Submit a Review for AMG Nursing & Care Services - Stone
Rugby House, Brooms Road, Stone Business Park, Stone, ST15 0SH
View Full Details of AMG Nursing & Care Services - StoneLatest Reviews for AMG Nursing & Care Services - Stone
20 March 2025
My Grandad would like to thank all of his care team who do a fantastic job, every single day. Without their support and encouragement, his recovery from hospital would not have been anywhere near as successful. The office staff are very efficient and excellent at choosing the right team
11 November 2024
Thank you to all the ladies who've looked after our mum, very caring and great support to us as a family. Attended to all her needs and more giving her the confidence to get back to a bit more of being herself. Cannot fault at all knowing that she's had the best care.
11 October 2024
All staff are exceptional, kind and caring and always concerned for my husband's welfare. They are prompt to arrive and always bright and cheerful. They do their best to entertain and amuse him or play some music or read to him.
30 September 2024
A fantastic bunch of people, professional, thoughtful, and caring, each and every one of the staff who cared for my mum's every need, and treated her with the utmost respect. So from me her daughter, Thank you.
03 September 2024
AMG looked after my husband who had complex needs 24/7 for several weeks in our home. They were professional at all times and the staff was well-trained, considerate, and respectful. I couldn't have wished for more under very stressful circumstances. I was pleasantly surprised at the charges which were considerably less than I had been quoted by other agencies in the area. Altogether a very positive experience.
01 August 2023
We have been very lucky over the past few years that the care worker who now works with my brother is absolutely brilliant. He always gives 100% and more, and keeps me informed as to any issue, both good and concerning, so these can be praised or dealt with, as needed. My brother is quite demanding at times in his reluctance to follow agreed actions is a nightmare, but his carer keeps trying to help him move forward and not deteriorate further. I feel very lucky to have our current carer; it makes a tremendous difference!
01 August 2023
When starting with AMG, the care was outstanding, and all calls were covered by regular staff. In the last few months, the care has not been as consistent. I appreciate that all care companies are struggling to recruit staff, but obviously, this is no help to me. I only have a couple of regular staff who do more than a couple of shifts. I have had an increase in hours which they struggle to cover at a weekend. They have offered unfamiliar staff, but this is not of any use as it is supposed to be to give myself and my husband a break. Due to the complex needs of our child, the staff need to know them very well before being able to take a step back. Some staff who have been have not had shadow shifts or enough shadow shifts to be shown everything required. This leaves me and the staff member uneasy. Hopefully, things will get back to how they used to be at some point soon.
01 August 2023
Our two carers are excellent carers and very client-focused. They work very hard to engage and motivate my wife. This should be formally acknowledged by the management team. I have never met the manager.
23 July 2023
AMG services have met every need and beyond. All staff are excellent in their care/support, and management will deal with any issues that are presented straight away.
13 July 2023
I am happy with the care we get and happy with all staff that look after my husband and all the staff in the office are helpful and caring.
11 July 2023
AMG first got involved with my daughter's care a few years ago. They came to do an assessment of her complex health needs and made sure they covered everything in great detail. They sent a lovely nurse to do a meet and greet, she then became our regular nurse. Everything ran so smoothly, she had so much knowledge with a beautiful bedside manner. The girls who work in the office are so lovely and helpful too. Nothing is ever too much trouble. Always just a phone call away. AMG provide a brilliant service.
07 July 2023
As a parent, I am at present very satisfied with all aspects of my son's care. He now has a full team of carers who are committed, efficient and friendly. The office staff are also very friendly and efficient in sorting his rotas.
07 July 2023
Have had AMG for eleven years, have been a few issues over the years but since the new management and office staff I can say they have done and amazing put the client's needs first, would and do recommend the company.
20 June 2023
I find AMG very understanding and helpful and couldn't do without them. After having other care agencies in the past, I find AMG the best.
Latest Reviews for AMG Nursing & Care Services - Stone
20 March 2025
My Grandad would like to thank all of his care team who do a fantastic job, every single day. Without their support and encouragement, his recovery from hospital would not have been anywhere near as successful. The office staff are very efficient and excellent at choosing the right team
11 November 2024
Thank you to all the ladies who've looked after our mum, very caring and great support to us as a family. Attended to all her needs and more giving her the confidence to get back to a bit more of being herself. Cannot fault at all knowing that she's had the best care.
11 October 2024
All staff are exceptional, kind and caring and always concerned for my husband's welfare. They are prompt to arrive and always bright and cheerful. They do their best to entertain and amuse him or play some music or read to him.
30 September 2024
A fantastic bunch of people, professional, thoughtful, and caring, each and every one of the staff who cared for my mum's every need, and treated her with the utmost respect. So from me her daughter, Thank you.
03 September 2024
AMG looked after my husband who had complex needs 24/7 for several weeks in our home. They were professional at all times and the staff was well-trained, considerate, and respectful. I couldn't have wished for more under very stressful circumstances. I was pleasantly surprised at the charges which were considerably less than I had been quoted by other agencies in the area. Altogether a very positive experience.
01 August 2023
We have been very lucky over the past few years that the care worker who now works with my brother is absolutely brilliant. He always gives 100% and more, and keeps me informed as to any issue, both good and concerning, so these can be praised or dealt with, as needed. My brother is quite demanding at times in his reluctance to follow agreed actions is a nightmare, but his carer keeps trying to help him move forward and not deteriorate further. I feel very lucky to have our current carer; it makes a tremendous difference!
01 August 2023
When starting with AMG, the care was outstanding, and all calls were covered by regular staff. In the last few months, the care has not been as consistent. I appreciate that all care companies are struggling to recruit staff, but obviously, this is no help to me. I only have a couple of regular staff who do more than a couple of shifts. I have had an increase in hours which they struggle to cover at a weekend. They have offered unfamiliar staff, but this is not of any use as it is supposed to be to give myself and my husband a break. Due to the complex needs of our child, the staff need to know them very well before being able to take a step back. Some staff who have been have not had shadow shifts or enough shadow shifts to be shown everything required. This leaves me and the staff member uneasy. Hopefully, things will get back to how they used to be at some point soon.
01 August 2023
Our two carers are excellent carers and very client-focused. They work very hard to engage and motivate my wife. This should be formally acknowledged by the management team. I have never met the manager.
23 July 2023
AMG services have met every need and beyond. All staff are excellent in their care/support, and management will deal with any issues that are presented straight away.
13 July 2023
I am happy with the care we get and happy with all staff that look after my husband and all the staff in the office are helpful and caring.
11 July 2023
AMG first got involved with my daughter's care a few years ago. They came to do an assessment of her complex health needs and made sure they covered everything in great detail. They sent a lovely nurse to do a meet and greet, she then became our regular nurse. Everything ran so smoothly, she had so much knowledge with a beautiful bedside manner. The girls who work in the office are so lovely and helpful too. Nothing is ever too much trouble. Always just a phone call away. AMG provide a brilliant service.
07 July 2023
As a parent, I am at present very satisfied with all aspects of my son's care. He now has a full team of carers who are committed, efficient and friendly. The office staff are also very friendly and efficient in sorting his rotas.
07 July 2023
Have had AMG for eleven years, have been a few issues over the years but since the new management and office staff I can say they have done and amazing put the client's needs first, would and do recommend the company.
20 June 2023
I find AMG very understanding and helpful and couldn't do without them. After having other care agencies in the past, I find AMG the best.