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Office 11, Oak Lodge Business Centre, School Lane, Norwich, NR9 3LB
View Full Details of CareYourWay NorwichLatest Reviews for CareYourWay Norwich
17 April 2025
Everyone very good, pleasant and helpful. Always on time. I am very happy with everyone I have seen. Please excuse writing.
09 April 2025
I would like to express my delight at the way the manager and her team have embraced the needs of my elderly father (95), who lives on his own, is still mobile and "with it", but desperately needed some companionship and help in the house to do things he just can't do / forgets to do or doesn't see. The family all live a long way away, but the daily visits from the manager and her team, even in the last 4 weeks since he accepted he needed some help have been noticeable in his conversations and I think he genuinely looks forward to them coming. The house is cleaner and tidier, but they take a lot of care not to disturb too many things or his various routines. The reporting on a daily basis is great to see and read about and we are all very happy with the service, attention to detail and way in which they have all really tried to understand how he works and fit in around things. Having a daily visit to take him shopping means he can let go of his car (!) which is a great way to still get out.
14 January 2025
My parents, as well my family and I, went to stay with my brother-in-law in Norfolk for a week over Christmas. My father is 93 and has Parkinson's so I was keen to have some care support in the morning and evening (which is what he has at home in Sussex). The manager was extremely professional in responding to my enquiry and ensuring that the engagement was properly set up - always very responsive and open. She and another member of staff provided the support over the holiday period and were great in person - again professional and very approachable. Both my parents were very positive about the care provided to my father and enjoyed talking to them both. This has not been the case with some other carers! Thanks to both of you for making our Christmas such a success and going above and beyond at the expense of your own Christmases.
18 December 2024
We are delighted with CareYourWay Norwich. We have been using them for several weeks now and have the same carer who arrives promptly at the pre-arranged time and who is very patient and calm. I feel quite happy to leave my hubby in her care and he is very comfortable with her, even when she is providing personal care. Having this care enables me to have a few hours to myself and this helps my mental and physical health. It also allows my husband to attend an exercise class and his carer can help him get the most from the class.
09 October 2024
From the very first contact with the manager at Care Your Way Norwich Branch, we have been so impressed. I experienced great relief from talking with someone with such depth of insight and understanding. We were initially enquiring about companionship care but with the full awareness that we may need to progress to higher care needs in the future and were so pleased that this could be through the same provider. The manager has been professional and efficient and her communications are speedy. My relative has been dealt with in a warm, caring and compassionate way - it has improved their mental health and wellbeing enormously and they are being gently introduced to the possibility of further care without fearing the loss of independence. I would not hesitate to recommend - the whole family are very happy with the service we have experienced and the high level of care given.
Latest Reviews for CareYourWay Norwich
17 April 2025
Everyone very good, pleasant and helpful. Always on time. I am very happy with everyone I have seen. Please excuse writing.
09 April 2025
I would like to express my delight at the way the manager and her team have embraced the needs of my elderly father (95), who lives on his own, is still mobile and "with it", but desperately needed some companionship and help in the house to do things he just can't do / forgets to do or doesn't see. The family all live a long way away, but the daily visits from the manager and her team, even in the last 4 weeks since he accepted he needed some help have been noticeable in his conversations and I think he genuinely looks forward to them coming. The house is cleaner and tidier, but they take a lot of care not to disturb too many things or his various routines. The reporting on a daily basis is great to see and read about and we are all very happy with the service, attention to detail and way in which they have all really tried to understand how he works and fit in around things. Having a daily visit to take him shopping means he can let go of his car (!) which is a great way to still get out.
14 January 2025
My parents, as well my family and I, went to stay with my brother-in-law in Norfolk for a week over Christmas. My father is 93 and has Parkinson's so I was keen to have some care support in the morning and evening (which is what he has at home in Sussex). The manager was extremely professional in responding to my enquiry and ensuring that the engagement was properly set up - always very responsive and open. She and another member of staff provided the support over the holiday period and were great in person - again professional and very approachable. Both my parents were very positive about the care provided to my father and enjoyed talking to them both. This has not been the case with some other carers! Thanks to both of you for making our Christmas such a success and going above and beyond at the expense of your own Christmases.
18 December 2024
We are delighted with CareYourWay Norwich. We have been using them for several weeks now and have the same carer who arrives promptly at the pre-arranged time and who is very patient and calm. I feel quite happy to leave my hubby in her care and he is very comfortable with her, even when she is providing personal care. Having this care enables me to have a few hours to myself and this helps my mental and physical health. It also allows my husband to attend an exercise class and his carer can help him get the most from the class.
09 October 2024
From the very first contact with the manager at Care Your Way Norwich Branch, we have been so impressed. I experienced great relief from talking with someone with such depth of insight and understanding. We were initially enquiring about companionship care but with the full awareness that we may need to progress to higher care needs in the future and were so pleased that this could be through the same provider. The manager has been professional and efficient and her communications are speedy. My relative has been dealt with in a warm, caring and compassionate way - it has improved their mental health and wellbeing enormously and they are being gently introduced to the possibility of further care without fearing the loss of independence. I would not hesitate to recommend - the whole family are very happy with the service we have experienced and the high level of care given.