41b Unimix House, Abbey Road, Park Royal, London, NW10 7TR
View Full Details of Caremark BrentWe have been using Caremark's services for about 8 months and and are more than happy with the care they have provided for my parents. Their carer is kind, courteous and professional. Doing everything they can to ensure my parents ' needs are met.. Any questions I may have are dealt with quickly. And every member of the team I have dealt with has always gone to great lengths to be helpful.
Having used Caremark Brent for several months now, we find their service great. The staff are always on time, well trained and have the necessary experience in providing care. We are happy and intend to continue to use them for the foreseeable future.
The carers are lovely people. They looked after my mum really well, and showed compassion and understanding. The management is very good and very reliable. Easy to get hold of. Very flexible and courteous.
Care involves with my mum (89 years old) for nearly one year. Care my mum is getting from them is amazing. Girls are very patient with my mum., always on time. Very competitive price compared to other agencies. My mum always ready for girls because they are always on time. Stress free agency. Care manager always in touch with me.
We have had a very good experience with Caremark. We have experienced good consistent care from them for my dad. They have always tried hard to be accommodating and deal with enquiries in a professional and timely manner.
Caremark Brent provide a carer for my parents. The level of care is excellent and the carer provided is someone we have complete faith in. It is reassuring to know that my parents are in good hands. The communication between myself, the carer and the management is clear and swift. But I feel that the service they provide goes beyond that of carer and we are so glad of their support.
Caremark Brent are providing domestic and companionship services for my mum. Apprehensive at first as I have never used one before but found they offer an excellent service with genuine care, clear communications and updates. Only after a few weeks my mum has settled in well with her carer, which is a great relief. My mum is very punctual and has a set routine every day I was concerned that the carer may not understand this but has adapted well to her needs. It's a great relief to see my mum happy with the carer and couldn't ask for more.
Caremark Brent provide a carer for my father. From the start of the process, they’ve been great. Caremark worked with us to match to a suitable carer. Once the carer started, we were still supported by the owners of the company, and client services manager, exceeding our expectations. The carer is fantastic; just ‘right’ for our father, and our home, as are the two additional carers we sometimes have as ‘back-ups’. The carer has also, with their professional eye, spotted some other health issues with my father and flagged to us. The carer is experienced, kind, professional, multi-skilled, has initiative, and is totally trustworthy. If anything ever needs tweaking regarding my father’s care, Caremark Brent sort it out. Nothing is a problem. The office team continue to support, beyond our expectations, with sensitivity and understanding; many times helping when new issues arise as my father ages, always going above and beyond. Highly recommended.
Absolute fantastic service by Caremark. I had been struggling with the care providers for both my mum and dad and their needs were not being met. From the very first meeting, all staff at Caremark have gone above and beyond to cater to our needs and have shown commitment to helping us. Highly recommend.
I chose Caremark (Brent) to help provide support for my Father who is at home recovering from a stroke. Having engaged with other service providers, they stood out from everyone else because, from the outset, the team proved to be exceptionally professional and very understanding. They managed to match my Father to the perfect carer, which has helped give me much-needed peace of mind, and boost my Father's post-stroke recovery confidence.
We have been with the Brent Caremark team since May and whilst our first two weeks were a bit patchy with one particular carer, things have been smooth sailing since. The manager worked hard and diligently to ensure Mum's needs were being met. She carried out inspections with carers multiple times and was able to find the perfect fit for Mum and our family. My mother suffers from dementia and having the same, gentle, kind and understanding carers is essential, particularly as her dementia has advanced to the stage where she is no longer able to speak and vocalise her feelings properly. We feel totally at ease and happy to leave Mum with Caremark (Brent) carers. We consider the ones that we have currently as part of our family. Would definitely recommend the team to friends, family and strangers.
We started using Caremark (Brent) for my dad as the agency provided on hospital discharge was unreliable. We’ve had a really good experience from the initial assessment and lots of communication from the care managers as well as a consistent team of carers which is what we needed as Dad has high care needs. They have made sure the carers are safe with handling Dad before leaving them to be independent. We have felt listened to and been treated with respect which again was different from the previous agency. Would definitely recommend this agency as they are genuinely interested in caring/helping.
We have been using Caremark's services for about 8 months and and are more than happy with the care they have provided for my parents. Their carer is kind, courteous and professional. Doing everything they can to ensure my parents ' needs are met.. Any questions I may have are dealt with quickly. And every member of the team I have dealt with has always gone to great lengths to be helpful.
Having used Caremark Brent for several months now, we find their service great. The staff are always on time, well trained and have the necessary experience in providing care. We are happy and intend to continue to use them for the foreseeable future.
The carers are lovely people. They looked after my mum really well, and showed compassion and understanding. The management is very good and very reliable. Easy to get hold of. Very flexible and courteous.
Care involves with my mum (89 years old) for nearly one year. Care my mum is getting from them is amazing. Girls are very patient with my mum., always on time. Very competitive price compared to other agencies. My mum always ready for girls because they are always on time. Stress free agency. Care manager always in touch with me.
We have had a very good experience with Caremark. We have experienced good consistent care from them for my dad. They have always tried hard to be accommodating and deal with enquiries in a professional and timely manner.
Caremark Brent provide a carer for my parents. The level of care is excellent and the carer provided is someone we have complete faith in. It is reassuring to know that my parents are in good hands. The communication between myself, the carer and the management is clear and swift. But I feel that the service they provide goes beyond that of carer and we are so glad of their support.
Caremark Brent are providing domestic and companionship services for my mum. Apprehensive at first as I have never used one before but found they offer an excellent service with genuine care, clear communications and updates. Only after a few weeks my mum has settled in well with her carer, which is a great relief. My mum is very punctual and has a set routine every day I was concerned that the carer may not understand this but has adapted well to her needs. It's a great relief to see my mum happy with the carer and couldn't ask for more.
Caremark Brent provide a carer for my father. From the start of the process, they’ve been great. Caremark worked with us to match to a suitable carer. Once the carer started, we were still supported by the owners of the company, and client services manager, exceeding our expectations. The carer is fantastic; just ‘right’ for our father, and our home, as are the two additional carers we sometimes have as ‘back-ups’. The carer has also, with their professional eye, spotted some other health issues with my father and flagged to us. The carer is experienced, kind, professional, multi-skilled, has initiative, and is totally trustworthy. If anything ever needs tweaking regarding my father’s care, Caremark Brent sort it out. Nothing is a problem. The office team continue to support, beyond our expectations, with sensitivity and understanding; many times helping when new issues arise as my father ages, always going above and beyond. Highly recommended.
Absolute fantastic service by Caremark. I had been struggling with the care providers for both my mum and dad and their needs were not being met. From the very first meeting, all staff at Caremark have gone above and beyond to cater to our needs and have shown commitment to helping us. Highly recommend.
I chose Caremark (Brent) to help provide support for my Father who is at home recovering from a stroke. Having engaged with other service providers, they stood out from everyone else because, from the outset, the team proved to be exceptionally professional and very understanding. They managed to match my Father to the perfect carer, which has helped give me much-needed peace of mind, and boost my Father's post-stroke recovery confidence.
We have been with the Brent Caremark team since May and whilst our first two weeks were a bit patchy with one particular carer, things have been smooth sailing since. The manager worked hard and diligently to ensure Mum's needs were being met. She carried out inspections with carers multiple times and was able to find the perfect fit for Mum and our family. My mother suffers from dementia and having the same, gentle, kind and understanding carers is essential, particularly as her dementia has advanced to the stage where she is no longer able to speak and vocalise her feelings properly. We feel totally at ease and happy to leave Mum with Caremark (Brent) carers. We consider the ones that we have currently as part of our family. Would definitely recommend the team to friends, family and strangers.
We started using Caremark (Brent) for my dad as the agency provided on hospital discharge was unreliable. We’ve had a really good experience from the initial assessment and lots of communication from the care managers as well as a consistent team of carers which is what we needed as Dad has high care needs. They have made sure the carers are safe with handling Dad before leaving them to be independent. We have felt listened to and been treated with respect which again was different from the previous agency. Would definitely recommend this agency as they are genuinely interested in caring/helping.