Submit a Review for CHD Care at Home - North Surrey
Abbey Chase, Bridge Road, Chertsey, KT16 8JW
View Full Details of CHD Care at Home - North SurreyLatest Reviews for CHD Care at Home - North Surrey
10 January 2025
My uncle is well supported at home by CHD Care at Home his home care provider. He has received vital assistance with personal care and general support for several years. We appreciate the daily help that is offered to him.
24 December 2024
Over the past year, the carers have been a tremendous help, providing visits twice daily. This month has been especially important as they assisted her in preparing for a couple of appointments. However, it's not always easy for them; there are times when she declines assistance and expects us to take care of everything! We're very grateful for their help.
24 December 2024
Mum has been receiving care from CHD Care at Home since September of this year (2024). Overall, mum and us, as a family, are satisfied with the service she receives and extremely grateful that she gets this attention on a regular basis. She lives in Surrey and we reside in Devon and, though, we get to see her as much as our lives allow, it is peace of mind that she has this care. It allows mum to retain as much independence as possible whilst living in her treasured home. The only negative mum encounters is that the calls can be irregular in their times and she can get very distressed if thrown from her routine of showering etc. Thank you for your continued support.
15 October 2024
The carers look after my dad four times a day and help him with getting up and dressing. He can be a bit grumpy, they have a chat with him after they sorted out there tasks. They arrive more or less at the times allocated and I am very happy with the service the carers provide.
23 May 2024
Excellent professional service. CHD Care at Home are sometimes asked to supply a carer for Mum at short notice if she is unable to attend her regular club, this is much appreciated, and we never get let down. Thanks to all the carers and support staff at CHD Care at Home.
03 May 2024
CHD started home visits to my mum in February 2024. The visits were 4 times a day funded by the council and lasted approximately 6 weeks. As Mum still needed the care visits after this time, we were then in a position to have to find carers which my mum had to start self-funding. Both my mum and I were pleased with how one member of staff in particular and her team had looked after Mum so we had no hesitation in asking them to continue with Mum's visits. Before my mum's fall, she was totally independent, however, the recovery has been tough and all of us have had to deal with a lot of people who, in the politest words, are not always on the same page. My mum's care team made the transition from council funding to self-funding seamless including the same carers visiting. As mum continues to improve we have been able to adjust the amount of days she requires the visits by calling the office and sorting it out with them. Thank you, to all your team!
22 April 2024
My mother engaged CHD to assist her following a fall and received assistance at home with early morning visits for almost two months. Her care package was assessed very professionally, and the carers were timely and provided invaluable support during a time of need. We feel that my mother's rehabilitation has been greatly aided by the support provided by CHD.
12 March 2024
The care that my uncle and my aunt received at home was both compassionate and very helpful. I am particularly grateful for the support and information they provided to me. I am certain the care they received has aided their comfort and independence.
20 December 2023
My best carer comes on Saturday morning and evening to help me dress and undress, washes my back and legs and feet, puts cream on my legs and feet and puts my washing on and puts it in the spare bedroom to dry in the evening. One other carer comes on other days and doesn't do all this.
15 December 2023
In general, most carers look after my mother very well with decency and respect. They dispense well her medications and suggest improvements where appropriate. On occasions there has been a little conflict with live-in carer and how she handles things, they should all work together and not against.
15 March 2023
Carers are helpful and meet all my needs!
08 February 2022
Lovely carers, very pleased with the care provided for my husband. They are all experienced with my husband's condition which is Parkinson's and dementia. They are doing a wonderful job.
27 September 2021
I think that so far they’ve been always amazing, friendly, patient, nice and lovely! Amazing, wonderful, brilliant, excellent, friendliness, and I go to my college which I think is always a pleasure to have my carers come with me, funny and positive staff and I think that I would definitely recommend this to some disabled people to have care in their houses now and because I think that maybe what the best part of their jobs is whenever they can see some smiles on their clients' faces.
15 April 2021
Pleased with the service. I find carers helpful and give me support.
15 April 2021
I am very pleased with CHD Care at Home (Longdene) and look forward to my carers coming.
15 April 2021
We feel extremely lucky to have found CHD Care at Home; they have looked after my mother so well, and she has responded health-wise and been better this last year with CHD in attendance than the two previous years when she was trying to cater for herself at home. Thank you very much.
13 April 2021
I am delighted with the service from CHD Care at Home - North Surrey. The carers seem happy to help me in all the tasks that need to be done in my home - ironing, helping me cook a meal, putting shopping away, emptying the dishwasher, personal washing, loading and emptying the washing machine. All this help means I can be independent in my home. The carers have an excellent attitude. The management are approachable and address any problems.
07 July 2020
My care workers are always cheerful, considerate and very caring. They generally arrive at the appropriate time, they do not hurry me and will always help with extra tasks such as loading my washing machine.
23 March 2020
Longdene Homecare provides an extremely reliable, caring and professional standard of care for my father. The majority of staff are thoughtful and friendly and take the time to carry out their visits with kindness and dedication. We are very happy with the care that my father is receiving.
06 March 2020
We feel very let down by Longdene as the care my mother receives has gone downhill in the last year.
Latest Reviews for CHD Care at Home - North Surrey
10 January 2025
My uncle is well supported at home by CHD Care at Home his home care provider. He has received vital assistance with personal care and general support for several years. We appreciate the daily help that is offered to him.
24 December 2024
Over the past year, the carers have been a tremendous help, providing visits twice daily. This month has been especially important as they assisted her in preparing for a couple of appointments. However, it's not always easy for them; there are times when she declines assistance and expects us to take care of everything! We're very grateful for their help.
24 December 2024
Mum has been receiving care from CHD Care at Home since September of this year (2024). Overall, mum and us, as a family, are satisfied with the service she receives and extremely grateful that she gets this attention on a regular basis. She lives in Surrey and we reside in Devon and, though, we get to see her as much as our lives allow, it is peace of mind that she has this care. It allows mum to retain as much independence as possible whilst living in her treasured home. The only negative mum encounters is that the calls can be irregular in their times and she can get very distressed if thrown from her routine of showering etc. Thank you for your continued support.
15 October 2024
The carers look after my dad four times a day and help him with getting up and dressing. He can be a bit grumpy, they have a chat with him after they sorted out there tasks. They arrive more or less at the times allocated and I am very happy with the service the carers provide.
23 May 2024
Excellent professional service. CHD Care at Home are sometimes asked to supply a carer for Mum at short notice if she is unable to attend her regular club, this is much appreciated, and we never get let down. Thanks to all the carers and support staff at CHD Care at Home.
03 May 2024
CHD started home visits to my mum in February 2024. The visits were 4 times a day funded by the council and lasted approximately 6 weeks. As Mum still needed the care visits after this time, we were then in a position to have to find carers which my mum had to start self-funding. Both my mum and I were pleased with how one member of staff in particular and her team had looked after Mum so we had no hesitation in asking them to continue with Mum's visits. Before my mum's fall, she was totally independent, however, the recovery has been tough and all of us have had to deal with a lot of people who, in the politest words, are not always on the same page. My mum's care team made the transition from council funding to self-funding seamless including the same carers visiting. As mum continues to improve we have been able to adjust the amount of days she requires the visits by calling the office and sorting it out with them. Thank you, to all your team!
22 April 2024
My mother engaged CHD to assist her following a fall and received assistance at home with early morning visits for almost two months. Her care package was assessed very professionally, and the carers were timely and provided invaluable support during a time of need. We feel that my mother's rehabilitation has been greatly aided by the support provided by CHD.
12 March 2024
The care that my uncle and my aunt received at home was both compassionate and very helpful. I am particularly grateful for the support and information they provided to me. I am certain the care they received has aided their comfort and independence.
20 December 2023
My best carer comes on Saturday morning and evening to help me dress and undress, washes my back and legs and feet, puts cream on my legs and feet and puts my washing on and puts it in the spare bedroom to dry in the evening. One other carer comes on other days and doesn't do all this.
15 December 2023
In general, most carers look after my mother very well with decency and respect. They dispense well her medications and suggest improvements where appropriate. On occasions there has been a little conflict with live-in carer and how she handles things, they should all work together and not against.
15 March 2023
Carers are helpful and meet all my needs!
08 February 2022
Lovely carers, very pleased with the care provided for my husband. They are all experienced with my husband's condition which is Parkinson's and dementia. They are doing a wonderful job.
27 September 2021
I think that so far they’ve been always amazing, friendly, patient, nice and lovely! Amazing, wonderful, brilliant, excellent, friendliness, and I go to my college which I think is always a pleasure to have my carers come with me, funny and positive staff and I think that I would definitely recommend this to some disabled people to have care in their houses now and because I think that maybe what the best part of their jobs is whenever they can see some smiles on their clients' faces.
15 April 2021
Pleased with the service. I find carers helpful and give me support.
15 April 2021
I am very pleased with CHD Care at Home (Longdene) and look forward to my carers coming.
15 April 2021
We feel extremely lucky to have found CHD Care at Home; they have looked after my mother so well, and she has responded health-wise and been better this last year with CHD in attendance than the two previous years when she was trying to cater for herself at home. Thank you very much.
13 April 2021
I am delighted with the service from CHD Care at Home - North Surrey. The carers seem happy to help me in all the tasks that need to be done in my home - ironing, helping me cook a meal, putting shopping away, emptying the dishwasher, personal washing, loading and emptying the washing machine. All this help means I can be independent in my home. The carers have an excellent attitude. The management are approachable and address any problems.
07 July 2020
My care workers are always cheerful, considerate and very caring. They generally arrive at the appropriate time, they do not hurry me and will always help with extra tasks such as loading my washing machine.
23 March 2020
Longdene Homecare provides an extremely reliable, caring and professional standard of care for my father. The majority of staff are thoughtful and friendly and take the time to carry out their visits with kindness and dedication. We are very happy with the care that my father is receiving.
06 March 2020
We feel very let down by Longdene as the care my mother receives has gone downhill in the last year.