Submit a Review for Bridgewater Home Care (Halton & Frodsham)
Suite 4, Vale House, Aston Lane North, Runcorn, WA7 3PZ
View Full Details of Bridgewater Home Care (Halton & Frodsham)Latest Reviews for Bridgewater Home Care (Halton & Frodsham)
21 January 2025
We have been using Bridgewater Care for about a month. The initial meeting which established the needs of the client was very friendly and thorough. We have nothing but praise for the service they offer. The staff are all caring and compassionate to both the client and relatives. The care is provided by a consistent team. They have been exceptionally flexible and have met the family's needs as they have changed. The record of information is updated after every visit and provides both the next set of carers and the family with up-to-date information on the care that has been provided. The waking nights calls have provided the family with an opportunity to get a good night's sleep safe in the knowledge our loved one is being well cared for. There has been very good communication with other agencies involved with the family.
21 January 2025
I cannot sing this company's praises high enough. Each and every single member of staff, including the owners themselves went above and beyond to care for my Nan. They provided my Nan with the most wonderful care, they became her friends and loved her like she was their own family. I can say without a shadow of a doubt that my Nan wouldn't have stayed with us for as long as she did without their care and devotion to her and I will be forever grateful to them all. They ensured her last months were full of laughter and love and that my Nan, a very proud and independent lady, maintained her dignity right until the end. Bridgewater you are all amazing.
20 December 2024
In the last three weeks of my mum's life, we were privileged and blessed to be supported by Bridgewater Home Care (Halton). The service and care that everyone provided was absolutely outstanding. We were visited every day, several times a day, to assist us in looking after Mum and providing sensitive and compassionate end-of-life care. The wonderful carers became part of our family during the weeks that they cared for us and for Mum. They were flexible, thoughtful, compassionate, friendly and respectful, nothing was too much trouble at all. The care and support that they provided to our family meant that we could fulfil Mum's wish, which was to remain at home, the home that she loved so much, surrounded by her family, in her final weeks, days and hours. Each and everyone of you, both management and carers, made such a difference to our lives and we will always be truly grateful to you. Thank you for your kindness and for providing Mum with such beautiful care, dignity and respect.
02 October 2024
So far, my experience has been amazing. I feel very reassured with my carers and they make my mum feel very comfortable. They are very friendly and will go above and beyond for my mum. I am forever grateful for all that you do.
25 September 2024
My uncle had the late stages of dementia but as far as he was concerned, there was nothing wrong with him, only a slight memory problem, so didn't need any help at all, even though he lived alone. The carers worked with the family to gradually introduce care. The staff were so professional and friendly that he quickly came to accept them. When a carer arrived to find an unexpected problem, she immediately contacted the office to arrange for her schedule to be rearranged so that she could stay and support him until the family were able to arrive. I found the management and all staff very friendly and willing to try to accommodate any changes I needed to make as circumstances changed, which helped with the stress of being responsible for a vulnerable member of the family.
16 July 2024
Absolutely fantastic service from Bridgewater Home Care. I must admit, I was anxious about going away and leaving my dad who suffers with dementia. I need not have worried as the care manager reassured me right from our initial meeting that everything would be ok and she was right. When I returned, Dad was relaxed and was well and happy and talked about how lovely the staff were and how nice it was having them to visit, he really enjoyed their company. I would highly recommend to anyone and I have already booked some time for later in the year. Nothing is too much trouble and the care manager even went out of her way to get papers and any extra shopping required for my dad. Thank you to you all.
18 March 2024
What can I say, what a wonderful company, there should be more like this. I feel like I've won the lottery after the nightmare company I had before. The carers I have are so kind and gentle, they go out of their way to do anything for you and spend time talking to you, I love them all. My little dog waits for them to come, the care and attention they give is excellent. 100%. Thank you Bridgewater Home Care.
12 March 2024
We are very satisfied with all of the care my husband receives. My husband is diagnosed with Dementia and all the staff are really patient with him. All of the staff go above and beyond and show so much care and compassion towards him and myself.
09 February 2024
All the staff are very friendly and helpful. They are also respectful and punctual. I really appreciate the support I receive from each carer. Thank you so much for everything.
12 January 2024
Bridgewater Home Care Halton really takes the stress away with the care they provide. I know everyone who comes around to help my dad will treat him with respect and do their best for him. They always take the time to speak to my dad to find out what he needs, their down-to-earth professionalism is outstanding. It's comforting to know that they are going to appear on time and having the ability to read the notes the carers leave is great.
04 December 2023
Can I just say, from the moment they took over my mum's care, you could not fault the whole team. Absolutely treated my mum with so much respect and dignity. Explained everything to her and the family. So gentle with her as Mum was so frail. Always on time, which was important. All the staff were fabulous and put our minds at ease, and nothing was too much trouble for them. They knew exactly what to say to calm my mum if it was their own family. Would recommend them to anyone who needs care. Thank you.
08 September 2023
I would like just to say about the care that has been provided to my mum by each and every carer that has been involved with Mum. They have shown much respect and patience with Mum at every visit. I can certainly speak for my sisters aswell from us all to say a big thank you to you all.
30 August 2023
From day one, the care and support we have had has been outstanding. Every member of staff has given my wife a high standard of care, advice and support to our whole family involved in my wife's care. All the staff really do go above and beyond. We can't thank you all enough.
15 August 2023
Very friendly, pleasant, caring, easy to feel very comfortable to be with. As more help will be required as time goes by, it is comforting to know that it will be there.
16 May 2023
I have been receiving care and support daily, on weekdays, through the service supplied by Bridgewater Home Care (Halton) since February 2023, receiving one carer each day. Each session has been carried out preserving my dignity and I have received encouragement where appropriate from several of my carers. I have found my contact with each of my carers exemplary, as I have with the staff and those of management I have had contact with too. From my experience, I am completely satisfied with their service and have no hesitation in recommending them to others.
18 January 2023
The carers are communicable, considerate and caring.
16 January 2023
The staff are friendly and professional. They provide a supportive and caring service. We appreciate the flexible arrangement that we can have when another family member visits. This is appreciated and gives us peace of mind. Thank you!
13 January 2023
In my opinion, Bridgewater Homecare (Halton) offers an exemplary service to users. The management team and the care coordinators are friendly but thoroughly professional, in determining user needs and tailoring a care package to suit. The carers actually providing the service, are equally friendly and professional and offer truly caring support rather than being task-focused. Bridgewater Homecare (Halton) is not the cheapest provider of services, but offers an extremely high quality, reliable and good value-for-money service for users.
16 November 2022
We are very pleased with the level of care we are getting from Bridgewater Homecare. Our carer and the management team are always friendly and accommodating. There is never a problem if we need to change times, due to hospital appointments and we have a few of those. From the very beginning, we have felt we were in safe hands. Our daughter-in-law did all the research and felt we would be happy with Bridgewater, she was correct. My husband's condition, Progressive Supranuclear Palsy, is quite rare, so we are all learning together. I know that as his condition progresses and he needs their support, even more, he will have the same confidence in them, as he has at present. He relies mostly on me for his daily needs and giving over his care was difficult, but I need not have worried. It really is lovely to hear him and his carer chatting away, while she bathes him, his confidence in her is quite amazing, as one of the facets of his condition, is anxiety! A very good outcome, thank you.
14 November 2022
From initial contact, excellent service, on time, experienced support, friendly contact, in service or in administration.
Latest Reviews for Bridgewater Home Care (Halton & Frodsham)
21 January 2025
We have been using Bridgewater Care for about a month. The initial meeting which established the needs of the client was very friendly and thorough. We have nothing but praise for the service they offer. The staff are all caring and compassionate to both the client and relatives. The care is provided by a consistent team. They have been exceptionally flexible and have met the family's needs as they have changed. The record of information is updated after every visit and provides both the next set of carers and the family with up-to-date information on the care that has been provided. The waking nights calls have provided the family with an opportunity to get a good night's sleep safe in the knowledge our loved one is being well cared for. There has been very good communication with other agencies involved with the family.
21 January 2025
I cannot sing this company's praises high enough. Each and every single member of staff, including the owners themselves went above and beyond to care for my Nan. They provided my Nan with the most wonderful care, they became her friends and loved her like she was their own family. I can say without a shadow of a doubt that my Nan wouldn't have stayed with us for as long as she did without their care and devotion to her and I will be forever grateful to them all. They ensured her last months were full of laughter and love and that my Nan, a very proud and independent lady, maintained her dignity right until the end. Bridgewater you are all amazing.
20 December 2024
In the last three weeks of my mum's life, we were privileged and blessed to be supported by Bridgewater Home Care (Halton). The service and care that everyone provided was absolutely outstanding. We were visited every day, several times a day, to assist us in looking after Mum and providing sensitive and compassionate end-of-life care. The wonderful carers became part of our family during the weeks that they cared for us and for Mum. They were flexible, thoughtful, compassionate, friendly and respectful, nothing was too much trouble at all. The care and support that they provided to our family meant that we could fulfil Mum's wish, which was to remain at home, the home that she loved so much, surrounded by her family, in her final weeks, days and hours. Each and everyone of you, both management and carers, made such a difference to our lives and we will always be truly grateful to you. Thank you for your kindness and for providing Mum with such beautiful care, dignity and respect.
02 October 2024
So far, my experience has been amazing. I feel very reassured with my carers and they make my mum feel very comfortable. They are very friendly and will go above and beyond for my mum. I am forever grateful for all that you do.
25 September 2024
My uncle had the late stages of dementia but as far as he was concerned, there was nothing wrong with him, only a slight memory problem, so didn't need any help at all, even though he lived alone. The carers worked with the family to gradually introduce care. The staff were so professional and friendly that he quickly came to accept them. When a carer arrived to find an unexpected problem, she immediately contacted the office to arrange for her schedule to be rearranged so that she could stay and support him until the family were able to arrive. I found the management and all staff very friendly and willing to try to accommodate any changes I needed to make as circumstances changed, which helped with the stress of being responsible for a vulnerable member of the family.
16 July 2024
Absolutely fantastic service from Bridgewater Home Care. I must admit, I was anxious about going away and leaving my dad who suffers with dementia. I need not have worried as the care manager reassured me right from our initial meeting that everything would be ok and she was right. When I returned, Dad was relaxed and was well and happy and talked about how lovely the staff were and how nice it was having them to visit, he really enjoyed their company. I would highly recommend to anyone and I have already booked some time for later in the year. Nothing is too much trouble and the care manager even went out of her way to get papers and any extra shopping required for my dad. Thank you to you all.
18 March 2024
What can I say, what a wonderful company, there should be more like this. I feel like I've won the lottery after the nightmare company I had before. The carers I have are so kind and gentle, they go out of their way to do anything for you and spend time talking to you, I love them all. My little dog waits for them to come, the care and attention they give is excellent. 100%. Thank you Bridgewater Home Care.
12 March 2024
We are very satisfied with all of the care my husband receives. My husband is diagnosed with Dementia and all the staff are really patient with him. All of the staff go above and beyond and show so much care and compassion towards him and myself.
09 February 2024
All the staff are very friendly and helpful. They are also respectful and punctual. I really appreciate the support I receive from each carer. Thank you so much for everything.
12 January 2024
Bridgewater Home Care Halton really takes the stress away with the care they provide. I know everyone who comes around to help my dad will treat him with respect and do their best for him. They always take the time to speak to my dad to find out what he needs, their down-to-earth professionalism is outstanding. It's comforting to know that they are going to appear on time and having the ability to read the notes the carers leave is great.
04 December 2023
Can I just say, from the moment they took over my mum's care, you could not fault the whole team. Absolutely treated my mum with so much respect and dignity. Explained everything to her and the family. So gentle with her as Mum was so frail. Always on time, which was important. All the staff were fabulous and put our minds at ease, and nothing was too much trouble for them. They knew exactly what to say to calm my mum if it was their own family. Would recommend them to anyone who needs care. Thank you.
08 September 2023
I would like just to say about the care that has been provided to my mum by each and every carer that has been involved with Mum. They have shown much respect and patience with Mum at every visit. I can certainly speak for my sisters aswell from us all to say a big thank you to you all.
30 August 2023
From day one, the care and support we have had has been outstanding. Every member of staff has given my wife a high standard of care, advice and support to our whole family involved in my wife's care. All the staff really do go above and beyond. We can't thank you all enough.
15 August 2023
Very friendly, pleasant, caring, easy to feel very comfortable to be with. As more help will be required as time goes by, it is comforting to know that it will be there.
16 May 2023
I have been receiving care and support daily, on weekdays, through the service supplied by Bridgewater Home Care (Halton) since February 2023, receiving one carer each day. Each session has been carried out preserving my dignity and I have received encouragement where appropriate from several of my carers. I have found my contact with each of my carers exemplary, as I have with the staff and those of management I have had contact with too. From my experience, I am completely satisfied with their service and have no hesitation in recommending them to others.
18 January 2023
The carers are communicable, considerate and caring.
16 January 2023
The staff are friendly and professional. They provide a supportive and caring service. We appreciate the flexible arrangement that we can have when another family member visits. This is appreciated and gives us peace of mind. Thank you!
13 January 2023
In my opinion, Bridgewater Homecare (Halton) offers an exemplary service to users. The management team and the care coordinators are friendly but thoroughly professional, in determining user needs and tailoring a care package to suit. The carers actually providing the service, are equally friendly and professional and offer truly caring support rather than being task-focused. Bridgewater Homecare (Halton) is not the cheapest provider of services, but offers an extremely high quality, reliable and good value-for-money service for users.
16 November 2022
We are very pleased with the level of care we are getting from Bridgewater Homecare. Our carer and the management team are always friendly and accommodating. There is never a problem if we need to change times, due to hospital appointments and we have a few of those. From the very beginning, we have felt we were in safe hands. Our daughter-in-law did all the research and felt we would be happy with Bridgewater, she was correct. My husband's condition, Progressive Supranuclear Palsy, is quite rare, so we are all learning together. I know that as his condition progresses and he needs their support, even more, he will have the same confidence in them, as he has at present. He relies mostly on me for his daily needs and giving over his care was difficult, but I need not have worried. It really is lovely to hear him and his carer chatting away, while she bathes him, his confidence in her is quite amazing, as one of the facets of his condition, is anxiety! A very good outcome, thank you.
14 November 2022
From initial contact, excellent service, on time, experienced support, friendly contact, in service or in administration.