3 The Rock, 1st and 2nd Floor, Bury, BL9 0JP
View Full Details of Bluebird Care Bury & BoltonWe started getting Bluebird carers in a couple of months ago to help mum prepare her lunch, check she's taken her medication, tidy up the kitchen and wash any breakfast pots and have a little chat with her. They have all arrived around the time agreed and not let us down. They use the key safe to let themselves in and so far this is working well for mum. If in the future she needs more help, we won't hesitate to increase the hours with them. Thank you, your service has taken some of the pressure off, knowing you are keeping an eye on her.
Good care agency, management is reliable and helpful. Carers meet my needs and I have built a good relationship with them. Happy with the support.
Care in the morning for my wife is excellent. We have the same lady most mornings. The care in the PM not quite as good as there are lots of different staff.
Very good service. Most carers are very efficient, caring and polite.
We have been very pleased with the service from Bluebird Care Bury. The staff have been punctual and friendly and treat their client with the utmost dignity.
I am very happy with the support I receive. I am always included in the decisions about my care. I am aware of how to make a complaint if I need to.
From start to finish Bluebird has been a very caring and professional service which has catered for all my mother's needs. The carers were fantastic with my mother and were thoughtful and kind as well as reliable. I thoroughly recommend the service.
Since using Bluebird Care as my care provider, I can honestly say that they are brilliant. All the girls are excellent at their job in providing a confident service in making what can be a difficult situation into a pleasant and friendly exchange between client and carer. Nothing is too much, at my morning call they will assist me with a shower, wash and blow dry my hair, dress me and then wash and dry any pots, mop the floors and hoover. They even interact with my pet dog.
I am very satisfied with my carer who is quick and very helpful, extremely professional.
In the space of a few visits by the carer, it has brought an immense improvement to my mother's quality of health. The carer keeps to the brief, walks, exercises, and prompts for medicine. My mother actually looks forward to her visits and she now has a smile on her face, which has not been seen for a long time. The strength in her legs has improved rapidly but still has a long way to go. Thank you, Bluebird and to the carer in particular, for showing diligence, a great attitude and a lovely friendly presence in our home. We are indebted to you.
Service user has developed a good relationship with the carer over the past 6 months and complying with requests for personal hygiene input that was a problem prior to the staff input. Feedback from the carer is very good and there have been occasions she has needed outside agencies to be called.
I am very thankful for the care I receive from the Bluebird Care carers. They arrive with the attitude that they will do all they can to meet my needs. I feel I have a new group of friends calling in, morning and evening! I very much appreciate that they can give me the occasional lift within my time slot which is so helpful. I would definitely recommend the service you offer.
Bluebird Care was able to step in at short notice when we were having a family crisis. The staff were helpful and reassuring and support for our dad started the same week. He has a regular carer who is excellent with him, treats him with dignity and respect. Very happy with the care so far.
Very kind, helpful carers. Very punctual.
Our carer arrives at the agreed time and greets the dogs first. She then clocks on, dons apron and gloves and makes her way down to the bedroom to greet my wife, wishes her good morning and decides on the course of action. Shower or washdown and carry out the task aiding her to change the nappy pants then bringing her up to the living room, sitting her down and then going back to the bedroom to make the bed or change the sheets and pillowcases, bring the dirty linen back up to me for washing. Great!
I am extremely happy with the service. The staff are polite and respectful and always complete all the tasks to the highest standard. They make me feel comfortable and at ease. I never feel rushed when they are here and look forward to my visits each week.
On time. Always spent the full time with me. Did what I asked. A very good service.
Excellent service! The cleaning done is to a high standard. The house looks so much better now. Also, the staff are very pleasant and caring towards my dad. They regularly chat with him, making occasional drinks and more general assistance.
My carer is a really good carer who takes her time helping me and supporting me couldn't ask for anyone any better. I don't like it when you take her off me I'm the client and my wishes should be made so that is the only complaint I have about you.
Reliable and helpful. Has never let me down. So very confident in the care this Provider gives. My care needs will increase as time goes by due to age and health issues. At the moment my needs are for a 15-minute morning Welfare check.
We started getting Bluebird carers in a couple of months ago to help mum prepare her lunch, check she's taken her medication, tidy up the kitchen and wash any breakfast pots and have a little chat with her. They have all arrived around the time agreed and not let us down. They use the key safe to let themselves in and so far this is working well for mum. If in the future she needs more help, we won't hesitate to increase the hours with them. Thank you, your service has taken some of the pressure off, knowing you are keeping an eye on her.
Good care agency, management is reliable and helpful. Carers meet my needs and I have built a good relationship with them. Happy with the support.
Care in the morning for my wife is excellent. We have the same lady most mornings. The care in the PM not quite as good as there are lots of different staff.
Very good service. Most carers are very efficient, caring and polite.
We have been very pleased with the service from Bluebird Care Bury. The staff have been punctual and friendly and treat their client with the utmost dignity.
I am very happy with the support I receive. I am always included in the decisions about my care. I am aware of how to make a complaint if I need to.
From start to finish Bluebird has been a very caring and professional service which has catered for all my mother's needs. The carers were fantastic with my mother and were thoughtful and kind as well as reliable. I thoroughly recommend the service.
Since using Bluebird Care as my care provider, I can honestly say that they are brilliant. All the girls are excellent at their job in providing a confident service in making what can be a difficult situation into a pleasant and friendly exchange between client and carer. Nothing is too much, at my morning call they will assist me with a shower, wash and blow dry my hair, dress me and then wash and dry any pots, mop the floors and hoover. They even interact with my pet dog.
I am very satisfied with my carer who is quick and very helpful, extremely professional.
In the space of a few visits by the carer, it has brought an immense improvement to my mother's quality of health. The carer keeps to the brief, walks, exercises, and prompts for medicine. My mother actually looks forward to her visits and she now has a smile on her face, which has not been seen for a long time. The strength in her legs has improved rapidly but still has a long way to go. Thank you, Bluebird and to the carer in particular, for showing diligence, a great attitude and a lovely friendly presence in our home. We are indebted to you.
Service user has developed a good relationship with the carer over the past 6 months and complying with requests for personal hygiene input that was a problem prior to the staff input. Feedback from the carer is very good and there have been occasions she has needed outside agencies to be called.
I am very thankful for the care I receive from the Bluebird Care carers. They arrive with the attitude that they will do all they can to meet my needs. I feel I have a new group of friends calling in, morning and evening! I very much appreciate that they can give me the occasional lift within my time slot which is so helpful. I would definitely recommend the service you offer.
Bluebird Care was able to step in at short notice when we were having a family crisis. The staff were helpful and reassuring and support for our dad started the same week. He has a regular carer who is excellent with him, treats him with dignity and respect. Very happy with the care so far.
Very kind, helpful carers. Very punctual.
Our carer arrives at the agreed time and greets the dogs first. She then clocks on, dons apron and gloves and makes her way down to the bedroom to greet my wife, wishes her good morning and decides on the course of action. Shower or washdown and carry out the task aiding her to change the nappy pants then bringing her up to the living room, sitting her down and then going back to the bedroom to make the bed or change the sheets and pillowcases, bring the dirty linen back up to me for washing. Great!
I am extremely happy with the service. The staff are polite and respectful and always complete all the tasks to the highest standard. They make me feel comfortable and at ease. I never feel rushed when they are here and look forward to my visits each week.
On time. Always spent the full time with me. Did what I asked. A very good service.
Excellent service! The cleaning done is to a high standard. The house looks so much better now. Also, the staff are very pleasant and caring towards my dad. They regularly chat with him, making occasional drinks and more general assistance.
My carer is a really good carer who takes her time helping me and supporting me couldn't ask for anyone any better. I don't like it when you take her off me I'm the client and my wishes should be made so that is the only complaint I have about you.
Reliable and helpful. Has never let me down. So very confident in the care this Provider gives. My care needs will increase as time goes by due to age and health issues. At the moment my needs are for a 15-minute morning Welfare check.