Submit a Review for Bluebird Care Leeds North
2 Woodside Mews, Clayton Wood Close, West Park, Leeds, LS16 6QE
View Full Details of Bluebird Care Leeds NorthLatest Reviews for Bluebird Care Leeds North
13 January 2025
I have been very satisfied with my care from Bluebird Care Leeds North. My carer is always prompt, even though having to travel by public transport. I can depend on her to provide the care needed for my comfort and safety. She is reliable which is a definite asset.
22 July 2024
The change in timing for visits appears to be working well. The Bluebird now helps Mum with her evening meal. Mum is adjusting to the new arrangements and the meal delivery service. Mum is now having 2 visits a day - one from the meal provider and one from the Bluebird. Mum is getting increasingly forgetful and needs more support with household tasks.
04 July 2024
Very good communication through the online record of visits and phone calls if carers are concerned about anything. All carers are friendly, helpful, and sympathetic. My mother-in-law has visits from many different carers and at different times each day, which may not be convenient or helpful for some people's needs.
04 July 2024
The majority of carers are very kind, and attentive and do the job well. However, I find it frustrating that new carers keep being introduced who don't know my wife, her needs, and where things are kept. It would be better if any new carers shadowed a regular carer before being left on their own.
04 July 2024
I feel that Bluebird Care treat my mum with a high level of care and friendship but also has a laugh with her on their visits. She had gone to bed one night when the carer arrived and when she heard her voice she got out of bed and came downstairs very quickly. This carer also sits with her sometimes watching TV where they critique programmes together which she loves. On the occasions when Mum has not been well, they always do a sterling job of cleaning up after her. Mum has short-term memory issues and she can't remember their names but she definitely recognises their voices and she seems to love them all which I think is reciprocated by the carers themselves. I feel comfortable knowing Bluebird is looking after my mum.
04 July 2024
Excellent service provided by Bluebird Care. All the carers who attend are very pleasant and professional. The client has dementia and is bedridden and can be difficult to deal with (mood swings) sometimes however she always responds well to one carer who treats her with empathy and dignity. He has built a lovely rapport with her and she's always in a good mood when he leaves! Close family use the online application to monitor her care - again, this is very good as notes are uploaded after every visit. The staff are very approachable and are always helpful in discussing and agreeing our needs and any changes to the service they provide. Very happy customer.
01 July 2024
Bluebird Care has been absolutely fantastic in helping my parents come home from hospital. They were so proactive, helpful, kind, organised and practical in organising the house so that a live-in carer could move in, allowing my parents to come home. I can't praise them enough. The live-in carers are fantastic. My mum is thriving now. My dad is coming home tomorrow and the carer will take care of both of them. It takes a huge weight off my mind as I live 200 miles away. I'm really grateful to the team at Bluebird.
26 March 2024
Bluebird have been visiting my partner on a weekly basis. They take him out walking to the local cafés. My partner always enjoys these visits. The carers are very attentive to his needs. I am very happy with the service provided. The carers are very professional, kind and thoughtful. I highly recommend them.
13 March 2024
At very short notice, Bluebird Care were able to offer the support I required following a knee replacement operation. This comprised l hour per day and was not personal care or meal provision but rather compensating for my temporary loss of mobility on a short-term basis e.g. fetching prescriptions/ shopping/transporting items up and down stairs/vacuuming the carpets etc. This is the third occasion that Bluebird have assisted in post-operative care and have always been very reliable - even this December in the run-up to Xmas when there was a great deal of flu about and their staffing was reduced by illness and seasonal holidays. Many thanks.
05 March 2024
Happy with service. Maybe could be updated when changes are made to the routine as I think you have reduced the amount of time the carers help my dad to shower. This may well be on his request however we arrange homecare to encourage him to shower more often.
01 March 2024
I am very pleased, and I am very happy with Bluebird. I would recommend Bluebird to all my friends and family. Good value for money, you get what you pay for. I enjoy the care I get from Bluebird, they treat me very nicely and they treat me with dignity and they are very friendly.
29 February 2024
Bluebird provide excellent care for my dad. He was recently very poorly and couldn't attend his booked respite placement. I had cancelled his regular visits from Bluebird for the respite week but they very kindly slotted him back in with his twice daily visits which was so kind and caring and such a relief. Management and carers offer wonderful support and understanding. Bluebird Care is consistently excellent.
28 February 2024
Bluebird Care are providing a first-class service to my ageing parents. I met with one member of staff initially to discuss their needs and to understand the services they can provide - she was very professional, understanding and accommodating. She carried out a full assessment and returned with a very detailed care plan, which we were very happy to accept and engage with Bluebird as our choice of care provider. All the carers that have attended to my parents have been professional, understanding and caring. They consistently meet all their needs in a pleasant and friendly manner (especially apt when dealing with a patient who has dementia - they can be difficult sometimes!). We are very happy with the service and would recommend them to anyone who is looking for carers.
28 February 2024
Organised, flexible and helpful. I’ve found Bluebird takes continuity of care seriously. They check the credentials of staff and maintain a high degree of commitment to a professional and safe approach. Managers have been responsive and maintained cover even when occasionally staff have been ill. Thank you.
25 September 2023
My nana was very nervous to have care to begin with but Bluebird Care have been excellent from the very start. All the carers have been excellent at making her feel settled and at ease with the care she receives. She has formed some lovely bonds with the carers. The office staff have also been so accommodating and are there to help 24/7. We are very grateful to Bluebird Care.
05 September 2023
Bluebird Care has been consistently pleasant, helpful and efficient reflecting and high level of care experience and a professional, supportive and flexible attitude.
04 September 2023
The team at Bluebird Care are brilliant, everything is catered for. Their managers are smart and responsive to our family's needs and our mother is well cared for by her carers who visit her each day. She's grown fond of her carers.
04 September 2023
The carers are professional, caring, patient, understanding and friendly in preforming their duties.
04 September 2023
I have been a customer of Bluebird Care since I moved to the area in order to live near my daughter. I continue to be content with the care provided by the service.
22 August 2023
Generally satisfactory.
Latest Reviews for Bluebird Care Leeds North
13 January 2025
I have been very satisfied with my care from Bluebird Care Leeds North. My carer is always prompt, even though having to travel by public transport. I can depend on her to provide the care needed for my comfort and safety. She is reliable which is a definite asset.
22 July 2024
The change in timing for visits appears to be working well. The Bluebird now helps Mum with her evening meal. Mum is adjusting to the new arrangements and the meal delivery service. Mum is now having 2 visits a day - one from the meal provider and one from the Bluebird. Mum is getting increasingly forgetful and needs more support with household tasks.
04 July 2024
Very good communication through the online record of visits and phone calls if carers are concerned about anything. All carers are friendly, helpful, and sympathetic. My mother-in-law has visits from many different carers and at different times each day, which may not be convenient or helpful for some people's needs.
04 July 2024
The majority of carers are very kind, and attentive and do the job well. However, I find it frustrating that new carers keep being introduced who don't know my wife, her needs, and where things are kept. It would be better if any new carers shadowed a regular carer before being left on their own.
04 July 2024
I feel that Bluebird Care treat my mum with a high level of care and friendship but also has a laugh with her on their visits. She had gone to bed one night when the carer arrived and when she heard her voice she got out of bed and came downstairs very quickly. This carer also sits with her sometimes watching TV where they critique programmes together which she loves. On the occasions when Mum has not been well, they always do a sterling job of cleaning up after her. Mum has short-term memory issues and she can't remember their names but she definitely recognises their voices and she seems to love them all which I think is reciprocated by the carers themselves. I feel comfortable knowing Bluebird is looking after my mum.
04 July 2024
Excellent service provided by Bluebird Care. All the carers who attend are very pleasant and professional. The client has dementia and is bedridden and can be difficult to deal with (mood swings) sometimes however she always responds well to one carer who treats her with empathy and dignity. He has built a lovely rapport with her and she's always in a good mood when he leaves! Close family use the online application to monitor her care - again, this is very good as notes are uploaded after every visit. The staff are very approachable and are always helpful in discussing and agreeing our needs and any changes to the service they provide. Very happy customer.
01 July 2024
Bluebird Care has been absolutely fantastic in helping my parents come home from hospital. They were so proactive, helpful, kind, organised and practical in organising the house so that a live-in carer could move in, allowing my parents to come home. I can't praise them enough. The live-in carers are fantastic. My mum is thriving now. My dad is coming home tomorrow and the carer will take care of both of them. It takes a huge weight off my mind as I live 200 miles away. I'm really grateful to the team at Bluebird.
26 March 2024
Bluebird have been visiting my partner on a weekly basis. They take him out walking to the local cafés. My partner always enjoys these visits. The carers are very attentive to his needs. I am very happy with the service provided. The carers are very professional, kind and thoughtful. I highly recommend them.
13 March 2024
At very short notice, Bluebird Care were able to offer the support I required following a knee replacement operation. This comprised l hour per day and was not personal care or meal provision but rather compensating for my temporary loss of mobility on a short-term basis e.g. fetching prescriptions/ shopping/transporting items up and down stairs/vacuuming the carpets etc. This is the third occasion that Bluebird have assisted in post-operative care and have always been very reliable - even this December in the run-up to Xmas when there was a great deal of flu about and their staffing was reduced by illness and seasonal holidays. Many thanks.
05 March 2024
Happy with service. Maybe could be updated when changes are made to the routine as I think you have reduced the amount of time the carers help my dad to shower. This may well be on his request however we arrange homecare to encourage him to shower more often.
01 March 2024
I am very pleased, and I am very happy with Bluebird. I would recommend Bluebird to all my friends and family. Good value for money, you get what you pay for. I enjoy the care I get from Bluebird, they treat me very nicely and they treat me with dignity and they are very friendly.
29 February 2024
Bluebird provide excellent care for my dad. He was recently very poorly and couldn't attend his booked respite placement. I had cancelled his regular visits from Bluebird for the respite week but they very kindly slotted him back in with his twice daily visits which was so kind and caring and such a relief. Management and carers offer wonderful support and understanding. Bluebird Care is consistently excellent.
28 February 2024
Bluebird Care are providing a first-class service to my ageing parents. I met with one member of staff initially to discuss their needs and to understand the services they can provide - she was very professional, understanding and accommodating. She carried out a full assessment and returned with a very detailed care plan, which we were very happy to accept and engage with Bluebird as our choice of care provider. All the carers that have attended to my parents have been professional, understanding and caring. They consistently meet all their needs in a pleasant and friendly manner (especially apt when dealing with a patient who has dementia - they can be difficult sometimes!). We are very happy with the service and would recommend them to anyone who is looking for carers.
28 February 2024
Organised, flexible and helpful. I’ve found Bluebird takes continuity of care seriously. They check the credentials of staff and maintain a high degree of commitment to a professional and safe approach. Managers have been responsive and maintained cover even when occasionally staff have been ill. Thank you.
25 September 2023
My nana was very nervous to have care to begin with but Bluebird Care have been excellent from the very start. All the carers have been excellent at making her feel settled and at ease with the care she receives. She has formed some lovely bonds with the carers. The office staff have also been so accommodating and are there to help 24/7. We are very grateful to Bluebird Care.
05 September 2023
Bluebird Care has been consistently pleasant, helpful and efficient reflecting and high level of care experience and a professional, supportive and flexible attitude.
04 September 2023
The team at Bluebird Care are brilliant, everything is catered for. Their managers are smart and responsive to our family's needs and our mother is well cared for by her carers who visit her each day. She's grown fond of her carers.
04 September 2023
The carers are professional, caring, patient, understanding and friendly in preforming their duties.
04 September 2023
I have been a customer of Bluebird Care since I moved to the area in order to live near my daughter. I continue to be content with the care provided by the service.
22 August 2023
Generally satisfactory.