Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

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Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Bluebird Care Carlisle

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stars 12 February 2025
We can't recommend the Bluebird team highly enough! They are so helpful and approachable and feel more like friends helping us with mum's care. Nothing is too much trouble and It's such a relief knowing they are there 24/7 for any problems that may arise. Thank you Bluebird! We can 100% recommend your services to anyone needing care.
Review from Y H (Daughter of Client/Service User)
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stars 03 October 2024
I am happy with the quality of care I receive and also the quality of your staff.
Review from William R (Client / Service User)
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stars 18 December 2023
The care provided by the Bluebird team is excellent. The staff are very friendly, polite, patient and reassured my mum (aged 101) is in safe hands. The staff are always going above and beyond their remit when attending to Mum's needs. They also spent time chatting with Mum, which is a massive positive for her mental wellbeing.
Review from S H (Daughter of Client/Service User)
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stars 12 December 2023
Bluebird Care have been able to come and care for my husband at a very difficult time. The help of their staff has been invaluable to both of us. Unused to asking for help, we found the transition to accept care made easy. It all worked out extremely easy and well organised.
Review from G H (Wife of Client/Service User)
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stars 25 March 2021
I am 100% happy with the care my Auntie is receiving from all your carers. She is also very happy with her care.
Review from Shannon L (Niece of Client/Service User)
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stars 20 January 2021
I’ve found the staff very helpful and caring during this difficult time. I live 2 hours away which the staff are aware of and keep me in the loop over my mum's care and have supported me to get extra care. The staff are aware of my mother's need and try to facilitate these and have looked at working around during the Covid lockdowns.
Review from Duncan N (Son of Client/Service User)