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17 London Road, Tonbridge, TN10 3AB
View Full Details of Consultus Care & NursingLatest Reviews for Consultus Care & Nursing
25 February 2025
I had to arrange for live-in care for my elderly aunt who has Alzheimer's suddenly after she had a couple of falls. This was during Covid in January 2021 so was particularly complicated. Consultus Care (CC) were so helpful in organising this at short notice. Over the next four years (until my aunt had to move into specialist care) Consultus Care carers proved themselves to be of a high standard -some were outstanding. The support team at the office were also very good if any minor problems arose and listened well to any concerns or queries. I am happy to recommend them.
07 February 2025
We have used Consultus Care & Nursing for the last year to care for and support my mum, who has Parkinson's Disease. All the staff who have cared for her have been kind, warm and professional. It has been a very positive experience. The staff are well trained and really listen to the individual needs of their clients. I would highly recommend Consultus to anyone looking for care for a loved one.
23 April 2024
Consultus were absolutely amazing, fulfilling my aunt’s wishes that she spent her last 18 months living at home. Not only were they great at matching carers with my aunt, who remained fiercely independent until the end, but they also became part of the family, ensuring that things ran smoothly, liaising with all the agencies and doctors as and when needed. I loved the nightly emails, that provided me an update on how the day had gone. It gave me peace of mind that everything was okay and they would let me know when my help was needed. The lovely Consultus manager regularly visited my aunt and provided me with detailed updates, so that we could work as a team to ensure my aunt’s needs were adapted as she became frailer. The manager or one of her colleagues was always at the end of the phone if needed. The carers remain with my aunt until the end and undoubtedly allowed her to gracefully pass on to her next great adventure.
17 April 2024
Consultus had been recommended to us and I can confirm they have lived up to all our expectations. For nearly 4 years we have had Consultus Carers assigned to assist Domicile Care. Each Carer has made our parents feel valued and comfortable in their own home. The family have had full confidence with this provider, especially during the Covid period. So much appreciated!
01 March 2024
I have used Consultus Care for my parents for the last five years. They had a rota of carers mainly from South Africa. On the whole they were extremely good. They looked after all aspects of my parents’ increasing needs. I would recommend the agency.
02 February 2024
Although listed as January 2024 on the top, this review covers a period of two years when Consultus provided carers for my mother. At the age of 101, she needed daily supervision and help with showering. Later, when bedridden, the work for the carer became more intense, and we solved this by having three times a day an outside nurse coming in to assist our carer. Looking back over the whole period, we can only commend the staff Consultus selected and put forward. We maybe had one carer who did not fit in, and Consultus ensured that this person was then scheduled elsewhere. Communication with the office was, in general, very good, with friendly and professional communication and support. All issues (mainly in relation to scheduling if a carer, coming from abroad, made a very tight or too tight connection) were resolved professionally. And we were never without cover. So I feel that I can wholeheartedly recommend Consultus to anybody who is looking for Full-time, in-house care.
17 January 2024
After a brief period in a care home, it became clear that my mother would be better suited with live-in care. I was recommended Consultus and called to speak with the care coordinator to explain our situation. From my conversation with the care coordinator, it was obvious that she cared and she took the time during the initial call to assess Mum’s needs, therefore expertly matching the right carer with Mum. We had four consecutive carers over the space of five to six weeks: the first carer (from Zimbabwe) was 8/10. We then had another carer (from South Africa) - she was 10/10 and really got things organised. Another carer (from Essex) was a weekend cover and another 10/10. Then for the final two weeks before Mum passed, we had another carer (from South Africa), another 10/10. Conclusion - Consultus and its carers were excellent and allowed Mum to spend her last few weeks in her own home; surrounded by people who loved her, loads of flowers and of course her beloved cat. We can wholeheartedly recommend Consultus and are really so grateful to the care coordinator and all the ladies she sent us.
05 December 2023
We have used Consultus services since 2017, first for our mother (now 97) in her own home and then after she came to live with my sister and I. Over the last almost 6 years we have had a carer living in the house caring for our mother and fitting in with the arrangements at home here. We have always found Consultus to be reliable and responsive in finding us carers. There have been occasions when an emergency arose and we needed a new carer and this was quickly sorted out for us. Having the carer here for our mother meant we were able to travel to visit family and friends abroad. The carers themselves have been of a high professional standard, with care for our mother central to their approach. They have all been well-trained and have been a great source of advice and support over the years. We have built good relationships with our regular carers, particularly during the pandemic. I would highly recommend this organisation and the carers who work with them.
23 October 2023
Consultus has supplied many carers to care for my elderly father over the last few years, some have returned again and again, with the first carer who came taking on the main caring role. I can honestly say that they have all been very professional, caring, patient, reliable and attentive carers. Many of them have also become good friends, who I know I will keep in touch with in the future. During COVID the carer had to stay for 12 weeks, without a break, but still never complained! My father died at the age of 102 and I am sure he lived to such a great age due to the wonderful care he received from the Consultus carers. I have passed on the contact details of Consultus to many friends over the years and will continue to do so!
04 October 2023
Consultus has been absolutely exemplary. Every carer they sent us has been compassionate, kind, knowledgable - simply outstanding. My mother's two main carers were amazing women who cared for my mother so beautifully. They were enormous fun, brought joy to her life and kept such a professional and supportive relationship with my brother and I. Consultus is a very special care agency that I am recommending to every person I know who finds themselves needing a carer. I can’t thank them all enough.
04 October 2023
Every Consultus carer that arrived to stay to look after my parents was obviously totally unique and different in personality. However, they were all extremely kind, patient and understanding and very subtly watched and helped, only when required, rather than took over. This helped to make my parents feel that they were still independent in their home. When a new carer came to take over, it was amazing to see how thorough each one was, sharing their daily notes, the duties of the job and the needs of the clients. This really helped with a much more seamless start. I never thought that live-in care was going to be such a positive experience, but with Consultus it really has been just that!
22 September 2023
My mother had care from Consultus for a period of time from April 2022 to her death in July 2023. Consultus found us carers and we employed them directly. The carers were all personable and helpful and cared for Mum in a sympathetic way. I would recommend them to provide care for loved ones enabling them to stay in their own homes.
15 September 2023
We have been grateful to Consultus for providing us with a steady flow of carers over the past four years or so. At first, they were helping with my father-in-law and later with my mother-in-law, who became increasingly frail over the period of a few years. All the carers were empathetic and patient and made sure that my parents-in-law were the centre of attention for them, which included cooking special meals, keeping them company when it was needed and accommodating the visits of friends and family amongst other things. Many of them returned several times and were welcomed by all in the house. On one occasion, when one of the carers suddenly became unavailable, Consultus were able to provide a replacement immediately.
01 September 2023
This is the first time we have used Consultus but would have no hesitation in recommending it to anyone from what we have experienced. Fabulous care at home, well-matched interesting people to clients taking on board all finer points mentioned too. It has had a huge impact on the successful convalescence and recovery and managed to make the experience enjoyable for everyone in the process.
19 June 2023
Thank you and the team at Consultus Care for the care you have given to our father (and mother when she was alive). When our mother became ill last year, aside from being extremely distressing for us all, we also had to consider the complexity of a severely disabled father. You and your team guided us through those upsetting and, in some cases, confusing weeks while we took over the care of our father (from our mother). The carers who you sent were unbelievably kind, patient and professional at all times and it has given us great comfort since our mother passed, that our father is looked after so well by your team. Thank you so much for everything you and the team have done for us. We could not have done it without you.
19 June 2023
Had 4 different carers each with their own skill set and overall was very happy with their care. It is good to have the chance to see how the different carers dealt with my mother and the final day carer was a really good match as she was very patient and caring and dealt with my mother in a kind and calm way.
19 May 2023
I would like to thank you so much for all your help with the wonderful carers we have had in the past who looked after my mother over many years. She was able to be in her own home up until the end which was fantastic. Most are considered friends now and will continue our friendship. Many went over and beyond with their care, devotion and love. There are too many to mention but I have been in touch with all of them. They too, are very sad. I will recommend your company to others as first rate. Best wishes
17 May 2023
They looked after my mother for several years with a succession of excellent carers. After she died we recommended Consultus to my wife’s aunt and they looked after her until she died on her 100th birthday. They must have looked after her for at least ten years. The carers nearly all became personal friends of my wife’s aunt and undoubtedly enabled her to stay in her own home until she died. We can not recommend them highly enough.
12 May 2023
We contacted Consultus after a fall, highlighting my mother was no longer safe to live alone. They have been absolutely fantastic. From the first phone call onwards, we cannot fault either the office staff or carers. My mother has transitioned from no outside care to full time and Consultus have made this so easy for which we are all very grateful. I have no hesitation at all in recommending the whole operation.
12 May 2023
We used Consultus Care & Nursing for a period of over 3 years. Initially, carers came to look after our father but when he passed away we continued to care for our mother until she also passed away. The service provided by Consultus was first class and the care given to our parents was wonderful. The regular carers became part of our family and we will never forget their kindness and respectfulness towards both our parents and our families.
Latest Reviews for Consultus Care & Nursing
25 February 2025
I had to arrange for live-in care for my elderly aunt who has Alzheimer's suddenly after she had a couple of falls. This was during Covid in January 2021 so was particularly complicated. Consultus Care (CC) were so helpful in organising this at short notice. Over the next four years (until my aunt had to move into specialist care) Consultus Care carers proved themselves to be of a high standard -some were outstanding. The support team at the office were also very good if any minor problems arose and listened well to any concerns or queries. I am happy to recommend them.
07 February 2025
We have used Consultus Care & Nursing for the last year to care for and support my mum, who has Parkinson's Disease. All the staff who have cared for her have been kind, warm and professional. It has been a very positive experience. The staff are well trained and really listen to the individual needs of their clients. I would highly recommend Consultus to anyone looking for care for a loved one.
23 April 2024
Consultus were absolutely amazing, fulfilling my aunt’s wishes that she spent her last 18 months living at home. Not only were they great at matching carers with my aunt, who remained fiercely independent until the end, but they also became part of the family, ensuring that things ran smoothly, liaising with all the agencies and doctors as and when needed. I loved the nightly emails, that provided me an update on how the day had gone. It gave me peace of mind that everything was okay and they would let me know when my help was needed. The lovely Consultus manager regularly visited my aunt and provided me with detailed updates, so that we could work as a team to ensure my aunt’s needs were adapted as she became frailer. The manager or one of her colleagues was always at the end of the phone if needed. The carers remain with my aunt until the end and undoubtedly allowed her to gracefully pass on to her next great adventure.
17 April 2024
Consultus had been recommended to us and I can confirm they have lived up to all our expectations. For nearly 4 years we have had Consultus Carers assigned to assist Domicile Care. Each Carer has made our parents feel valued and comfortable in their own home. The family have had full confidence with this provider, especially during the Covid period. So much appreciated!
01 March 2024
I have used Consultus Care for my parents for the last five years. They had a rota of carers mainly from South Africa. On the whole they were extremely good. They looked after all aspects of my parents’ increasing needs. I would recommend the agency.
02 February 2024
Although listed as January 2024 on the top, this review covers a period of two years when Consultus provided carers for my mother. At the age of 101, she needed daily supervision and help with showering. Later, when bedridden, the work for the carer became more intense, and we solved this by having three times a day an outside nurse coming in to assist our carer. Looking back over the whole period, we can only commend the staff Consultus selected and put forward. We maybe had one carer who did not fit in, and Consultus ensured that this person was then scheduled elsewhere. Communication with the office was, in general, very good, with friendly and professional communication and support. All issues (mainly in relation to scheduling if a carer, coming from abroad, made a very tight or too tight connection) were resolved professionally. And we were never without cover. So I feel that I can wholeheartedly recommend Consultus to anybody who is looking for Full-time, in-house care.
17 January 2024
After a brief period in a care home, it became clear that my mother would be better suited with live-in care. I was recommended Consultus and called to speak with the care coordinator to explain our situation. From my conversation with the care coordinator, it was obvious that she cared and she took the time during the initial call to assess Mum’s needs, therefore expertly matching the right carer with Mum. We had four consecutive carers over the space of five to six weeks: the first carer (from Zimbabwe) was 8/10. We then had another carer (from South Africa) - she was 10/10 and really got things organised. Another carer (from Essex) was a weekend cover and another 10/10. Then for the final two weeks before Mum passed, we had another carer (from South Africa), another 10/10. Conclusion - Consultus and its carers were excellent and allowed Mum to spend her last few weeks in her own home; surrounded by people who loved her, loads of flowers and of course her beloved cat. We can wholeheartedly recommend Consultus and are really so grateful to the care coordinator and all the ladies she sent us.
05 December 2023
We have used Consultus services since 2017, first for our mother (now 97) in her own home and then after she came to live with my sister and I. Over the last almost 6 years we have had a carer living in the house caring for our mother and fitting in with the arrangements at home here. We have always found Consultus to be reliable and responsive in finding us carers. There have been occasions when an emergency arose and we needed a new carer and this was quickly sorted out for us. Having the carer here for our mother meant we were able to travel to visit family and friends abroad. The carers themselves have been of a high professional standard, with care for our mother central to their approach. They have all been well-trained and have been a great source of advice and support over the years. We have built good relationships with our regular carers, particularly during the pandemic. I would highly recommend this organisation and the carers who work with them.
23 October 2023
Consultus has supplied many carers to care for my elderly father over the last few years, some have returned again and again, with the first carer who came taking on the main caring role. I can honestly say that they have all been very professional, caring, patient, reliable and attentive carers. Many of them have also become good friends, who I know I will keep in touch with in the future. During COVID the carer had to stay for 12 weeks, without a break, but still never complained! My father died at the age of 102 and I am sure he lived to such a great age due to the wonderful care he received from the Consultus carers. I have passed on the contact details of Consultus to many friends over the years and will continue to do so!
04 October 2023
Consultus has been absolutely exemplary. Every carer they sent us has been compassionate, kind, knowledgable - simply outstanding. My mother's two main carers were amazing women who cared for my mother so beautifully. They were enormous fun, brought joy to her life and kept such a professional and supportive relationship with my brother and I. Consultus is a very special care agency that I am recommending to every person I know who finds themselves needing a carer. I can’t thank them all enough.
04 October 2023
Every Consultus carer that arrived to stay to look after my parents was obviously totally unique and different in personality. However, they were all extremely kind, patient and understanding and very subtly watched and helped, only when required, rather than took over. This helped to make my parents feel that they were still independent in their home. When a new carer came to take over, it was amazing to see how thorough each one was, sharing their daily notes, the duties of the job and the needs of the clients. This really helped with a much more seamless start. I never thought that live-in care was going to be such a positive experience, but with Consultus it really has been just that!
22 September 2023
My mother had care from Consultus for a period of time from April 2022 to her death in July 2023. Consultus found us carers and we employed them directly. The carers were all personable and helpful and cared for Mum in a sympathetic way. I would recommend them to provide care for loved ones enabling them to stay in their own homes.
15 September 2023
We have been grateful to Consultus for providing us with a steady flow of carers over the past four years or so. At first, they were helping with my father-in-law and later with my mother-in-law, who became increasingly frail over the period of a few years. All the carers were empathetic and patient and made sure that my parents-in-law were the centre of attention for them, which included cooking special meals, keeping them company when it was needed and accommodating the visits of friends and family amongst other things. Many of them returned several times and were welcomed by all in the house. On one occasion, when one of the carers suddenly became unavailable, Consultus were able to provide a replacement immediately.
01 September 2023
This is the first time we have used Consultus but would have no hesitation in recommending it to anyone from what we have experienced. Fabulous care at home, well-matched interesting people to clients taking on board all finer points mentioned too. It has had a huge impact on the successful convalescence and recovery and managed to make the experience enjoyable for everyone in the process.
19 June 2023
Thank you and the team at Consultus Care for the care you have given to our father (and mother when she was alive). When our mother became ill last year, aside from being extremely distressing for us all, we also had to consider the complexity of a severely disabled father. You and your team guided us through those upsetting and, in some cases, confusing weeks while we took over the care of our father (from our mother). The carers who you sent were unbelievably kind, patient and professional at all times and it has given us great comfort since our mother passed, that our father is looked after so well by your team. Thank you so much for everything you and the team have done for us. We could not have done it without you.
19 June 2023
Had 4 different carers each with their own skill set and overall was very happy with their care. It is good to have the chance to see how the different carers dealt with my mother and the final day carer was a really good match as she was very patient and caring and dealt with my mother in a kind and calm way.
19 May 2023
I would like to thank you so much for all your help with the wonderful carers we have had in the past who looked after my mother over many years. She was able to be in her own home up until the end which was fantastic. Most are considered friends now and will continue our friendship. Many went over and beyond with their care, devotion and love. There are too many to mention but I have been in touch with all of them. They too, are very sad. I will recommend your company to others as first rate. Best wishes
17 May 2023
They looked after my mother for several years with a succession of excellent carers. After she died we recommended Consultus to my wife’s aunt and they looked after her until she died on her 100th birthday. They must have looked after her for at least ten years. The carers nearly all became personal friends of my wife’s aunt and undoubtedly enabled her to stay in her own home until she died. We can not recommend them highly enough.
12 May 2023
We contacted Consultus after a fall, highlighting my mother was no longer safe to live alone. They have been absolutely fantastic. From the first phone call onwards, we cannot fault either the office staff or carers. My mother has transitioned from no outside care to full time and Consultus have made this so easy for which we are all very grateful. I have no hesitation at all in recommending the whole operation.
12 May 2023
We used Consultus Care & Nursing for a period of over 3 years. Initially, carers came to look after our father but when he passed away we continued to care for our mother until she also passed away. The service provided by Consultus was first class and the care given to our parents was wonderful. The regular carers became part of our family and we will never forget their kindness and respectfulness towards both our parents and our families.