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1325 Stratford Road, Hall Green, Birmingham, B28 9HH
View Full Details of Care Avenues Ltd BirminghamLatest Reviews for Care Avenues Ltd Birmingham
10 June 2023
I have been with Care Avenues for over four years, never had any issues. Director and managers are really caring. Highly recommended to everyone looking for a care company. Care workers are trustworthy and are well-trained by the company.
15 August 2022
Absolute shambles of a company. They're disinterested in actual care, prioritise money and payment, turn up when they like whilst on calls or with family members in the car outside. My mom ended up with a catheter completely out and a broken arm after her last encounter with the carers! I'd left her that morning for work and she was fine, catheter draining normally. Carers obviously were too rough pulling the catheter out and how her arm got broken seems to be a mystery to us all! Steer clear.
13 August 2021
Bad company, untrained staff, CQC need to shut it down. Times are not kept and they don't turn up. Carers washed Dad with cold water and soap was used but not washed off. I have complained to the company and have evidence, social worker is aware. To prevent others from suffering I'm reporting at the highest authority.
14 October 2019
This company is a shambles. On many occasions they have failed to provide adequate support for my grandmother, the workers turn up late and are rushed off their feet, as a result, they do not have the agreed time to provide care. My grandmother was given sweetcorn by one of the members of staff for breakfast, despite there being a kitchen full of breakfast items. She did not request sweetcorn. They do not respond to complaints but are timely in collecting payments. Please, please avoid, elderly people do not deserve this.
03 April 2019
I have been a service user with this company for many months. The service, in general, is absolutely awful since I am limited to what I can say let’s just say for your own peace of mind please look elsewhere first.
17 August 2018
A terrible agency. Couldn’t provide enough carers to cover the job. My advice is to stay well clear of this company and fit a camera as they do not believe you.
Latest Reviews for Care Avenues Ltd Birmingham
10 June 2023
I have been with Care Avenues for over four years, never had any issues. Director and managers are really caring. Highly recommended to everyone looking for a care company. Care workers are trustworthy and are well-trained by the company.
15 August 2022
Absolute shambles of a company. They're disinterested in actual care, prioritise money and payment, turn up when they like whilst on calls or with family members in the car outside. My mom ended up with a catheter completely out and a broken arm after her last encounter with the carers! I'd left her that morning for work and she was fine, catheter draining normally. Carers obviously were too rough pulling the catheter out and how her arm got broken seems to be a mystery to us all! Steer clear.
13 August 2021
Bad company, untrained staff, CQC need to shut it down. Times are not kept and they don't turn up. Carers washed Dad with cold water and soap was used but not washed off. I have complained to the company and have evidence, social worker is aware. To prevent others from suffering I'm reporting at the highest authority.
14 October 2019
This company is a shambles. On many occasions they have failed to provide adequate support for my grandmother, the workers turn up late and are rushed off their feet, as a result, they do not have the agreed time to provide care. My grandmother was given sweetcorn by one of the members of staff for breakfast, despite there being a kitchen full of breakfast items. She did not request sweetcorn. They do not respond to complaints but are timely in collecting payments. Please, please avoid, elderly people do not deserve this.
03 April 2019
I have been a service user with this company for many months. The service, in general, is absolutely awful since I am limited to what I can say let’s just say for your own peace of mind please look elsewhere first.
17 August 2018
A terrible agency. Couldn’t provide enough carers to cover the job. My advice is to stay well clear of this company and fit a camera as they do not believe you.