Submit a Review for Carltonlima Care Ltd
Suite One, Store & Secure, Joyce House, 498 Blandford Road, Poole, BH16 5BN
View Full Details of Carltonlima Care LtdLatest Reviews for Carltonlima Care Ltd
12 February 2025
The team from Carltonlima Care Ltd looked after my father until the point where he needed to move into a care home that provided 24 hour support. The service they provided was second to none and they kept me informed at all times when my father's care needs started to change. Thank you to the manager and her team, especially 3 staff members in particular who were so kind and considerate in helping my father during a difficult time.
11 February 2025
Carltonlima Care team are a friendly caring team and go out of there way to help me get in touch with medical people needed to help my mum outside her normal care. They also try there best to accommodate you if your loved one needs extra care i.e additional visits. My mum has been with Carltonlima around one year now and I would recommend them.
20 January 2025
Carltonlima Care are highly recommended, they are caring, reliable and professional and take their time with their clients. Clients feel unrushed and listened to. Our family couldn't manage without them.
07 November 2024
We have been using Carltonlima Care, the manager and her wonderful team for over a year now. They provide excellent care for my dad and I have so much confidence in them and I can see they genuinely care about my dad too. He has regular carers which is so important to us to enable them to deliver the best possible care for dad. We have to continually tweak dads care plan as his needs keep changing but this never seems to be a problem. Thank you to the manager and your team, don't know what we would do without you all.
27 August 2024
A lovely caring company. All of its care staff have empathy with their clients. To be able to share any problems you may have is such a relief.
27 August 2024
I have been a carer for my Mum who has Alzheimer's for 4 years but as her needs were changing earlier in the year I realised she would benefit from some extra support. I carried out a lot of research into trying to find carers that my Mum would take to. Through a friend of a friend of a friend, I found Carltonlima Care! Right from the offset, I felt confident that this company could provide the type of care that would suit my Mum and I can tell she enjoys the visits. The manager and her team are all incredibly professional yet personable and literally nothing is too much trouble, I seem to be constantly asking to introduce new things into the routine and it all gets done with no quibble! Having the extra support from Carltonlima Care enables me to have some time back for myself and means that my brother and I are worrying much less on the days we are not with our Mum. I would not hesitate to recommend the manager and her team, they are amazing!
19 August 2024
From the moment I made contact with Carltonlima, I knew this was going to be the care agency that we would engage with to help Dad. The manager arranged to meet me and Dad at home at short notice, and then followed up on that initial meeting with all of the information we needed to make an informed decision. Dad just needs one visit a day at present, but all of the team arrive promptly, make sure Dad's needs are attended to and also make time to hear about him, and have a cuppa. They are quick to alert me if they have any concerns. I love the fact that I can check into the daily reports on the app, and pick up snippets of info. Dad has settled in well to his new routine, meaning that we, his children, who live at least 60 miles away have the confidence that he can continue to live independently for now. As his Alzheimer's disease progresses, we will be able to increase the level of care and hopefully, with Carltonlima's help, he will be able to stay at home for as long as possible.
20 May 2024
If you are looking for a care company that will put your family member's best interest at the heart of what they do, look no further than Carltonlima Care. The manager has been ever so accommodating in setting up a post-operative package of care to enable him to return home and transition back to independence, even when his discharge date kept changing, she continually delayed the start date with no complaints. This was only supposed to be a short-term package of care, however, the care he has received to date has been so brilliant that he is considering keeping visits in place indefinitely. My grandad speaks ever so fondly of the team, he really looks forward to his visits. The staff are kind, promote independence, and just 'get on with it' with nothing being too much trouble. The care is very personal and the team take the time to learn their service users individually. We will not hesitate to recommend Carltonlima Care and the manager to anybody looking for care.
23 April 2024
This was my first time away and needing to arrange care for my 89-year-old mum who has Alzheimer’s. The manager is very kind and professional and when mum had a slight issue on day one it was resolved quickly and efficiently which I was extremely grateful for. Most importantly Mum enjoyed their visits and chats and I won’t hesitate to use the manager and her team again. Thank you.
10 April 2024
We are delighted to receive care from Carltonlima Care Ltd. The staff are so nice, kind and efficient and punctual. They have taken their time to find out about my father. It feels very personal and it has been easy to contact them if we need to. The smaller size of the company makes us feel very cared for. They feel like team!
25 March 2024
First-class service. All are very friendly, helpful and caring providers. I asked them to send me a message every day to let me know if Mother is ok. I live a few miles from Mother and can only visit 2 or 3 times a week. Also, I go on holiday 2 or 3 times a year. So having the carers visit every day and receiving daily messages is reassuring. Overall, a very good service - well pleased.
20 February 2024
I was my mother’s carer for over a decade, she was adamant she would not go into a care home. I began my own business and my hours meant I couldn’t be there as often daily, initially I got independent help from experienced carers. But as her needs increased I realised more professional care was needed. It is a minefield out there not knowing who to employ. I didn’t want different people coming in daily who had no chance of building a relationship with Mum but as luck would have it a friend told me of a wonderful lady who was a nurse about to set up her own care company. The manager and her team started in July 2023 they were brilliant. They have shown my mum true care and attention. Going above and beyond many times. They give me peace of mind sorting Drs, prescriptions and meds I was able to enjoy my mum as her daughter. Mum recently passed peacefully. The team made her last months in her home comfortable and manageable, very professionally. From my heart I thank you! You are wonderful.
02 February 2024
I live with my friend and all of the team are very good with her. Friendly, very kind and professional, and she has confidence in them, nothing is too much trouble. I would recommend them to anyone.
23 January 2024
The Carltonlima team looked after my mother for several months before she finally moved into a hospice. The care they gave her was second to none, they went beyond the call of duty on many occasions. Nothing was too much trouble for them. The peace of mind they gave us during a rapid decline in my mother's health was immeasurable. They are professional, reliable and compassionate. I wouldn’t hesitate in recommending them for any caring roles.
Latest Reviews for Carltonlima Care Ltd
12 February 2025
The team from Carltonlima Care Ltd looked after my father until the point where he needed to move into a care home that provided 24 hour support. The service they provided was second to none and they kept me informed at all times when my father's care needs started to change. Thank you to the manager and her team, especially 3 staff members in particular who were so kind and considerate in helping my father during a difficult time.
11 February 2025
Carltonlima Care team are a friendly caring team and go out of there way to help me get in touch with medical people needed to help my mum outside her normal care. They also try there best to accommodate you if your loved one needs extra care i.e additional visits. My mum has been with Carltonlima around one year now and I would recommend them.
20 January 2025
Carltonlima Care are highly recommended, they are caring, reliable and professional and take their time with their clients. Clients feel unrushed and listened to. Our family couldn't manage without them.
07 November 2024
We have been using Carltonlima Care, the manager and her wonderful team for over a year now. They provide excellent care for my dad and I have so much confidence in them and I can see they genuinely care about my dad too. He has regular carers which is so important to us to enable them to deliver the best possible care for dad. We have to continually tweak dads care plan as his needs keep changing but this never seems to be a problem. Thank you to the manager and your team, don't know what we would do without you all.
27 August 2024
A lovely caring company. All of its care staff have empathy with their clients. To be able to share any problems you may have is such a relief.
27 August 2024
I have been a carer for my Mum who has Alzheimer's for 4 years but as her needs were changing earlier in the year I realised she would benefit from some extra support. I carried out a lot of research into trying to find carers that my Mum would take to. Through a friend of a friend of a friend, I found Carltonlima Care! Right from the offset, I felt confident that this company could provide the type of care that would suit my Mum and I can tell she enjoys the visits. The manager and her team are all incredibly professional yet personable and literally nothing is too much trouble, I seem to be constantly asking to introduce new things into the routine and it all gets done with no quibble! Having the extra support from Carltonlima Care enables me to have some time back for myself and means that my brother and I are worrying much less on the days we are not with our Mum. I would not hesitate to recommend the manager and her team, they are amazing!
19 August 2024
From the moment I made contact with Carltonlima, I knew this was going to be the care agency that we would engage with to help Dad. The manager arranged to meet me and Dad at home at short notice, and then followed up on that initial meeting with all of the information we needed to make an informed decision. Dad just needs one visit a day at present, but all of the team arrive promptly, make sure Dad's needs are attended to and also make time to hear about him, and have a cuppa. They are quick to alert me if they have any concerns. I love the fact that I can check into the daily reports on the app, and pick up snippets of info. Dad has settled in well to his new routine, meaning that we, his children, who live at least 60 miles away have the confidence that he can continue to live independently for now. As his Alzheimer's disease progresses, we will be able to increase the level of care and hopefully, with Carltonlima's help, he will be able to stay at home for as long as possible.
20 May 2024
If you are looking for a care company that will put your family member's best interest at the heart of what they do, look no further than Carltonlima Care. The manager has been ever so accommodating in setting up a post-operative package of care to enable him to return home and transition back to independence, even when his discharge date kept changing, she continually delayed the start date with no complaints. This was only supposed to be a short-term package of care, however, the care he has received to date has been so brilliant that he is considering keeping visits in place indefinitely. My grandad speaks ever so fondly of the team, he really looks forward to his visits. The staff are kind, promote independence, and just 'get on with it' with nothing being too much trouble. The care is very personal and the team take the time to learn their service users individually. We will not hesitate to recommend Carltonlima Care and the manager to anybody looking for care.
23 April 2024
This was my first time away and needing to arrange care for my 89-year-old mum who has Alzheimer’s. The manager is very kind and professional and when mum had a slight issue on day one it was resolved quickly and efficiently which I was extremely grateful for. Most importantly Mum enjoyed their visits and chats and I won’t hesitate to use the manager and her team again. Thank you.
10 April 2024
We are delighted to receive care from Carltonlima Care Ltd. The staff are so nice, kind and efficient and punctual. They have taken their time to find out about my father. It feels very personal and it has been easy to contact them if we need to. The smaller size of the company makes us feel very cared for. They feel like team!
25 March 2024
First-class service. All are very friendly, helpful and caring providers. I asked them to send me a message every day to let me know if Mother is ok. I live a few miles from Mother and can only visit 2 or 3 times a week. Also, I go on holiday 2 or 3 times a year. So having the carers visit every day and receiving daily messages is reassuring. Overall, a very good service - well pleased.
20 February 2024
I was my mother’s carer for over a decade, she was adamant she would not go into a care home. I began my own business and my hours meant I couldn’t be there as often daily, initially I got independent help from experienced carers. But as her needs increased I realised more professional care was needed. It is a minefield out there not knowing who to employ. I didn’t want different people coming in daily who had no chance of building a relationship with Mum but as luck would have it a friend told me of a wonderful lady who was a nurse about to set up her own care company. The manager and her team started in July 2023 they were brilliant. They have shown my mum true care and attention. Going above and beyond many times. They give me peace of mind sorting Drs, prescriptions and meds I was able to enjoy my mum as her daughter. Mum recently passed peacefully. The team made her last months in her home comfortable and manageable, very professionally. From my heart I thank you! You are wonderful.
02 February 2024
I live with my friend and all of the team are very good with her. Friendly, very kind and professional, and she has confidence in them, nothing is too much trouble. I would recommend them to anyone.
23 January 2024
The Carltonlima team looked after my mother for several months before she finally moved into a hospice. The care they gave her was second to none, they went beyond the call of duty on many occasions. Nothing was too much trouble for them. The peace of mind they gave us during a rapid decline in my mother's health was immeasurable. They are professional, reliable and compassionate. I wouldn’t hesitate in recommending them for any caring roles.