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27 Bourne Street, Kingston upon Hull, Hull, HU2 8AE
View Full Details of Springfield Healthcare (Hull)Latest Reviews for Springfield Healthcare (Hull)
14 February 2025
Springfield Healthcare were placed to care for my aunt via the Council. My aunt was a very private and independent lady, managed her own home, garden, cooked etc. She had dementia, so needed prompts to take medication, which is the reason carers were required. However, in November 2024 the carers left my aunt without medication for a period of 14 days in total, 7 of which the prescription was ready for collection, but no one collected it. This resulted in my aunt becoming extremely confused, this medication should not be stopped abruptly. My aunt was admitted to hospital to be re-stabilised on her medication, after which she was transferred to respite, where she was looked after very well. I submitted a complaint to the Council, and an investigation was carried out. Inevitably the services closed ranks and said there was no case to answer - I disagree. We know the truth and the true facts are that they were negligent. My aunt never recovered from this event.
01 March 2024
Hello, I am a service user of Springfield Healthcare. Thank you all for the help you provided me with today I had a rough night but the new manager especially for the care and understanding of the manager and the other girls and ladies. A Big thank you to the ladies. The point of this is the understanding needs of a client. Well done, thank you again it means a lot to me for the help, although it was tough for me Springfield Healthcare made everything alright in the end.
29 February 2024
I think the carers are veyr polite and caring and do their job well, they look after my needs very well and everything I need doing they do very well, and they're just good at their job and look after me.
29 February 2024
Everything fine. All's well.
14 February 2024
I just want to say thank you very much for all the careers who looked after my husband last year. They were excellent and pleasant and helpful. My husband didn’t want carers but got on really with most of them.
30 August 2023
Professional care company with a strong and effective management team. They have quickly put together a strong team of carers (both live-in, daily, and waking nights) all trained by their competent nurse assessor and in-house trainer to meet the complex needs of my husband (tracheostomy, PEG and catheter) something which our previous care company consistently failed to do. Our team of carers are able, conscious and kind - exactly the right qualities we were looking for - especially as my husband is nonverbal.
Latest Reviews for Springfield Healthcare (Hull)
14 February 2025
Springfield Healthcare were placed to care for my aunt via the Council. My aunt was a very private and independent lady, managed her own home, garden, cooked etc. She had dementia, so needed prompts to take medication, which is the reason carers were required. However, in November 2024 the carers left my aunt without medication for a period of 14 days in total, 7 of which the prescription was ready for collection, but no one collected it. This resulted in my aunt becoming extremely confused, this medication should not be stopped abruptly. My aunt was admitted to hospital to be re-stabilised on her medication, after which she was transferred to respite, where she was looked after very well. I submitted a complaint to the Council, and an investigation was carried out. Inevitably the services closed ranks and said there was no case to answer - I disagree. We know the truth and the true facts are that they were negligent. My aunt never recovered from this event.
01 March 2024
Hello, I am a service user of Springfield Healthcare. Thank you all for the help you provided me with today I had a rough night but the new manager especially for the care and understanding of the manager and the other girls and ladies. A Big thank you to the ladies. The point of this is the understanding needs of a client. Well done, thank you again it means a lot to me for the help, although it was tough for me Springfield Healthcare made everything alright in the end.
29 February 2024
I think the carers are veyr polite and caring and do their job well, they look after my needs very well and everything I need doing they do very well, and they're just good at their job and look after me.
29 February 2024
Everything fine. All's well.
14 February 2024
I just want to say thank you very much for all the careers who looked after my husband last year. They were excellent and pleasant and helpful. My husband didn’t want carers but got on really with most of them.
30 August 2023
Professional care company with a strong and effective management team. They have quickly put together a strong team of carers (both live-in, daily, and waking nights) all trained by their competent nurse assessor and in-house trainer to meet the complex needs of my husband (tracheostomy, PEG and catheter) something which our previous care company consistently failed to do. Our team of carers are able, conscious and kind - exactly the right qualities we were looking for - especially as my husband is nonverbal.