3rd Floor, Network House, Basing View, Basingstoke, RG21 4HG
View Full Details of All Care - North HantsVery happy with your professional friendly carers and consistency of carers. They always make sure that I am ok. Not so happy when I am not informed of changes. I do accept that care may be delayed due to emergencies. I cannot have late calls as I am diabetic ie after 9am.
Have only just started having carers for my husband for personal hygiene & care. Am very happy with all of the carers that have come. my husband seems to interact with all of them which is good. There is a lot fo banter and for someone who did not want them he is enjoying their company and help. I cannot praise them enough.
Very good service from all the staff that visit us.
All care does what it says. It takes care, in the office and in the home. Phone calls are made if a carer is going to be late or if a change has been made relating to a carer. Once in the patients home, care is quiet and unhurried. There is a feeling of welcome and looking after, of being kind and thoughtful.
I would recommend the care I have received to anyone who is in need of home care.
I am completely satisfied with the care that is given and the help and friendliness that is given to my husband.
Carers are all polite and always ready to help my husband in any way. Their positive outlook helps him enormously. When I phone the agency with a query it is usually sorted quickly. The only negative is communication at times, but this is improving.
The review was fine and something that should be done to update. The person that did it was good and didn't rush it.
First time having to have the support of carers. No previous experience. Arrangements working satisfactorily.
Very happy with your professional friendly carers and consistency of carers. They always make sure that I am ok. Not so happy when I am not informed of changes. I do accept that care may be delayed due to emergencies. I cannot have late calls as I am diabetic ie after 9am.
Have only just started having carers for my husband for personal hygiene & care. Am very happy with all of the carers that have come. my husband seems to interact with all of them which is good. There is a lot fo banter and for someone who did not want them he is enjoying their company and help. I cannot praise them enough.
Very good service from all the staff that visit us.
All care does what it says. It takes care, in the office and in the home. Phone calls are made if a carer is going to be late or if a change has been made relating to a carer. Once in the patients home, care is quiet and unhurried. There is a feeling of welcome and looking after, of being kind and thoughtful.
I would recommend the care I have received to anyone who is in need of home care.
I am completely satisfied with the care that is given and the help and friendliness that is given to my husband.
Carers are all polite and always ready to help my husband in any way. Their positive outlook helps him enormously. When I phone the agency with a query it is usually sorted quickly. The only negative is communication at times, but this is improving.
The review was fine and something that should be done to update. The person that did it was good and didn't rush it.
First time having to have the support of carers. No previous experience. Arrangements working satisfactorily.