Submit a Review for Meridian Health and Social Care - Blackpool
Ground Floor, 13-17 All Hallows Road, Bispham, Blackpool, FY2 0AS
View Full Details of Meridian Health and Social Care - BlackpoolLatest Reviews for Meridian Health and Social Care - Blackpool
23 January 2024
My grandmother has used Meridian for a little over a month, their initial assessment was for 30 minutes in the mornings to help her eat. This was not enough, as she is blind, bed-bound, and has a colostomy bag. 4 days over the festive period, no carers showed up at all with no reason provided until after the fact. Her stoma exploded 3 times, to my knowledge. Meaning she either did not have it changed in time or had it poorly attached. Her carer was incapable of lifting her out of her commode (a very old, very frail woman) and on numerous occasions her kitchen has been left in a mess, she hasn't been properly fed, and has been left to lie in her own excrement. I am appalled. And if I am able to afford a solicitor, will be pressing charges.
14 August 2017
I would not recommend this company to anyone, ever. They will not help you if you make a complaint about one of their carers. Instead, the managers will serve you with a notice of termination of your care package. The managers are rubbish, but the normal carers are excellent, except one, who I banished from the house. But instead of finding us another carer to replace this one who is banned permanently, with another driver just for 30 minutes every morning at 07:00 am until 07:30 am, they served us with a notice to find another care provider. They do not have loyalty to service users, and they don't appear to respect our wishes.
Latest Reviews for Meridian Health and Social Care - Blackpool
23 January 2024
My grandmother has used Meridian for a little over a month, their initial assessment was for 30 minutes in the mornings to help her eat. This was not enough, as she is blind, bed-bound, and has a colostomy bag. 4 days over the festive period, no carers showed up at all with no reason provided until after the fact. Her stoma exploded 3 times, to my knowledge. Meaning she either did not have it changed in time or had it poorly attached. Her carer was incapable of lifting her out of her commode (a very old, very frail woman) and on numerous occasions her kitchen has been left in a mess, she hasn't been properly fed, and has been left to lie in her own excrement. I am appalled. And if I am able to afford a solicitor, will be pressing charges.
14 August 2017
I would not recommend this company to anyone, ever. They will not help you if you make a complaint about one of their carers. Instead, the managers will serve you with a notice of termination of your care package. The managers are rubbish, but the normal carers are excellent, except one, who I banished from the house. But instead of finding us another carer to replace this one who is banned permanently, with another driver just for 30 minutes every morning at 07:00 am until 07:30 am, they served us with a notice to find another care provider. They do not have loyalty to service users, and they don't appear to respect our wishes.