Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Soma Healthcare (East London)

stars
stars 13 March 2023
The care my wife has had and still gets from this agency is brilliant. The workers are kind and stay there full time. Staff go above and beyond for not only her but me as well. The office staff visit us and are lovely. If there is anything that needs attention, they act swiftly and make sure we're both happy. I 100% recommend this agency.
Review from Nathen D (Partner of Client/Service User)
stars
stars 22 June 2022
One carer very nice lady, but like to wash your face with the flannel she has washed other areas with, such as after washing backside! Also likes to wash from a bowl that has had chemicals in from washing a filthy floor and in full view of the neighbours. The weekend carer will make a cup of tea and then go. They were supposed to be with me for half an hour at a time giving me care and I got from 5 - 15 minutes each time.
Review from J H (Client / Service User)