Submit a Review for Candlelight Care
Candlelight House, King Street, Glastonbury, BA6 9JY
View Full Details of Candlelight CareLatest Reviews for Candlelight Care
26 February 2025
The carers were very helpful and I appreciate the help given. Many thanks.
06 February 2025
Without exception the Candlelight Care carers who have looked after my husband on two occassions have been wonderful: advising on equipment and organising its provision, going above and beyond their remit to obtain suitable medications and always being positive, encouraging and above all good humoured. Well done Candlelight!
23 October 2024
My wife is now a resident at a local care home, she has dementia. Candlelight provide a carer at the home twice a week for 2 hours each visit. This allows me to carry out urgent tasks and medical appointments on those 2 days, whilst providing support and companionship to my wife. The carer is wonderful and my wife considers her a friend, allowing even the most intimate support. I am not sure that I would be able to cope without this marvellous support.
03 October 2024
I am pleased with the overall service I get from Candlelight Care.
02 October 2024
We enjoy great service from Candlelight Care. My 94 year old mum has a morning visit which gets her up, showered and ready for the day. Every carer has been kind, considerate and professional. We have one regular carer, who is wonderful. She chats to mum and makes her feel special. We are delighted with her service and support.
02 October 2024
Please to have the help I needed. I am enjoying the help to stir me to try and keep order. I now can invite people in to see me. It is just enough help to keep me doing more myself so my life has improved. I would definitely go downhill without this encouragement.
22 April 2024
I received kind and considerate care from a range of carers. They were always helpful and did whatever they could do to help me regain as much independence as possible. I would like to express my gratitude to all members of the team.
22 April 2024
It was very reassuring to have Candlelight come in to assist me twice a day when my husband came home from the hospital. Your carers were all lovely and often arrived exactly when needed!
22 April 2024
I have nothing but praise for the team of Candlelight Care. They never missed a morning or evening and were always cheerful. The care and attention I received was wonderful.
26 March 2024
I have nothing but praise for this service and all the people involved in it. The carers who visited me were kind and thoughtful. I made amazing progress over a two-week period after I left hospital and enjoyed their company. When I left hospital I could hardly get up from a sitting position. By the end, I could get up, safely walk and stand without aid and felt much more confident in looking after myself. Thank all of you for your support and help.
25 March 2024
Reliable, helpful and friendly staff.
18 March 2024
The carers who visit my mother are excellent in every way, from giving her support to walk on, making her laugh and feel at ease. The office staff are very helpful and efficient in responding to questions on the carers visit times. I would definitely recommend this company as they are efficient and friendly.
13 February 2024
My grandfather recently came home from hospital and the Candlelight D2A team promptly provided incredible support for him and our family. Their kindness, professionalism, and thoughtfulness ensured that his final days were comfortable and dignified. Each member of the team is truly a superhero and I want to express my gratitude for the profound impact they had on all of us. Thank you so much.
02 November 2023
The level of care my mother receives from Candlelight is first rate. They are always flexible and happy to adjust the services they provide. Initially my mother was reluctant to accept help, but has now become very happy with the help she receives and looks forward to the visits. Brilliant service!
02 November 2023
From the very start Candlelight Care have been excellent; thoughtful, caring, resouceful and very easy to deal with. I have no problem receiving their work and happy to do so in the future.
31 October 2023
The carer who comes to support my mother is excellent in every way. She is kind, caring and sensitive. She is always very professional. She is happy to turn her hand to jobs we need help with ie brushing up leaves. From my point of view, I am most grateful for the support she gives me and the help she is to my mother.
27 September 2023
Candlelight has been providing my care for a couple of years without many problems, but the carer who called this morning was very rude. We got off to a bad start when she said straight-faced that I should be a woman with a name like mine. Then she started shouting at me for no good reason, before leaving without doing anything. The ratings below relate solely to today’s experience.
13 September 2023
They are all very friendly and efficient. Would certainly recommend them.
07 September 2023
I had Candlelight Care for 5 weeks after being discharged from hospital. The first phone call from the discharge assessor was excellent. She was very helpful, polite and friendly. I had different carers, throughout the 5 weeks. Every one of them is friendly and professional. I can’t thank them all enough. Thanks to everyone at the Glastonbury branch.
12 May 2023
Candlelight Care were put in place for a couple of weeks to help with my mobility and with their help, I am able to cope on my own. Thank you all, everyone who visited me was helpful, kind and caring.
Latest Reviews for Candlelight Care
26 February 2025
The carers were very helpful and I appreciate the help given. Many thanks.
06 February 2025
Without exception the Candlelight Care carers who have looked after my husband on two occassions have been wonderful: advising on equipment and organising its provision, going above and beyond their remit to obtain suitable medications and always being positive, encouraging and above all good humoured. Well done Candlelight!
23 October 2024
My wife is now a resident at a local care home, she has dementia. Candlelight provide a carer at the home twice a week for 2 hours each visit. This allows me to carry out urgent tasks and medical appointments on those 2 days, whilst providing support and companionship to my wife. The carer is wonderful and my wife considers her a friend, allowing even the most intimate support. I am not sure that I would be able to cope without this marvellous support.
03 October 2024
I am pleased with the overall service I get from Candlelight Care.
02 October 2024
We enjoy great service from Candlelight Care. My 94 year old mum has a morning visit which gets her up, showered and ready for the day. Every carer has been kind, considerate and professional. We have one regular carer, who is wonderful. She chats to mum and makes her feel special. We are delighted with her service and support.
02 October 2024
Please to have the help I needed. I am enjoying the help to stir me to try and keep order. I now can invite people in to see me. It is just enough help to keep me doing more myself so my life has improved. I would definitely go downhill without this encouragement.
22 April 2024
I received kind and considerate care from a range of carers. They were always helpful and did whatever they could do to help me regain as much independence as possible. I would like to express my gratitude to all members of the team.
22 April 2024
It was very reassuring to have Candlelight come in to assist me twice a day when my husband came home from the hospital. Your carers were all lovely and often arrived exactly when needed!
22 April 2024
I have nothing but praise for the team of Candlelight Care. They never missed a morning or evening and were always cheerful. The care and attention I received was wonderful.
26 March 2024
I have nothing but praise for this service and all the people involved in it. The carers who visited me were kind and thoughtful. I made amazing progress over a two-week period after I left hospital and enjoyed their company. When I left hospital I could hardly get up from a sitting position. By the end, I could get up, safely walk and stand without aid and felt much more confident in looking after myself. Thank all of you for your support and help.
25 March 2024
Reliable, helpful and friendly staff.
18 March 2024
The carers who visit my mother are excellent in every way, from giving her support to walk on, making her laugh and feel at ease. The office staff are very helpful and efficient in responding to questions on the carers visit times. I would definitely recommend this company as they are efficient and friendly.
13 February 2024
My grandfather recently came home from hospital and the Candlelight D2A team promptly provided incredible support for him and our family. Their kindness, professionalism, and thoughtfulness ensured that his final days were comfortable and dignified. Each member of the team is truly a superhero and I want to express my gratitude for the profound impact they had on all of us. Thank you so much.
02 November 2023
The level of care my mother receives from Candlelight is first rate. They are always flexible and happy to adjust the services they provide. Initially my mother was reluctant to accept help, but has now become very happy with the help she receives and looks forward to the visits. Brilliant service!
02 November 2023
From the very start Candlelight Care have been excellent; thoughtful, caring, resouceful and very easy to deal with. I have no problem receiving their work and happy to do so in the future.
31 October 2023
The carer who comes to support my mother is excellent in every way. She is kind, caring and sensitive. She is always very professional. She is happy to turn her hand to jobs we need help with ie brushing up leaves. From my point of view, I am most grateful for the support she gives me and the help she is to my mother.
27 September 2023
Candlelight has been providing my care for a couple of years without many problems, but the carer who called this morning was very rude. We got off to a bad start when she said straight-faced that I should be a woman with a name like mine. Then she started shouting at me for no good reason, before leaving without doing anything. The ratings below relate solely to today’s experience.
13 September 2023
They are all very friendly and efficient. Would certainly recommend them.
07 September 2023
I had Candlelight Care for 5 weeks after being discharged from hospital. The first phone call from the discharge assessor was excellent. She was very helpful, polite and friendly. I had different carers, throughout the 5 weeks. Every one of them is friendly and professional. I can’t thank them all enough. Thanks to everyone at the Glastonbury branch.
12 May 2023
Candlelight Care were put in place for a couple of weeks to help with my mobility and with their help, I am able to cope on my own. Thank you all, everyone who visited me was helpful, kind and caring.