Floor 2, The Granary, Weston Park, Shifnal, TF11 8LE
View Full Details of Home Instead (Telford South, Bridgnorth, Much Wenlock and Perton)Great office staff who guided us through everything really clearly and professionally. Mainly great carers who were charming, able, flexible and practical. It was easy to begin care, also speedy which really helped us but similarly when we needed to cease carers ( for now) we were fairly guided through that process too.
Home instead have been looking after my dad for a couple of months now. From the administration to the care has all been excellent. Admin staff are efficient and quick to respond to any issues/concerns. Care staff look after my dad really well- they genuinely care! We had a bad experience with a previous company and it was stressful for both my dad and his family. Since Home Instead became involved, Dad is more settled and I feel like a weight has been lifted off my shoulders. It's not the cheapest care, but worth every penny.
A friendly, kind and caring service from the very start of the process to provide my mum with some supportive care. She was reluctant at first to have any care at all but very soon became pleased to have a warm and helpful person appearing twice a week. Thank you so much to all the team for your support and care.
Home Instead staff provide a wonderful service helping me stay independent. I am very happy with their care and support.
I cannot express enough how grateful I am for the exceptional service provided by Home Instead. From the moment I contacted them, we were met with professionalism, compassion, and a genuine desire to help. The team took the time to understand our specific needs and matched us with carers who are a perfect fit for my friend. Our carers have all been an absolute blessing. They are not only skilled and knowledgeable but also incredibly kind and patient. They have gone above and beyond to ensure that my friend feels comfortable and well-cared for, providing not just physical assistance but also emotional support and companionship. The staff have been consistently responsive and accommodating, always available to answer our questions and adjust to our changing needs. Their dedication to delivering high-quality care is evident in every interaction. Thanks to Home Instead, I have peace of mind knowing that my friend is in good hands. I highly recommend their services to anyone in need of home care.
My parents have received super care from Home instead over the last 6 years. April 2024 their grandson was getting married. My parents were invited to the wedding but weren’t sure if they were up to such an occasion. The invitation was left open for them to decide on the day. On the day the carer attended to my parents with care and compassion. They both looked stunning in their attire and attended to the delight of their grandson and bride. This is the first time in 6 years that my parents have both dressed up and left the house together and attended a very special event. Thank you so much.
Very pleased with the service and their helpful personalities.
We did not use your service for a long period but we found you to be caring and professional in all of your dealings with my mother. From the professional office staff who set up the care plan to the care staff who looked after my mother with patience, care, and dignity. Your company is first class and I would recommend you to anyone looking for care at home.
I have been very impressed with the service received from Home Instead. From the initial visit to see me and understand my needs, to the actual care given it has been first class. I will certainly use them again and have complete faith in the care I will receive.
Great office staff who guided us through everything really clearly and professionally. Mainly great carers who were charming, able, flexible and practical. It was easy to begin care, also speedy which really helped us but similarly when we needed to cease carers ( for now) we were fairly guided through that process too.
Home instead have been looking after my dad for a couple of months now. From the administration to the care has all been excellent. Admin staff are efficient and quick to respond to any issues/concerns. Care staff look after my dad really well- they genuinely care! We had a bad experience with a previous company and it was stressful for both my dad and his family. Since Home Instead became involved, Dad is more settled and I feel like a weight has been lifted off my shoulders. It's not the cheapest care, but worth every penny.
A friendly, kind and caring service from the very start of the process to provide my mum with some supportive care. She was reluctant at first to have any care at all but very soon became pleased to have a warm and helpful person appearing twice a week. Thank you so much to all the team for your support and care.
Home Instead staff provide a wonderful service helping me stay independent. I am very happy with their care and support.
I cannot express enough how grateful I am for the exceptional service provided by Home Instead. From the moment I contacted them, we were met with professionalism, compassion, and a genuine desire to help. The team took the time to understand our specific needs and matched us with carers who are a perfect fit for my friend. Our carers have all been an absolute blessing. They are not only skilled and knowledgeable but also incredibly kind and patient. They have gone above and beyond to ensure that my friend feels comfortable and well-cared for, providing not just physical assistance but also emotional support and companionship. The staff have been consistently responsive and accommodating, always available to answer our questions and adjust to our changing needs. Their dedication to delivering high-quality care is evident in every interaction. Thanks to Home Instead, I have peace of mind knowing that my friend is in good hands. I highly recommend their services to anyone in need of home care.
My parents have received super care from Home instead over the last 6 years. April 2024 their grandson was getting married. My parents were invited to the wedding but weren’t sure if they were up to such an occasion. The invitation was left open for them to decide on the day. On the day the carer attended to my parents with care and compassion. They both looked stunning in their attire and attended to the delight of their grandson and bride. This is the first time in 6 years that my parents have both dressed up and left the house together and attended a very special event. Thank you so much.
Very pleased with the service and their helpful personalities.
We did not use your service for a long period but we found you to be caring and professional in all of your dealings with my mother. From the professional office staff who set up the care plan to the care staff who looked after my mother with patience, care, and dignity. Your company is first class and I would recommend you to anyone looking for care at home.
I have been very impressed with the service received from Home Instead. From the initial visit to see me and understand my needs, to the actual care given it has been first class. I will certainly use them again and have complete faith in the care I will receive.