Submit a Review for Northampton Nursing & Carers Agency Ltd
Unit 7 Ross Road, Weedon Road Industrial Estate, Northampton, NN5 5AX
View Full Details of Northampton Nursing & Carers Agency LtdLatest Reviews for Northampton Nursing & Carers Agency Ltd
10 July 2024
I can not thank the guys at Northampton Nursing & Carers Agency for making it possible for my father-in-law to be able to come home and spend his last Christmas with his family where he wanted to be. All the carers were so kind they also helped my mother-in-law around the house so she could spend more time with Dad. Thank you all for everything.
18 June 2024
Ten years ago, I made the decision to move my care to Northampton Nursing & Carers Agency, and it has been the best decision I could have made. Over the years, my reliance on personal and respite care calls has significantly increased, and Northampton Nursing & Carers Agency has consistently met my needs with excellence. I receive multiple care visits per day from a core group of dedicated, professional, and supportive care team members. They treat me with dignity and respect, ensuring that all my care requirements are met to a high standard. Thanks to their unwavering support, I am able to remain at home with my parents, for which I am incredibly grateful. Northampton Nursing & Carers Agency has truly made a positive impact on my life, and I highly recommend their services to anyone in need of compassionate and reliable care.
17 May 2024
Not to negate a couple of carers who were very nice, willing to help and knew what they were doing. That set aside I was quite taken aback but the lack of professionalism. No ID, dress code questionable, not greeting and talking to my partner of whom they were there to care for. Some looked disinterested and eager to leave. Meant to be two persons however often one carer would arrive saying the other was running late and never did arrive. Palliative nurses also observed this. Further to this I relayed my concerns to the company via email and never had any reply. Pretty poor all around.
18 November 2021
Your carers who came to look after my late husband were fantastic with care. They were so kind, caring and treated him with great respect and dignity. They came four times a day and each and every carer who came were the same. They were also very good at looking after myself. My husband was terminal and they had to cope with my treatment too. They work very hard and deserve more money. Thank you.
04 November 2021
Your professional, caring, personable staff were tremendously giving: they cared for our mother with personal care as well as raising her spirits every time they visited, four times a day. We all looked forward to them coming. Mum remembered all their names. They gave such support medically to my sister and I, as often we wouldn't know what to do, like giving out pills, moving to toilet and sitting and walking, they showed us how. They are truly dedicated.
03 November 2021
All carers are very polite and helpful in every way. Patient's requests are no trouble and all comforts are achieved. All your staff was so caring and my wife loved them all. Thank you for the day (am) she died for the caring person who made my wife comfortable, although she's now gone. Thank you.
25 October 2021
Being new to care services, I write on behalf of all my family, we are extremely impressed with all the services offered to us, particularly with this care service. Staff are kind, helpful, empathetic and nothing is a problem to them. They are friendly with a caring smile, yet maintain professionalism at the same time. Would definitely recommend using Northampton Nursing & Carers Agency Ltd.
11 October 2021
I have been a client now for a number of years and I think that they have a great team of workers who are really very caring people and the office staff are always polite and helpful. Myself, I would recommend them to people who need a carer.
15 September 2021
My mother has had carers from Northampton Nursing & Carers Agency Ltd for over 4 years and we have been very pleased with the service we have received. The Ccarers are very helpful and professional but also friendly and compassionate. My mother has been able to stay in her own home safely due to their help. We would recommend them to anyone needing care in their home.
14 September 2021
We have used Northampton Nursing & Carers Agency Ltd for several years and they have been an absolute lifesaver. The care they provide for my mum has enabled her to stay in her own home, which is our number one priority. We could not have done this without them. The continuity of staff has enabled not only my mum but the rest of the family to get to know the carers very well. Many of them going above and beyond, always ensuring Mums needs are met. Always voicing their concerns if there are health issues. They are quick to resolve any issues we have and communication is good. During the pandemic it must have been an extremely difficult time for the agency but business continued as normal. Thank you to all staff involved in Mums care
13 September 2021
Northampton Nursing & Carers Agency has been caring for my husband for 7 years now and we have never regretted it. We have numerous visits each week and sitters for respite, so have a large number of different carers, both male and female. We really value the continuity which has built up in spite of this number of carers, as there is a core group who know us so well, need no guidance from me ever and have built up a close but always professional relationship with us. I often feel they go beyond what they are expected to do and admire their commitment enormously. The coordinators strive to accommodate a flexibility of visit times which allows my husband and me to lead a life which is not constricted by rigid visit rotas. I have recommended NNCA to friends and will continue to do so. Thank you so much to everyone at NNCA.
13 September 2021
We have been using Northampton Nursing & Carers Agency for our son for 6 years now to provide personal care on weekday mornings and escorting him to a day centre 2 days a week. Northampton Nursing & Carers Agency has always been reliable and has stepped in on occasion when we have needed extra assistance in an emergency at very short notice. The carers just slot into our home environment and are a big help to us each morning. Our son enjoys the social interaction with the staff too.
13 September 2021
I have been very pleased with the care given to me by the Northampton Nursing & Carers Agency. The carers are always cheerful, courteous, kind and sympathetic to my needs. I am lucky to be able to have this sort of support at this time.
09 September 2021
The ladies and gents that have been to help my mum over the last week have been great Can't thank them enough for the care they have provided and the help they given Thank you so much for being so caring and gentle with my mum and for helping keep her comfortable at home
09 September 2021
I asked Northampton Nursing & Carers Agency Ltd to provide care for my wife about 6-months ago on her discharge from hospital. It is a decision I have not regretted. All our carers are female, and we have met some splendid people. They are well trained, efficient, cheerful and pleasant. I have recently recommended them to two people who asked me whether I knew of any good carers.
09 September 2021
The carer is prompt, efficient, thoughtful and very good in her duties, ensuring that personal care is up to a high standard, making life very pleasant for the writer. Timekeeping is excellent, hygiene very good, and ensures morning medication is taken. Very good at ensuring walker is available incorrect position.
Latest Reviews for Northampton Nursing & Carers Agency Ltd
10 July 2024
I can not thank the guys at Northampton Nursing & Carers Agency for making it possible for my father-in-law to be able to come home and spend his last Christmas with his family where he wanted to be. All the carers were so kind they also helped my mother-in-law around the house so she could spend more time with Dad. Thank you all for everything.
18 June 2024
Ten years ago, I made the decision to move my care to Northampton Nursing & Carers Agency, and it has been the best decision I could have made. Over the years, my reliance on personal and respite care calls has significantly increased, and Northampton Nursing & Carers Agency has consistently met my needs with excellence. I receive multiple care visits per day from a core group of dedicated, professional, and supportive care team members. They treat me with dignity and respect, ensuring that all my care requirements are met to a high standard. Thanks to their unwavering support, I am able to remain at home with my parents, for which I am incredibly grateful. Northampton Nursing & Carers Agency has truly made a positive impact on my life, and I highly recommend their services to anyone in need of compassionate and reliable care.
17 May 2024
Not to negate a couple of carers who were very nice, willing to help and knew what they were doing. That set aside I was quite taken aback but the lack of professionalism. No ID, dress code questionable, not greeting and talking to my partner of whom they were there to care for. Some looked disinterested and eager to leave. Meant to be two persons however often one carer would arrive saying the other was running late and never did arrive. Palliative nurses also observed this. Further to this I relayed my concerns to the company via email and never had any reply. Pretty poor all around.
18 November 2021
Your carers who came to look after my late husband were fantastic with care. They were so kind, caring and treated him with great respect and dignity. They came four times a day and each and every carer who came were the same. They were also very good at looking after myself. My husband was terminal and they had to cope with my treatment too. They work very hard and deserve more money. Thank you.
04 November 2021
Your professional, caring, personable staff were tremendously giving: they cared for our mother with personal care as well as raising her spirits every time they visited, four times a day. We all looked forward to them coming. Mum remembered all their names. They gave such support medically to my sister and I, as often we wouldn't know what to do, like giving out pills, moving to toilet and sitting and walking, they showed us how. They are truly dedicated.
03 November 2021
All carers are very polite and helpful in every way. Patient's requests are no trouble and all comforts are achieved. All your staff was so caring and my wife loved them all. Thank you for the day (am) she died for the caring person who made my wife comfortable, although she's now gone. Thank you.
25 October 2021
Being new to care services, I write on behalf of all my family, we are extremely impressed with all the services offered to us, particularly with this care service. Staff are kind, helpful, empathetic and nothing is a problem to them. They are friendly with a caring smile, yet maintain professionalism at the same time. Would definitely recommend using Northampton Nursing & Carers Agency Ltd.
11 October 2021
I have been a client now for a number of years and I think that they have a great team of workers who are really very caring people and the office staff are always polite and helpful. Myself, I would recommend them to people who need a carer.
15 September 2021
My mother has had carers from Northampton Nursing & Carers Agency Ltd for over 4 years and we have been very pleased with the service we have received. The Ccarers are very helpful and professional but also friendly and compassionate. My mother has been able to stay in her own home safely due to their help. We would recommend them to anyone needing care in their home.
14 September 2021
We have used Northampton Nursing & Carers Agency Ltd for several years and they have been an absolute lifesaver. The care they provide for my mum has enabled her to stay in her own home, which is our number one priority. We could not have done this without them. The continuity of staff has enabled not only my mum but the rest of the family to get to know the carers very well. Many of them going above and beyond, always ensuring Mums needs are met. Always voicing their concerns if there are health issues. They are quick to resolve any issues we have and communication is good. During the pandemic it must have been an extremely difficult time for the agency but business continued as normal. Thank you to all staff involved in Mums care
13 September 2021
Northampton Nursing & Carers Agency has been caring for my husband for 7 years now and we have never regretted it. We have numerous visits each week and sitters for respite, so have a large number of different carers, both male and female. We really value the continuity which has built up in spite of this number of carers, as there is a core group who know us so well, need no guidance from me ever and have built up a close but always professional relationship with us. I often feel they go beyond what they are expected to do and admire their commitment enormously. The coordinators strive to accommodate a flexibility of visit times which allows my husband and me to lead a life which is not constricted by rigid visit rotas. I have recommended NNCA to friends and will continue to do so. Thank you so much to everyone at NNCA.
13 September 2021
We have been using Northampton Nursing & Carers Agency for our son for 6 years now to provide personal care on weekday mornings and escorting him to a day centre 2 days a week. Northampton Nursing & Carers Agency has always been reliable and has stepped in on occasion when we have needed extra assistance in an emergency at very short notice. The carers just slot into our home environment and are a big help to us each morning. Our son enjoys the social interaction with the staff too.
13 September 2021
I have been very pleased with the care given to me by the Northampton Nursing & Carers Agency. The carers are always cheerful, courteous, kind and sympathetic to my needs. I am lucky to be able to have this sort of support at this time.
09 September 2021
The ladies and gents that have been to help my mum over the last week have been great Can't thank them enough for the care they have provided and the help they given Thank you so much for being so caring and gentle with my mum and for helping keep her comfortable at home
09 September 2021
I asked Northampton Nursing & Carers Agency Ltd to provide care for my wife about 6-months ago on her discharge from hospital. It is a decision I have not regretted. All our carers are female, and we have met some splendid people. They are well trained, efficient, cheerful and pleasant. I have recently recommended them to two people who asked me whether I knew of any good carers.
09 September 2021
The carer is prompt, efficient, thoughtful and very good in her duties, ensuring that personal care is up to a high standard, making life very pleasant for the writer. Timekeeping is excellent, hygiene very good, and ensures morning medication is taken. Very good at ensuring walker is available incorrect position.