Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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All reviews must comply with our Review Policy Content Standards.

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for First Active 365 Homecare

stars
stars 01 April 2025
I have found all the carers to be competent and professional, very caring to both my mum and dad. This has given us peace of mind and allow us to relax knowing they were in safe hands. My mum has Lewy Body Dementia and has had a hip replacement. At 90 she is not easy to deal with. The carers have treated her with empathy and dignity.
Review from C G (Daughter of Client/Service User)
stars
stars 13 November 2024
Honestly hands down one of the best care companies I've come across, they're confident, reliable always on hand, they've made me feel 100% positive in their abilities as a company, the management, the clinical team and the carers are just so amazing. They have gone completely above and beyond for me and my family. There is someone available for anything you need 24/7, I would highly recommend them to everyone, they're an unbelievable team of people they make you feel so at ease.
Review from Jennie S (Wife of Client/Service User)