Submit a Review for Agincare Dorchester (Home Care & Live-in Care)
24 Cornwall Road, Dorchester, DT1 1RX
View Full Details of Agincare Dorchester (Home Care & Live-in Care)Latest Reviews for Agincare Dorchester (Home Care & Live-in Care)
25 April 2025
We could not praise Agincare enough for the care and compassion shown to my mother as her health and mobility decreased very rapidly. Mum really liked all the carers who visited her. Although she was a little unsure of the male carers to begin with, she grew in confidence and soon looked forward to every single one of them visiting. I think this was because of their professional and caring approach - they just put her at ease even for the most personal care. The care co-ordination staff in the office were excellent, right from the very first assessment meeting. They were totally flexible about the number and type of visits as Mum was admitted to hospital and then discharge was planned on more than one occasion. They were exceptionally reassuring to the family during the whole time they supported us. All staff should be congratulated on their professional, caring and flexible approach. I would not hesitate to recommend their services.
26 March 2025
I have found that all carers have been most helpful and courteous. However - regarding timings - not helpful. Is it possible for me to have earlier calls in the morning? This is most important to me.
20 March 2025
Im finding the carers very helpful and the service of Agincare very good.
05 February 2025
All carers are very willing and able to help my husband, so we are happy to continue with them.
05 February 2025
Each carer has been very helpful, all in different ways. Reassuring that someone is coming in each morning. If I need help again, I would like to use the service again.
07 January 2025
There were a lot of different carers so little continuity. Of the 7 we saw, at least one had no experience of hoisting a disabled client so we had to teach them. The others were lovely. Our main issue was the confusion over the length of time care was required (2 weeks not 6 weeks) It took a long time to clear up and cost us more.
27 November 2024
All very good. Pleased with everything.
30 September 2024
Very happy with help and chatting with me.
23 September 2024
Generally, the service has been reasonably good. The standard of the carers has varied from being very good to in some cases quite poor. All carers have shown due respect to the client.
04 September 2024
Happy with the care.
28 August 2024
The service I receive is good.
23 August 2024
All the carers that come to me are very caring and helpful. I enjoy their company and friendly chats.
21 August 2024
I have been with the company (Agincare) for over 5 years and have no complaints so that speaks for itself. I am more than happy.
21 August 2024
Excellent in all care, very reliable, and friendly.
21 August 2024
We have found our arrangement with Agincare to be considerate and caring. The management has always been willing to listen to our thoughts, feelings, and needs and has made adjustments whenever they can, to adjust to changes in our routine or requirements. The carers have always shown genuine care and friendship with my husband, and their visits make him smile and brighten his day. They have been patient, good-humoured, and kind, even when dealing with the less pleasant aspects of care. Many thanks.
02 August 2024
They are very helpful they wash me very well very polite and give me a laugh.
02 August 2024
Excellent service. Lovely people. Would recommend.
02 August 2024
All good, no complaints.
02 August 2024
No complaints. Happy with carers.
02 August 2024
Excellent service throughout. Staff and carers always competent polite and caring.
Latest Reviews for Agincare Dorchester (Home Care & Live-in Care)
25 April 2025
We could not praise Agincare enough for the care and compassion shown to my mother as her health and mobility decreased very rapidly. Mum really liked all the carers who visited her. Although she was a little unsure of the male carers to begin with, she grew in confidence and soon looked forward to every single one of them visiting. I think this was because of their professional and caring approach - they just put her at ease even for the most personal care. The care co-ordination staff in the office were excellent, right from the very first assessment meeting. They were totally flexible about the number and type of visits as Mum was admitted to hospital and then discharge was planned on more than one occasion. They were exceptionally reassuring to the family during the whole time they supported us. All staff should be congratulated on their professional, caring and flexible approach. I would not hesitate to recommend their services.
26 March 2025
I have found that all carers have been most helpful and courteous. However - regarding timings - not helpful. Is it possible for me to have earlier calls in the morning? This is most important to me.
20 March 2025
Im finding the carers very helpful and the service of Agincare very good.
05 February 2025
All carers are very willing and able to help my husband, so we are happy to continue with them.
05 February 2025
Each carer has been very helpful, all in different ways. Reassuring that someone is coming in each morning. If I need help again, I would like to use the service again.
07 January 2025
There were a lot of different carers so little continuity. Of the 7 we saw, at least one had no experience of hoisting a disabled client so we had to teach them. The others were lovely. Our main issue was the confusion over the length of time care was required (2 weeks not 6 weeks) It took a long time to clear up and cost us more.
27 November 2024
All very good. Pleased with everything.
30 September 2024
Very happy with help and chatting with me.
23 September 2024
Generally, the service has been reasonably good. The standard of the carers has varied from being very good to in some cases quite poor. All carers have shown due respect to the client.
04 September 2024
Happy with the care.
28 August 2024
The service I receive is good.
23 August 2024
All the carers that come to me are very caring and helpful. I enjoy their company and friendly chats.
21 August 2024
I have been with the company (Agincare) for over 5 years and have no complaints so that speaks for itself. I am more than happy.
21 August 2024
Excellent in all care, very reliable, and friendly.
21 August 2024
We have found our arrangement with Agincare to be considerate and caring. The management has always been willing to listen to our thoughts, feelings, and needs and has made adjustments whenever they can, to adjust to changes in our routine or requirements. The carers have always shown genuine care and friendship with my husband, and their visits make him smile and brighten his day. They have been patient, good-humoured, and kind, even when dealing with the less pleasant aspects of care. Many thanks.
02 August 2024
They are very helpful they wash me very well very polite and give me a laugh.
02 August 2024
Excellent service. Lovely people. Would recommend.
02 August 2024
All good, no complaints.
02 August 2024
No complaints. Happy with carers.
02 August 2024
Excellent service throughout. Staff and carers always competent polite and caring.