Submit a Review for Candlelight Care (Dorset, Somerset & Wiltshire)
1&2 Manor Farm Offices, Corsley, Warminster, BA12 7QE
View Full Details of Candlelight Care (Dorset, Somerset & Wiltshire)Latest Reviews for Candlelight Care (Dorset, Somerset & Wiltshire)
25 February 2025
The carers who have been coming to my wife have been brilliant in what they do for us. They are cheerful and always have a smile and kind words for us both. It would be hard to look after my wife as well as the carers do.
25 February 2025
Excellent care team so far, caring, well-trained carers, the office staff are fantastic and always helpful. I'm also very pleased with the service; visit times are very consistent and this keeps my anxiety levels under control.
21 February 2025
The staff look after my husband very well. He has a good sense of humour and can have a laugh with them. They do a great job and it takes the pressure off me so I can get things done and go out if I want too.
19 February 2025
Since summer of 2024, Candlelight Carers have been coming to help with my husband's morning care and it's always a pleasure to see them. We really do appreciate them. They are always kind and gentle with him, taking care, time and effort to get him ready for the day. They leave having given great service with lots of smiles making the days worthwhile. Thank you all.
14 February 2025
My mum has the pleasure of the lovely ladies who call on her twice a day, they really are the best they cannot do enough for her. She has recently been diagnosed with dementia and the care they give is so lovely and kind she can't wait to see them and even with her broken hearing aids, she says they have a lovely chat. She really does depend on them and they step up to the mark, we cannot fault them at all. Thank you so much, as a family we really are grateful.
24 May 2024
Good.
03 May 2024
We are so pleased with the service provided for Mum by Candlelight. We find all the staff to be extremely kind, caring and courteous. It is so good to know that Mum is being well looked after. She really enjoys their daily visits.
01 May 2024
We have received Candlelight Care for over 1 year now and feel like the carers are part of our family. Nothing is a bother to them and always smile and lift spirits. Professional, clean, attentive, respectful, helpful, cheery, hard-working. Carers have to be a special kind of person as it isn't a job career for the wages, it's commitment and special caring personalities. Highly recommend.
23 April 2024
I would be grateful if you could manage to make your visits between 8:30 am and 11 am daily. All grateful to your carers visits, all very kind and helpful.
15 March 2024
A real focus on supporting Mum as an individual, balancing safety and care with meeting her preferences and being flexible where possible. Carers are polite and friendly and engage in discussion about Mum's needs and wishes. The company clearly do their best to provide consistency in carers and timings. The office team are also always polite and helpful.
15 March 2024
On 23rd December 2022, I was assigned to rapid response care for approximately six weeks upon my discharge from hospital. I was then 'taken-on' by Candlelight until 22/02/2023 when I started with another care company. I was told I was being moved on 12th April 2023 but no one knew where or with whom! I had no care from 12/04/23 when I was again contacted by Candlelight and I have been with them ever since! A brilliant company with great carers, all of them!
13 March 2024
I want to thank my carers for all they do to help me. This service is valuable to me. I would not be able to cope without their help, this is the best agency I have used. I would never leave candlelight care. The office staff are very good too.
27 March 2023
Excellent care team so far, very kind and caring, well trained and always helpful, very supportive of client and me, as a carer. Very pleased with the service. Consistency is very important, both for the client and the carer and I hope that we can continue with 07:45-08:30 in the morning and 19:30-19:00, approximately, in the evenings, mornings are critical. Keep up the good work!
20 March 2023
Always a very good, prompt and cheerful service.
20 March 2023
Candlelight Care team have been supporting my brother to live independently in his own home since losing both of our parents. He always enjoys the company and support he receives, helping him with personal care needs, meal prep and reassurance. He has learning difficulties and cerebral palsy and their care helps make it possible to lead and develop his independence. The office team are always helpful and notify family if there are staff shortages, time changes or my brother's not well.
15 March 2023
I have had Candlelight Care for about six months. So far, the "girls and boys" have been very good and I am very happy with them. My wife says they always ask if there is anything they can do before going if there is time left. Perhaps the office could let the carers who have not been before know that they just walk (open) the gate in the wall to get to our yellow front door. Thank you.
29 March 2022
Candlelight Care provides domestic services for me e.g. ironing, sewing, bed-changing, food preparation.
29 March 2022
I have been helped by Candlelight Care for a long time and I could not have coped without them. Their help is still essential for me, however, I know that they have had problems for several months due to illness and recruitment so the remaining carers need to work even harder than before. some of them cope well with this but it is very hard, demanding work so some of them have to go off sick adding to the Covid cases. It is not the same as it used to be.
29 March 2022
Candlelight Care offers a very friendly, dignified service. I feel very supported by their professional care.
29 March 2022
My mother has had care from Candlelight Care since 2015. Overall, she and I have been very satisfied with the care she has received. The carers are genuinely caring, thoughtful and helpful. In general, visits are on time, mostly in our preferred window of time. There are regular reviews of my mother's needs. So, in summary, it has been a good experience.
Latest Reviews for Candlelight Care (Dorset, Somerset & Wiltshire)
25 February 2025
The carers who have been coming to my wife have been brilliant in what they do for us. They are cheerful and always have a smile and kind words for us both. It would be hard to look after my wife as well as the carers do.
25 February 2025
Excellent care team so far, caring, well-trained carers, the office staff are fantastic and always helpful. I'm also very pleased with the service; visit times are very consistent and this keeps my anxiety levels under control.
21 February 2025
The staff look after my husband very well. He has a good sense of humour and can have a laugh with them. They do a great job and it takes the pressure off me so I can get things done and go out if I want too.
19 February 2025
Since summer of 2024, Candlelight Carers have been coming to help with my husband's morning care and it's always a pleasure to see them. We really do appreciate them. They are always kind and gentle with him, taking care, time and effort to get him ready for the day. They leave having given great service with lots of smiles making the days worthwhile. Thank you all.
14 February 2025
My mum has the pleasure of the lovely ladies who call on her twice a day, they really are the best they cannot do enough for her. She has recently been diagnosed with dementia and the care they give is so lovely and kind she can't wait to see them and even with her broken hearing aids, she says they have a lovely chat. She really does depend on them and they step up to the mark, we cannot fault them at all. Thank you so much, as a family we really are grateful.
24 May 2024
Good.
03 May 2024
We are so pleased with the service provided for Mum by Candlelight. We find all the staff to be extremely kind, caring and courteous. It is so good to know that Mum is being well looked after. She really enjoys their daily visits.
01 May 2024
We have received Candlelight Care for over 1 year now and feel like the carers are part of our family. Nothing is a bother to them and always smile and lift spirits. Professional, clean, attentive, respectful, helpful, cheery, hard-working. Carers have to be a special kind of person as it isn't a job career for the wages, it's commitment and special caring personalities. Highly recommend.
23 April 2024
I would be grateful if you could manage to make your visits between 8:30 am and 11 am daily. All grateful to your carers visits, all very kind and helpful.
15 March 2024
A real focus on supporting Mum as an individual, balancing safety and care with meeting her preferences and being flexible where possible. Carers are polite and friendly and engage in discussion about Mum's needs and wishes. The company clearly do their best to provide consistency in carers and timings. The office team are also always polite and helpful.
15 March 2024
On 23rd December 2022, I was assigned to rapid response care for approximately six weeks upon my discharge from hospital. I was then 'taken-on' by Candlelight until 22/02/2023 when I started with another care company. I was told I was being moved on 12th April 2023 but no one knew where or with whom! I had no care from 12/04/23 when I was again contacted by Candlelight and I have been with them ever since! A brilliant company with great carers, all of them!
13 March 2024
I want to thank my carers for all they do to help me. This service is valuable to me. I would not be able to cope without their help, this is the best agency I have used. I would never leave candlelight care. The office staff are very good too.
27 March 2023
Excellent care team so far, very kind and caring, well trained and always helpful, very supportive of client and me, as a carer. Very pleased with the service. Consistency is very important, both for the client and the carer and I hope that we can continue with 07:45-08:30 in the morning and 19:30-19:00, approximately, in the evenings, mornings are critical. Keep up the good work!
20 March 2023
Always a very good, prompt and cheerful service.
20 March 2023
Candlelight Care team have been supporting my brother to live independently in his own home since losing both of our parents. He always enjoys the company and support he receives, helping him with personal care needs, meal prep and reassurance. He has learning difficulties and cerebral palsy and their care helps make it possible to lead and develop his independence. The office team are always helpful and notify family if there are staff shortages, time changes or my brother's not well.
15 March 2023
I have had Candlelight Care for about six months. So far, the "girls and boys" have been very good and I am very happy with them. My wife says they always ask if there is anything they can do before going if there is time left. Perhaps the office could let the carers who have not been before know that they just walk (open) the gate in the wall to get to our yellow front door. Thank you.
29 March 2022
Candlelight Care provides domestic services for me e.g. ironing, sewing, bed-changing, food preparation.
29 March 2022
I have been helped by Candlelight Care for a long time and I could not have coped without them. Their help is still essential for me, however, I know that they have had problems for several months due to illness and recruitment so the remaining carers need to work even harder than before. some of them cope well with this but it is very hard, demanding work so some of them have to go off sick adding to the Covid cases. It is not the same as it used to be.
29 March 2022
Candlelight Care offers a very friendly, dignified service. I feel very supported by their professional care.
29 March 2022
My mother has had care from Candlelight Care since 2015. Overall, she and I have been very satisfied with the care she has received. The carers are genuinely caring, thoughtful and helpful. In general, visits are on time, mostly in our preferred window of time. There are regular reviews of my mother's needs. So, in summary, it has been a good experience.