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Ground Floor Office, 1 Connections House, Station Road, Biggleswade, SG18 8AL
View Full Details of Sagecare (Biggleswade)Latest Reviews for Sagecare (Biggleswade)
18 December 2020
Sagecare agency has been nothing but trouble from the start of my care. I didn’t receive any care for up to three weeks at one point and I ended up having a fall in the shower, I am wheelchair-bound. I ended up with a plaster cast on my leg, fractured a bone in my foot and a small rupture on my tendon. They didn’t give my key code to access the key to enter my home. Carers hammering at my door between 7-11 am in the morning. Also, they never told any of the care staff any of my medical problems. I asked the last lady who came if she knew what to do if I was having one of my bad fits, she told me that she would have no idea, she had only been working for them for three weeks. I was not feeling confident with the care or most of the carers they sent, they never informed their team to any of the medical problems or conditions I had. I did not feel safe. This agency should be reviewed, looked into, the people who ran the office do not inform the care staff with information that could save a life!
Latest Reviews for Sagecare (Biggleswade)
18 December 2020
Sagecare agency has been nothing but trouble from the start of my care. I didn’t receive any care for up to three weeks at one point and I ended up having a fall in the shower, I am wheelchair-bound. I ended up with a plaster cast on my leg, fractured a bone in my foot and a small rupture on my tendon. They didn’t give my key code to access the key to enter my home. Carers hammering at my door between 7-11 am in the morning. Also, they never told any of the care staff any of my medical problems. I asked the last lady who came if she knew what to do if I was having one of my bad fits, she told me that she would have no idea, she had only been working for them for three weeks. I was not feeling confident with the care or most of the carers they sent, they never informed their team to any of the medical problems or conditions I had. I did not feel safe. This agency should be reviewed, looked into, the people who ran the office do not inform the care staff with information that could save a life!