Submit a Review for Hales Home Care (Swaffham)
29a Turbine Way, Swaffham, PE37 7XD
View Full Details of Hales Home Care (Swaffham)Latest Reviews for Hales Home Care (Swaffham)
29 October 2024
Very friendly and helpful, I'm treated well. Always on time. Could not ask to be looked after better.
28 October 2024
The care provided is amazing they treat my dignity with respect and are very caring. It's nice to see them and have a chat and plenty of time for you. All the carers are lovely and they give amazing care. The best carers, I would mention their names if I could! excellent service, very professional.
07 October 2024
Very pleased and happy with the service I receive. All staff are very good and nice and caring.
25 September 2024
Hales Care team are amazing. They are all so supportive and kind when caring for my mum. They are all very patient and attentive. She looks forward to their visits. They truly go above and beyond. Thank you.
06 September 2024
Excellent service and personal-centred care, updated thoroughly with any concerns. Carers are very supportive of my dad as well, even though Mum is the service user. Have complete trust in each and every member of staff. Would highly recommend.
03 October 2023
Our experience of care and support for my mother is nothing but positive. She is 103 years old which poses extra difficulties for family and carers. I was for some time Mum's main carer, sharing duties with other family members. Inevitably it became quite difficult and could no longer cover all her needs. So with the aid of the local council services, we worked a care plan with Hales Home Care to help. The formulated plan for three visits a day works well alongside my two to three visits each week, a three-hour round trip, and I still visit her to do the gardening and washing in with the carers visits works well all around. The carers are great at covering all Mum's needs. Not always easy as people will know as Mum gets a bit agitated nowadays but carers are marvelous, very professional, kind, helpful, sometimes going above and beyond with having a bit of a chat too. A huge help! Thanks to all.
04 September 2023
Friendly and competent support, daily care. A great asset and gives confidence in our daily lives that we are not alone.
30 August 2023
The carers are very friendly and treat my mother with care and dignity. In for a laugh and I know they care about my mum and her needs, it makes me trust them.
30 August 2023
Very satisfactory.
16 August 2023
I have been happy with the visits my grandmother receives, the girls are always professional and pleasant with her despite some challenging behaviour in the past. You feel like you can work with them whilst we and my grandmother navigate her worsening memory and make sure she is safe. Thank you.
31 July 2023
My dad has been using the service for several months now 3 times a day, I can say that the service is second to none everyone that cares for dad is very good at their job they really care for my dad not just in a practical sense. The staff are not just doing a job they actually care about the person and go above and beyond our expectations. The staff in particular 1 we have regular updates from on how dad’s doing. I would recommend them to anyone needing the service.
Latest Reviews for Hales Home Care (Swaffham)
29 October 2024
Very friendly and helpful, I'm treated well. Always on time. Could not ask to be looked after better.
28 October 2024
The care provided is amazing they treat my dignity with respect and are very caring. It's nice to see them and have a chat and plenty of time for you. All the carers are lovely and they give amazing care. The best carers, I would mention their names if I could! excellent service, very professional.
07 October 2024
Very pleased and happy with the service I receive. All staff are very good and nice and caring.
25 September 2024
Hales Care team are amazing. They are all so supportive and kind when caring for my mum. They are all very patient and attentive. She looks forward to their visits. They truly go above and beyond. Thank you.
06 September 2024
Excellent service and personal-centred care, updated thoroughly with any concerns. Carers are very supportive of my dad as well, even though Mum is the service user. Have complete trust in each and every member of staff. Would highly recommend.
03 October 2023
Our experience of care and support for my mother is nothing but positive. She is 103 years old which poses extra difficulties for family and carers. I was for some time Mum's main carer, sharing duties with other family members. Inevitably it became quite difficult and could no longer cover all her needs. So with the aid of the local council services, we worked a care plan with Hales Home Care to help. The formulated plan for three visits a day works well alongside my two to three visits each week, a three-hour round trip, and I still visit her to do the gardening and washing in with the carers visits works well all around. The carers are great at covering all Mum's needs. Not always easy as people will know as Mum gets a bit agitated nowadays but carers are marvelous, very professional, kind, helpful, sometimes going above and beyond with having a bit of a chat too. A huge help! Thanks to all.
04 September 2023
Friendly and competent support, daily care. A great asset and gives confidence in our daily lives that we are not alone.
30 August 2023
The carers are very friendly and treat my mother with care and dignity. In for a laugh and I know they care about my mum and her needs, it makes me trust them.
30 August 2023
Very satisfactory.
16 August 2023
I have been happy with the visits my grandmother receives, the girls are always professional and pleasant with her despite some challenging behaviour in the past. You feel like you can work with them whilst we and my grandmother navigate her worsening memory and make sure she is safe. Thank you.
31 July 2023
My dad has been using the service for several months now 3 times a day, I can say that the service is second to none everyone that cares for dad is very good at their job they really care for my dad not just in a practical sense. The staff are not just doing a job they actually care about the person and go above and beyond our expectations. The staff in particular 1 we have regular updates from on how dad’s doing. I would recommend them to anyone needing the service.