Submit a Review for Radfield Home Care Guildford & Woking
105 High Street, Godalming, GU7 1AQ
View Full Details of Radfield Home Care Guildford & WokingLatest Reviews for Radfield Home Care Guildford & Woking
09 October 2024
Radfield Home Care was able to put in place assistance for my parents at relatively short notice and have been able to adjust the original plan to suit their needs. The carers are very professional and amenable. Basic care is undertaken alongside other cleaning, tidying, and chatting as time allows. We have been very impressed with the service offered.
26 September 2024
My carer is wonderful, very efficient and a delight to have helping me, everything required is done expertly and quickly - marvellous! My carer is truly a carer, bathing done sensitively and cheerfully.
10 September 2024
I found the whole experience very good. The thoughtfulness found everybody extremely kind and helpful. Couldn't have wished for better.
31 May 2024
From my first enquiry, through to my dad's care package being put in place, two members of staff in particular have consistently been caring and prompt in responding to any concerns. I was impressed with how quickly they were able to provide care, where other agencies weren’t able to help. I live overseas, so the live Radfield app that I am able to log into, showing who has been to see my dad and what care he receives has been more than helpful.
24 May 2024
Excellent care and communication with the staff. They have a very good understanding of my aunt, which is very important to me. Always easy to talk to the staff if there is a change of plan. I have total peace of mind knowing that my aunt is having continued support and help if she needs it.
07 May 2024
Radfield Care has been great in establishing care at home for my frail father. They have been professional in setting up the service and flexible and compassionate when he was admitted to the hospital, rearranging rotas to support his discharge from the hospital.
07 May 2024
My husband came home from the hospital in November 2023 and Radfield Home Care has been providing care 3 times a day for him, we had a few minor problems to start with but these were quickly sorted out and since then everything has run smoothly the carers are kind and are respectful when attending to his needs. I feel confident with all the carers that Radfield have sent to us and I’m pleased that I chose them to look after him.
08 March 2024
Choosing reliable carers to come into your home and care for a loved one is a daunting challenge, often at a time of severe stress and worry. No such problems with Radfield. They were truly exceptional in caring for my 82-year-old deaf father with advanced Alzheimer's Disease, who was entirely bedbound when he came home to us following a short stay in hospital. Their team of carers is small enough to ensure continuity of care, but large enough to cope with urgent requests. Hands-on management, led by the owner/director who always replied to my messages whatever the time of day. Regular professional personal carers, who took an interest in my father and showed him much empathy, which was lovely to see even when his condition unexpectedly deteriorated to end of life. Special thanks to one carer in particular, who was simply amazing from making my father giggle like an old friend to easing his pain with massage. Radfield are worth every penny and highly recommended.
28 September 2023
Our carer always arrives on time and has a smile. We had a few days' break away and I struggled a bit with showering my husband so emailed for help on our return which was not a normal day for us. This was accommodated.
16 August 2023
A very caring and personal service. I had been looking for a suitable home care solution for my aunt and when I saw that Radfield Home Care was local to her I popped into their office. The Radfield team were very accommodating and immediately put me at ease on what is a difficult decision. Very quickly a simple care plan was put in place that suited my aunt very well. However, not long after this her needs changed and I was so thankful to have Radfield Home Care literally come to the rescue. Not only did they step in when things were challenging but they took care of arrangements and provided a robust care plan in very short order that has enabled my aunt to remain at home, safe and happy. The carers I have met have been nice, professional, and treat my aunt with respect. I use the care planning app to check on things and it works well providing plenty of detail. I recommend Radfield Home Care Guildford and Godalming.
14 June 2023
My carer is a very pleasant person to have around; they are energetic, helpful, use initiative, tackle tasks without being asked, and can converse intelligently on (so far!) any topic I broach. They are adaptable and flexible. I could not ask for better support during my (hopefully limited) time of need. The care plan, drawn up together with my carer’s supervisor, is appropriate and sensible. The plan has been tweaked during the past week and seems set to deliver what I need, when I need it. My very supportive family is also happy with the outcome.
20 April 2023
Excellent, caring and professional service. Radfield have provided excellent care for my father and have been flexible and proactive. The plan we set up for his home care has been followed exactly how we intended. Also, my dad has developed a rapport with the carers and enjoys their visits.
23 February 2023
The manager has provided an enormous amount of caring assistance for my wife and given me advice and support in what has been an entirely new experience, for which I was not prepared. Your service is much appreciated.
Latest Reviews for Radfield Home Care Guildford & Woking
09 October 2024
Radfield Home Care was able to put in place assistance for my parents at relatively short notice and have been able to adjust the original plan to suit their needs. The carers are very professional and amenable. Basic care is undertaken alongside other cleaning, tidying, and chatting as time allows. We have been very impressed with the service offered.
26 September 2024
My carer is wonderful, very efficient and a delight to have helping me, everything required is done expertly and quickly - marvellous! My carer is truly a carer, bathing done sensitively and cheerfully.
10 September 2024
I found the whole experience very good. The thoughtfulness found everybody extremely kind and helpful. Couldn't have wished for better.
31 May 2024
From my first enquiry, through to my dad's care package being put in place, two members of staff in particular have consistently been caring and prompt in responding to any concerns. I was impressed with how quickly they were able to provide care, where other agencies weren’t able to help. I live overseas, so the live Radfield app that I am able to log into, showing who has been to see my dad and what care he receives has been more than helpful.
24 May 2024
Excellent care and communication with the staff. They have a very good understanding of my aunt, which is very important to me. Always easy to talk to the staff if there is a change of plan. I have total peace of mind knowing that my aunt is having continued support and help if she needs it.
07 May 2024
Radfield Care has been great in establishing care at home for my frail father. They have been professional in setting up the service and flexible and compassionate when he was admitted to the hospital, rearranging rotas to support his discharge from the hospital.
07 May 2024
My husband came home from the hospital in November 2023 and Radfield Home Care has been providing care 3 times a day for him, we had a few minor problems to start with but these were quickly sorted out and since then everything has run smoothly the carers are kind and are respectful when attending to his needs. I feel confident with all the carers that Radfield have sent to us and I’m pleased that I chose them to look after him.
08 March 2024
Choosing reliable carers to come into your home and care for a loved one is a daunting challenge, often at a time of severe stress and worry. No such problems with Radfield. They were truly exceptional in caring for my 82-year-old deaf father with advanced Alzheimer's Disease, who was entirely bedbound when he came home to us following a short stay in hospital. Their team of carers is small enough to ensure continuity of care, but large enough to cope with urgent requests. Hands-on management, led by the owner/director who always replied to my messages whatever the time of day. Regular professional personal carers, who took an interest in my father and showed him much empathy, which was lovely to see even when his condition unexpectedly deteriorated to end of life. Special thanks to one carer in particular, who was simply amazing from making my father giggle like an old friend to easing his pain with massage. Radfield are worth every penny and highly recommended.
28 September 2023
Our carer always arrives on time and has a smile. We had a few days' break away and I struggled a bit with showering my husband so emailed for help on our return which was not a normal day for us. This was accommodated.
16 August 2023
A very caring and personal service. I had been looking for a suitable home care solution for my aunt and when I saw that Radfield Home Care was local to her I popped into their office. The Radfield team were very accommodating and immediately put me at ease on what is a difficult decision. Very quickly a simple care plan was put in place that suited my aunt very well. However, not long after this her needs changed and I was so thankful to have Radfield Home Care literally come to the rescue. Not only did they step in when things were challenging but they took care of arrangements and provided a robust care plan in very short order that has enabled my aunt to remain at home, safe and happy. The carers I have met have been nice, professional, and treat my aunt with respect. I use the care planning app to check on things and it works well providing plenty of detail. I recommend Radfield Home Care Guildford and Godalming.
14 June 2023
My carer is a very pleasant person to have around; they are energetic, helpful, use initiative, tackle tasks without being asked, and can converse intelligently on (so far!) any topic I broach. They are adaptable and flexible. I could not ask for better support during my (hopefully limited) time of need. The care plan, drawn up together with my carer’s supervisor, is appropriate and sensible. The plan has been tweaked during the past week and seems set to deliver what I need, when I need it. My very supportive family is also happy with the outcome.
20 April 2023
Excellent, caring and professional service. Radfield have provided excellent care for my father and have been flexible and proactive. The plan we set up for his home care has been followed exactly how we intended. Also, my dad has developed a rapport with the carers and enjoys their visits.
23 February 2023
The manager has provided an enormous amount of caring assistance for my wife and given me advice and support in what has been an entirely new experience, for which I was not prepared. Your service is much appreciated.