Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Advantage Healthcare South Wales & West

stars
stars 13 June 2016
The two carers provided for the last two years are exactly what we required. They fitted into the family home well but knew boundaries and when to withdraw - not an easy thing to do.
Review from J S (Mother of Client/Service User)
stars
stars 10 May 2016
I approached Interserve Healthcare Cardiff, after a personal recommendation, I wanted a team of males and females to keep my active, and keep her company, but sometimes she is confused, 82 years old and to take her out and about and encourage fitness. We have carers three afternoons a week for four hours, they take her swimming, shopping and off on trips. She enjoys the variety and they seem to enjoy her company. They are always alert me to any problems and feedback to me.
Review from S J (Daughter of Client/Service User)
stars
stars 01 October 2015
I found Interserve online, when looking for carers for my brother who is disabled. We needed carers on the weekend to help my brother socialise so that he can live as normal life as possible. The company have been a fantastic help for our family, offering great services and very kind staff. My brother has got on with every carer he has had and enjoys having your services.
Review from Beverly J (Sister of Client/Service User)