Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Agincare Brighton (Home Care & Live-in Care)

stars
stars 21 June 2024
All the carers that Agincare have provided for my mother who has dementia have been lovely. If ever there is a problem, the manager listens and puts things right immediately. I can recommend Agincare for both domestic and live-in carers.
Review from L M (Daughter of Client/Service User)
stars
stars 12 January 2024
I have been with Agincare for many years. I have such excellent care, my carers are punctual and friendly and I feel so safe when I’m with them. I have multiple sclerosis and I cannot do very much for myself. I need a hoist to get into a wheelchair or a chair, so I’m hoisted very safely by my carers. I have a good quality of life. Thanks to good care, without my carers I don’t know how I would be. A service user like myself should have total trust in their carers, fortunately, for me, I have total confidence and trust in my carers. I have given them five stars, I wish I could give them six!
Review from Anna C (Client / Service User)
stars
stars 26 September 2023
Very reliable and excellent service. Very professional, friendly staff. Without them, I would suffer to wash or shower myself and cook and clean my flat as I am unable to do it myself. When calling the office they are very helpful. I would well recommend Agincare to everyone.
Review from Caroline S (Client / Service User)