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Office 4, Ashgrove House, Monument Park, Chalgrove, Oxford, OX44 7RW
View Full Details of 1 to 1 CareLatest Reviews for 1 to 1 Care
04 February 2025
I highly recommend 1 to 1 care. They have been looking after mum for the last year. The staff are friendly, reliable and supportive to family as well as the person receiving care. They were adaptable to unexpected events and above all have a great relationship with mum. Initially mum was having 2 visits a day and this increased to 4 over time and the agency was quick to respond to changing needs. We have had a great experience.
04 December 2024
When I found myself in the unfortunate position of being housebound after hospital discharge, free care had finished and I have been looked after by 1 to 1 Care now for over 3 months and I am convinced I couldn't have made a better choice. From a well run business, to an exceptional team of carers who are faultless in the way they look after you, not only normal duties, some not too nice tasks, go that extra mile if needed, and indeed seem more like friends than carers. Highly recommended.
23 July 2024
My husband was initially most reluctant to accept any outside care, following an acute spell in hospital it was with the sensitive intervention from the manager and her deputy who met both of us before discharge to talk through and assess his needs so that both of us we were able to accept and arrange immediate 1 to 1 carer services. Since then we can say we have received happy, skilled sensitive care and friendly support from each member of the 1 to 1 Team. We enjoy their daily visits and in particular, my husband enjoys the banter between himself and each carer as each carries out his very personal care service needs. The 1 to 1 Care team from office to home are very much a part of our lives and we cannot thank them enough for what they do. This small local team is highly recommended.
26 March 2024
All the carers are very caring, gentle, and very thoughtful. They are willing to go the extra mile if needed, recommend all the staff.
21 March 2024
My mum has had multiple health problems over the past year, and the 1 to 1 team have been very caring and supportive through the whole process. As well as providing care for Mum, the staff are always supportive and considerate towards visiting family. At a time when one hears so many alarming stories about treatment of our elders, we can rest in total confidence that Mum is getting the best possible care.
21 March 2024
My wife, who has secondary progressive MS and who is unable to stand or walk has been a client of 1 to 1 Care since October 2016. During that time she has enjoyed exemplary care from a small, caring, friendly, cheerful, practical and kindly team of carers who have become her friends and an important part of her life. Of the core team of 5 carers who support her the majority have been helping her since 2016 and provide fabulous continuity of care. As her other principal carer I too appreciate and value the care that we receive, enjoy and value. The managers run a brilliant team and provide an efficient and compassionate service to those in need of excellent domiciliary care.
07 March 2024
I would like to express my sincere gratitude and appreciation for the excellent care received from 1 to 1 Care for my mum. Mum was a very independent, difficult character and was very anti accepting care at home. But the professionalism, empathy, kindness and understanding shown by all of the carers soon changed Mum's attitude to care, she would look forward to their visits, and was always telling me how lovely they were. The standard of care is excellent, they are all always happy and smiling, which would make Mum smile too. The professionalism starts at the top with the management team who helped us as a family so much, they all go above and beyond to ensure the absolute best care is given with a personal touch. Sadly, we recently lost Mum, but her final months were the best they could be with the help, care and love of 1 to 1 Care, I thank you all from the bottom of my heart, you truly are the best and I highly recommend you.
15 December 2023
My Dad is so happy with his carers who help him every day. They are all so kind, caring and helpful. They make sure he's happy and settled before they leave, which gives us such peace of mind. We would thoroughly recommend this Company to everyone. Thank you so much.
05 December 2023
I am so very pleased that we found 1 to 1 Care. They had to deal with an angry, awkward and stubborn man, but they did what was needed when my husband was ready, and they did it with a smile. When he needed extra care, they were able to provide it almost instantly. The whole crew do their jobs efficiently. They also helped me with certain tasks as I was ill for a couple of months. I can honestly say they are the best care company, and I absolutely recommend them to anyone who needs a proper, professional, friendly caregiver. I thank them so much because I don’t know how I could have coped without them.
08 September 2023
When 1 to 1 Care were contacted, the severity of my husband's illness was not fully understood or diagnosed. It became necessary to escalate and adjust the care package and the staff were able to rapidly and flexibly increase the level of support as needed. The entire family was also supported throughout by their kindness and professionalism and we will always be extremely grateful for the help given to my husband and us all at a time when it was desperately needed.
25 April 2023
Care given is to a very high standard, always considering my mother's dignity at all times.
06 April 2023
All the carers I have are extremely good and go out of the way to help you. I am so grateful.
13 May 2022
The 1 to 1 Care team have provided care for my father for a number of years now. The carers are considerate, careful and fun. My dad is pleased to see them and the quality of the sympathetic care, is what really stands out to me. This comes from the top, the managers have a wonderful team. They couldn't do it without the staff, but the staff wouldn't be what they are without the leaders. I wanted to emphasize what a difference the leadership makes to the end results provided to the service user. They set excellent standards and the staff deliver them. What more is there to ask for? Dad is going into a care home now, but I must recommend them to you and say thank you! Bravo.
05 April 2022
Having used 1 to 1 Care for the care of my dad for nearly one and a half years now, I can wholeheartedly say that as an agency, both the management and carers truly are 100% committed to providing high-quality in-home care, delivered always with so much kindness and understanding. The carers always go the extra mile, are flexible and are nearly always able to accommodate any last minute requests we may have (which makes life easier for the whole family). Importantly they are also quick to notice any changes to my dad’s health situation and make informed, thoughtful, professional suggestions. The range of personalities is also great, all are respectful and all are a pleasure to have in our home. I would strongly recommend 1 to 1 Care, to anyone considering home care for a loved one.
29 March 2022
The service provided by 1 to 1 care on many occasions, goes beyond what I would expect of them. For example, when an elderly relative has fallen over and is waiting for the ambulance, the 1 to 1 care will stay longer than I would expect, which can make a big difference when things get difficult. Elderly people also need to trust the people that are looking after them, which makes a big difference.
26 November 2020
I love all the carers, they are so kind and caring to me. They help me with all the problems I have and cheer me up. I'm very grateful.
19 February 2020
We started using 1 to 1 Care to visit my mother once a day whilst my father was in hospital in late 2018. When he returned we needed a care package and we continued with 1 to 1 to visit once a day. All the carers are very friendly, helpful and trustworthy. We continue to use them now and thoroughly recommend the management who have been very helpful when we have had particular care issues that needed resolving.
19 September 2019
I decided to use 1 to 1 Care because they had done such a good job with my mother and mother-in-law. I needed someone to assist him getting up, dressed and taking his medication as I have to go to work at 0600. He enjoys his visits and chats and it provides him with contact while I am at work. They are always cheerful and helpful and get in touch if there are any problems, I can trust he will be fine until I get home.
09 September 2019
As a family, we could not have asked to have found a better care agency. The quality of care provided is second to none. Every single member of staff is so kind, caring and goes above and beyond. They have provided us with so much support over the last few years and become an extension to the family. We would highly recommend them.
01 May 2019
Very personable, patient and caring with my father who had dementia and they were also very understanding with my mother who struggled to accept the change in her husband. My mother was very apprehensive about having a carer that she didn’t know within her home but this was absolutely fine, not a single issue. The administration staff within their office were fantastic with keeping us up to date with my father's care when he was in hospital and any changes of medication. The whole team at 1 to 1 care are fantastic and really took the pressure off us as a family. We will definitely be giving them a call if we need them in the future.
Latest Reviews for 1 to 1 Care
04 February 2025
I highly recommend 1 to 1 care. They have been looking after mum for the last year. The staff are friendly, reliable and supportive to family as well as the person receiving care. They were adaptable to unexpected events and above all have a great relationship with mum. Initially mum was having 2 visits a day and this increased to 4 over time and the agency was quick to respond to changing needs. We have had a great experience.
04 December 2024
When I found myself in the unfortunate position of being housebound after hospital discharge, free care had finished and I have been looked after by 1 to 1 Care now for over 3 months and I am convinced I couldn't have made a better choice. From a well run business, to an exceptional team of carers who are faultless in the way they look after you, not only normal duties, some not too nice tasks, go that extra mile if needed, and indeed seem more like friends than carers. Highly recommended.
23 July 2024
My husband was initially most reluctant to accept any outside care, following an acute spell in hospital it was with the sensitive intervention from the manager and her deputy who met both of us before discharge to talk through and assess his needs so that both of us we were able to accept and arrange immediate 1 to 1 carer services. Since then we can say we have received happy, skilled sensitive care and friendly support from each member of the 1 to 1 Team. We enjoy their daily visits and in particular, my husband enjoys the banter between himself and each carer as each carries out his very personal care service needs. The 1 to 1 Care team from office to home are very much a part of our lives and we cannot thank them enough for what they do. This small local team is highly recommended.
26 March 2024
All the carers are very caring, gentle, and very thoughtful. They are willing to go the extra mile if needed, recommend all the staff.
21 March 2024
My mum has had multiple health problems over the past year, and the 1 to 1 team have been very caring and supportive through the whole process. As well as providing care for Mum, the staff are always supportive and considerate towards visiting family. At a time when one hears so many alarming stories about treatment of our elders, we can rest in total confidence that Mum is getting the best possible care.
21 March 2024
My wife, who has secondary progressive MS and who is unable to stand or walk has been a client of 1 to 1 Care since October 2016. During that time she has enjoyed exemplary care from a small, caring, friendly, cheerful, practical and kindly team of carers who have become her friends and an important part of her life. Of the core team of 5 carers who support her the majority have been helping her since 2016 and provide fabulous continuity of care. As her other principal carer I too appreciate and value the care that we receive, enjoy and value. The managers run a brilliant team and provide an efficient and compassionate service to those in need of excellent domiciliary care.
07 March 2024
I would like to express my sincere gratitude and appreciation for the excellent care received from 1 to 1 Care for my mum. Mum was a very independent, difficult character and was very anti accepting care at home. But the professionalism, empathy, kindness and understanding shown by all of the carers soon changed Mum's attitude to care, she would look forward to their visits, and was always telling me how lovely they were. The standard of care is excellent, they are all always happy and smiling, which would make Mum smile too. The professionalism starts at the top with the management team who helped us as a family so much, they all go above and beyond to ensure the absolute best care is given with a personal touch. Sadly, we recently lost Mum, but her final months were the best they could be with the help, care and love of 1 to 1 Care, I thank you all from the bottom of my heart, you truly are the best and I highly recommend you.
15 December 2023
My Dad is so happy with his carers who help him every day. They are all so kind, caring and helpful. They make sure he's happy and settled before they leave, which gives us such peace of mind. We would thoroughly recommend this Company to everyone. Thank you so much.
05 December 2023
I am so very pleased that we found 1 to 1 Care. They had to deal with an angry, awkward and stubborn man, but they did what was needed when my husband was ready, and they did it with a smile. When he needed extra care, they were able to provide it almost instantly. The whole crew do their jobs efficiently. They also helped me with certain tasks as I was ill for a couple of months. I can honestly say they are the best care company, and I absolutely recommend them to anyone who needs a proper, professional, friendly caregiver. I thank them so much because I don’t know how I could have coped without them.
08 September 2023
When 1 to 1 Care were contacted, the severity of my husband's illness was not fully understood or diagnosed. It became necessary to escalate and adjust the care package and the staff were able to rapidly and flexibly increase the level of support as needed. The entire family was also supported throughout by their kindness and professionalism and we will always be extremely grateful for the help given to my husband and us all at a time when it was desperately needed.
25 April 2023
Care given is to a very high standard, always considering my mother's dignity at all times.
06 April 2023
All the carers I have are extremely good and go out of the way to help you. I am so grateful.
13 May 2022
The 1 to 1 Care team have provided care for my father for a number of years now. The carers are considerate, careful and fun. My dad is pleased to see them and the quality of the sympathetic care, is what really stands out to me. This comes from the top, the managers have a wonderful team. They couldn't do it without the staff, but the staff wouldn't be what they are without the leaders. I wanted to emphasize what a difference the leadership makes to the end results provided to the service user. They set excellent standards and the staff deliver them. What more is there to ask for? Dad is going into a care home now, but I must recommend them to you and say thank you! Bravo.
05 April 2022
Having used 1 to 1 Care for the care of my dad for nearly one and a half years now, I can wholeheartedly say that as an agency, both the management and carers truly are 100% committed to providing high-quality in-home care, delivered always with so much kindness and understanding. The carers always go the extra mile, are flexible and are nearly always able to accommodate any last minute requests we may have (which makes life easier for the whole family). Importantly they are also quick to notice any changes to my dad’s health situation and make informed, thoughtful, professional suggestions. The range of personalities is also great, all are respectful and all are a pleasure to have in our home. I would strongly recommend 1 to 1 Care, to anyone considering home care for a loved one.
29 March 2022
The service provided by 1 to 1 care on many occasions, goes beyond what I would expect of them. For example, when an elderly relative has fallen over and is waiting for the ambulance, the 1 to 1 care will stay longer than I would expect, which can make a big difference when things get difficult. Elderly people also need to trust the people that are looking after them, which makes a big difference.
26 November 2020
I love all the carers, they are so kind and caring to me. They help me with all the problems I have and cheer me up. I'm very grateful.
19 February 2020
We started using 1 to 1 Care to visit my mother once a day whilst my father was in hospital in late 2018. When he returned we needed a care package and we continued with 1 to 1 to visit once a day. All the carers are very friendly, helpful and trustworthy. We continue to use them now and thoroughly recommend the management who have been very helpful when we have had particular care issues that needed resolving.
19 September 2019
I decided to use 1 to 1 Care because they had done such a good job with my mother and mother-in-law. I needed someone to assist him getting up, dressed and taking his medication as I have to go to work at 0600. He enjoys his visits and chats and it provides him with contact while I am at work. They are always cheerful and helpful and get in touch if there are any problems, I can trust he will be fine until I get home.
09 September 2019
As a family, we could not have asked to have found a better care agency. The quality of care provided is second to none. Every single member of staff is so kind, caring and goes above and beyond. They have provided us with so much support over the last few years and become an extension to the family. We would highly recommend them.
01 May 2019
Very personable, patient and caring with my father who had dementia and they were also very understanding with my mother who struggled to accept the change in her husband. My mother was very apprehensive about having a carer that she didn’t know within her home but this was absolutely fine, not a single issue. The administration staff within their office were fantastic with keeping us up to date with my father's care when he was in hospital and any changes of medication. The whole team at 1 to 1 care are fantastic and really took the pressure off us as a family. We will definitely be giving them a call if we need them in the future.