Submit a Review for GoodOaks Homecare - Epsom & Reigate
64 South Street, Epsom, KT18 7PH
View Full Details of GoodOaks Homecare - Epsom & ReigateLatest Reviews for GoodOaks Homecare - Epsom & Reigate
11 April 2025
I do feel compelled to write a review for GoodOaks, in recognition of the excellent service I have received. I contacted them in January 2025 to arrange companion care for my father on his return home from respite care. I wanted someone to be with my father for the whole day while I was out at work. Firstly, GoodOaks were one of the few service providers who could provide this service and in addition, they were the only ones who could guarantee that it would be the same person for the duration of the day. They visited and assessed within 48 hours, matched Dad with the best companion and were able to start the following week. The companion they matched Dad with was perfect. My father is so bonded with her and she has really added value to his life. For context, he's bedridden with vascular dementia and frailty. Yes, they may appear expensive per hour but there are no hidden fees that other agencies add, so the price you are quoted is what you pay. Fab!
25 March 2025
I'm incredibly grateful for the support and care provided by GoodOaks. From the start, their team has been professional, helpful & attentive, always willing to go the extra mile. The carers they provide are not only skilled but also compassionate, ensuring that all needs are met with respect and kindness. Communication has been excellent thank you they've always been quick to address my concerns. I truly appreciate the personalised care they offer, which makes a significant difference in improving quality of life. I highly recommend GoodOaks to anyone in need of care giving services. Their dedication & exceptional service have made a challenging time much easier to navigate.
05 February 2025
The team at GoodOaks Homecare Epsom treated my mother with the utmost respect. Over the time they were her carers, her care needs changed significantly and Goodoaks adapted accordingly. They organized for her to have a hospital bed as things changed also an air mattress for her comfort. My mother became very fond of all her carers at Goodoak. I highly recommend the whole team and I am very grateful for the care and attention they showed my mother. Thank you all.
05 February 2025
An elderly relative, aged 92, had recently deteriorated in her ability to be able to care for herself at home. Contact was made with Age UK Banstead who provided a list of care companies that might be able to assist. The only one who picked up and was able to assist was GoodOaks Homecare. She had been unwilling to accept care previously but realised that this was now necessary. It was critical that an early solution be found and GoodOaks was brilliant at responding both extremely quickly and also providing the solution required. A day after the initial contact the two managers from GoodOaks met with her, her daughter and others. This was followed by the agreed care package starting the following morning, less than 48 hours since the initial contact, absolutely amazing, thank you to them both. The care being provided is first class with excellent continuity of carers. We cannot recommend GoodOaks enough as they have left us feeling that she is in good hands and her needs are catered for.
Latest Reviews for GoodOaks Homecare - Epsom & Reigate
11 April 2025
I do feel compelled to write a review for GoodOaks, in recognition of the excellent service I have received. I contacted them in January 2025 to arrange companion care for my father on his return home from respite care. I wanted someone to be with my father for the whole day while I was out at work. Firstly, GoodOaks were one of the few service providers who could provide this service and in addition, they were the only ones who could guarantee that it would be the same person for the duration of the day. They visited and assessed within 48 hours, matched Dad with the best companion and were able to start the following week. The companion they matched Dad with was perfect. My father is so bonded with her and she has really added value to his life. For context, he's bedridden with vascular dementia and frailty. Yes, they may appear expensive per hour but there are no hidden fees that other agencies add, so the price you are quoted is what you pay. Fab!
25 March 2025
I'm incredibly grateful for the support and care provided by GoodOaks. From the start, their team has been professional, helpful & attentive, always willing to go the extra mile. The carers they provide are not only skilled but also compassionate, ensuring that all needs are met with respect and kindness. Communication has been excellent thank you they've always been quick to address my concerns. I truly appreciate the personalised care they offer, which makes a significant difference in improving quality of life. I highly recommend GoodOaks to anyone in need of care giving services. Their dedication & exceptional service have made a challenging time much easier to navigate.
05 February 2025
The team at GoodOaks Homecare Epsom treated my mother with the utmost respect. Over the time they were her carers, her care needs changed significantly and Goodoaks adapted accordingly. They organized for her to have a hospital bed as things changed also an air mattress for her comfort. My mother became very fond of all her carers at Goodoak. I highly recommend the whole team and I am very grateful for the care and attention they showed my mother. Thank you all.
05 February 2025
An elderly relative, aged 92, had recently deteriorated in her ability to be able to care for herself at home. Contact was made with Age UK Banstead who provided a list of care companies that might be able to assist. The only one who picked up and was able to assist was GoodOaks Homecare. She had been unwilling to accept care previously but realised that this was now necessary. It was critical that an early solution be found and GoodOaks was brilliant at responding both extremely quickly and also providing the solution required. A day after the initial contact the two managers from GoodOaks met with her, her daughter and others. This was followed by the agreed care package starting the following morning, less than 48 hours since the initial contact, absolutely amazing, thank you to them both. The care being provided is first class with excellent continuity of carers. We cannot recommend GoodOaks enough as they have left us feeling that she is in good hands and her needs are catered for.