Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Care Outlook (Battersea)

stars
stars 14 February 2024
The manager and all the staff really looked after my father so well, they were so caring and compassionate. Thank you so much for all your help, it really made a huge difference to us as a family.
Review from George G (Son of Client/Service User)
stars
stars 23 February 2016
The care I receive is compassionate & centred on me & my abilities. The carers always make time to sit down & talk to me & get to know me. I feel cared for by everyone. The carers call if a traffic hold up is going to make them late. Contacting the office is easy & I'm treated with respect. Thank you.
Review from Mary D (Client / Service User)