Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Agincare Woking (Home Care & Live-in Care)

stars
stars 04 July 2024
The carers that come are mostly always kind and caring but a few I feel go out of their way to make her feel good just doing that little bit more to put her at ease and make sure she's got everything she needs these are four members of staff in particular they really do treat her with so much love and care.
Review from Tracy C (Friend of Client/Service User)
stars
stars 22 February 2024
I have continued to receive excellent care and support from Agincare Woking (Home Care & Live-in Care). My two main carers have taken the time to get to know me and my needs, gain my trust and confidence and treat me with dignity and respect. That care, support and friendship have had a positive impact on my well-being.
Review from Jane S (Client / Service User)
stars
stars 29 November 2023
Staff are always nice and cheerful, friendly and happy to oblige. We sometimes have a laugh and a joke which is always welcome. Those who have a chat before they go about their business are the ones I really appreciate.
Review from J G (Client / Service User)
stars
stars 29 November 2023
All the carers are really helpful and attentive, doing little extra jobs like postage, shopping etc, I look forward to seeing each one arrive and have good chats with them all. I wouldn't be able to still be at home without their care and attention.
Review from P H (Client / Service User)
stars
stars 23 November 2023
Agincare has continued to give my father a very high standard of care. They have been very understanding and positive to him during a challenging period. He has recently had an operation and his recovery has been greatly enhanced by the caring and skilled regular staff that we are very happy with.
Review from Nick G (Son of Client/Service User)