Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Niya Care (Lucky Niya Ltd)

stars
stars 28 March 2025
My Mum didn't want a career to help her. She was adamant that she could cope. I suggested that she had a chat with Niya Care to see if they could make her life a little easier. The manager came to talk to my Mum. She immediately put my Mum at ease and organised a career to visit. I can't thank the manager and her team enough for all their help and support.
Review from Linda K (Daughter of Client/Service User)
stars
stars 21 March 2025
We recently entrusted Niya Care with looking after my aunt, and I couldn't be happier with their service. From the very beginning, the entire process was smooth, professional, and reassuring. The team ensured excellent communication, keeping us informed and making sure everything was running smoothly at every stage. My aunt seems significantly more content and happier since Niya Care came on board. She has developed a wonderful relationship with both the office staff and her carers, which has made a world of difference. It's heartwarming to see her so well cared for and comfortable. Thank you, Niya Care, for your exceptional service. Highly recommended!
Review from Ameena M (Niece of Client/Service User)