Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Abicare Services Salisbury

stars
stars 17 March 2025
I am very lucky with my carers as they take very good care of me. They take the time to talk with me and therefore the standard of care is high and individualised. The three carers I have are all following my care plan happily. They are also happy to help with other things not on my care plan or just go that extra mile to help. The standard of care which I have is very high and I have no complaints or concerns.
Review from J M (Client / Service User)
stars
stars 03 March 2025
Management and cleaning staff are excellent.
Review from B H (Client / Service User)
stars
stars 21 January 2025
My use of Abicare Services Salisbury has been very good and reliable. Lately, some of the very new girls have not realised they have to stay the full half an hour, sometimes one or two of them will perhaps go in 10 minutes leaving for the next care call to finish the job. They always treat with dignity.
Review from J B (Client / Service User)
stars
stars 18 October 2024
My daughter has been receiving Abicare services for 8/9 years. Previously an excellent service with appreciated companionship and continuity of care. Sadly recently standards have slipped, many new carers, some doing a perfunctory service. Companionship rather lacking. Petit annoyances with house/living - e.g. leaving the freezer door open (defrosting required) flooding the carpet when showering. The wish is for regular people (not so many - 14 at present). Have requested a meeting with the manager to sort it out.
Review from Susan C (Mother of Client/Service User)
stars
stars 18 October 2024
Overall care is very good. The timing of visits is very erratic. Good communication with management but lacking with some of the carers.
Review from Anthony W (Client / Service User)
stars
stars 08 October 2024
I am a tetraplegic and have been using Abicare Services for about 13 years or more. The carers are very helpful and work well with another company as a double-up in the mornings.
Review from Sally M (Client / Service User)