Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for ENA HomeCare Services

stars
stars 28 February 2019
We were fortunate enough to have carers provided from ENA for both parents last year. The girls were all compassionate, patient and happy to go over and above to help both parents and the family at what was a really difficult time. They often exceeded the time allocated for the visit and never made Mum or Dad feel rushed - both parents struggled with the concept of needing care but the girls were so respectful and kind that they ended up looking forward to the carers coming. Please continue the good work - and please try and maintain continuity of carers as that is so important when needing care for family. Thanks to you all from all the family.
Review from Kay M (Daughter of Client/Service User)
stars
stars 26 June 2018
We have been very satisfied with the care and support of the team. The backup of the carers make us feel safe and are helpful with advice when asked.
Review from G R (Wife of Client/Service User)
stars
stars 08 June 2018
My father has only been a client for a couple of months. The care and support he has received has been excellent. They are all very professional and I would have no hesitation in recommending them.
Review from D B (Daughter of Client/Service User)