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15 Ravenscroft Road, Olton, Solihull, B92 8AH
View Full Details of Care ServicesLatest Reviews for Care Services
02 August 2024
The care staff are very helpful and reliable. They are prepared to do anything extra required, in a courteous helpful manner. The management responds quickly to send help whenever a crisis arises. I find them very reassuring when giving help at all times.
11 March 2024
Happy with the service received.
19 February 2024
I have known the user for forty-five years and witnessed his various care packages; previous carers were not good. For the last fourteen years my friend has been fortunate to be cared for by Care Services. Their vast experience have given my friend access to many unthought of opportunities. There is no doubt he is experiencing the best years of his life.
16 February 2024
We really value the friendly, efficient and professional service provided. The carers are excellent. They provide a high level of personal care whilst being attentive and engaging.
12 February 2024
Care Services supported a friend with complex needs for many years with a 24-hour package. Through my experience and observations, I could not fault this agency. They provided care with dignity and they always went the extra mile. They were able to provide the extra care for someone without any family members without him losing the autonomy over his own life. If there were issues they worked through them together and didn’t give notice on his care. Sadly my friend passed away but Care Services were with him until the end and beyond. I would not hesitate to recommend this agency.
01 February 2024
Care Services provide the level of support that one would expect from a well-run outfit.
01 February 2024
We used Care Services for over eight years for my father, who has dementia and COPD. During this time, we found the service to be excellent. Carers were experienced, professional and caring. Communication was excellent. I was always informed of any unavoidable delays or changes. They treated Father with dignity and respect and built positive relationships with all the family. They supported and guided us in sharing their knowledge, ensuring our father led a fuller, happier and longer life. Thank you.
26 January 2024
When you are happy and content no further comments are necessary.
05 July 2022
All the Care Services staff who came to care for my mother were extremely considerate and very attentive to my mother's needs. The staff are clearly well experienced and they have provided excellent advice for my mother. This is helping her be more independent going forward. I cannot rate the Care Services staff highly enough and would have no hesitation in recommending them.
26 August 2021
We used Care Services for my mother for just over 12 months. They were wonderful from day one! The carers were all so lovely and attentive and the managers were always so helpful. I can't recommend them highly enough.
19 August 2021
Support was there when I needed it. Made more difficult with the virus epidemic and my sister deteriorating with dementia living on her own.
20 September 2019
Excellent, reliable, thoughtful and caring. The Manager and her team cared for my parents on a daily basis, always caring and communicated regularly. Extremely professional and always flexible when inevitable events required last-minute changes. I would not hesitate to recommend their services.
22 August 2019
My brother's care needs were intensive, complex, fluctuating and enduring. He required a flexible care plan, sensitive personable staff and the reassurance that they could be totally relied upon to provide the support he needed when he needed it. The care services team provided this support and so much more. He was always treated with dignity and respect and came to look upon the carers as his friends and a portal to the outside world.
19 December 2018
My parents and family were very pleased with the help, support and flexibility provided by Care Services. Thank you!
20 November 2018
From the time the care management team first visited us to constructively review the home facilities and prepare the detailed care plan, to the time my mother was admitted to hospital when she suffered a stroke, the care, love attention and support of all the caring team were exemplary. I would not hesitate to recommend Care Services to any potential client. They are not the cheapest but in my experience, they represent very good value and seem to look after their staff, with careful advance rosters and the additional change being paid to their staff. Also, they accommodate us at short notice.
13 November 2018
Care services supported my dad for a few years. My dad wasn't the easiest to care for but the carer always listened, supported and did all she could to ensure my dad got the best care he needed. Our carer attended reviews and was excellent at communication. Care services practise excellent safeguarding within their care. They treated my dad with dignity right up to the end of his life. They cared emotionally for us as a family and always looked at the bigger picture. I can't thank them enough.
10 November 2018
I would not hesitate in recommending Care Services to anyone needing carers in the home, in fact, I have already done so more than once. Everyone came at the time specified and looked after my mother in the way I would want them to. To have such reliability and such good standard of care, consistently over several months was a huge help to me as my mother became more needy. Thank you all so much.
08 November 2018
The carers were kind, patient and also asked if I needed any help. I was reluctant at first to have help but realised I couldn't cope and I am so pleased I was persuaded. The office staff were on the phone if the carer was delayed and also had an emergency call if needed. I was impressed. I wished they were near where we have moved to.
02 November 2018
The carers were friendly and polite. I felt very comfortable with them.
20 April 2018
The reason I have chosen 'excellent' for all the questions is that I was so impressed with all of the service Care Services gave to my mum, as well as giving me and my family much needed support. Each and every carer and management, without exception, were absolutely brilliant. They were always friendly as well as professional. They all helped me during a difficult time. Thank you so much.
Latest Reviews for Care Services
02 August 2024
The care staff are very helpful and reliable. They are prepared to do anything extra required, in a courteous helpful manner. The management responds quickly to send help whenever a crisis arises. I find them very reassuring when giving help at all times.
11 March 2024
Happy with the service received.
19 February 2024
I have known the user for forty-five years and witnessed his various care packages; previous carers were not good. For the last fourteen years my friend has been fortunate to be cared for by Care Services. Their vast experience have given my friend access to many unthought of opportunities. There is no doubt he is experiencing the best years of his life.
16 February 2024
We really value the friendly, efficient and professional service provided. The carers are excellent. They provide a high level of personal care whilst being attentive and engaging.
12 February 2024
Care Services supported a friend with complex needs for many years with a 24-hour package. Through my experience and observations, I could not fault this agency. They provided care with dignity and they always went the extra mile. They were able to provide the extra care for someone without any family members without him losing the autonomy over his own life. If there were issues they worked through them together and didn’t give notice on his care. Sadly my friend passed away but Care Services were with him until the end and beyond. I would not hesitate to recommend this agency.
01 February 2024
Care Services provide the level of support that one would expect from a well-run outfit.
01 February 2024
We used Care Services for over eight years for my father, who has dementia and COPD. During this time, we found the service to be excellent. Carers were experienced, professional and caring. Communication was excellent. I was always informed of any unavoidable delays or changes. They treated Father with dignity and respect and built positive relationships with all the family. They supported and guided us in sharing their knowledge, ensuring our father led a fuller, happier and longer life. Thank you.
26 January 2024
When you are happy and content no further comments are necessary.
05 July 2022
All the Care Services staff who came to care for my mother were extremely considerate and very attentive to my mother's needs. The staff are clearly well experienced and they have provided excellent advice for my mother. This is helping her be more independent going forward. I cannot rate the Care Services staff highly enough and would have no hesitation in recommending them.
26 August 2021
We used Care Services for my mother for just over 12 months. They were wonderful from day one! The carers were all so lovely and attentive and the managers were always so helpful. I can't recommend them highly enough.
19 August 2021
Support was there when I needed it. Made more difficult with the virus epidemic and my sister deteriorating with dementia living on her own.
20 September 2019
Excellent, reliable, thoughtful and caring. The Manager and her team cared for my parents on a daily basis, always caring and communicated regularly. Extremely professional and always flexible when inevitable events required last-minute changes. I would not hesitate to recommend their services.
22 August 2019
My brother's care needs were intensive, complex, fluctuating and enduring. He required a flexible care plan, sensitive personable staff and the reassurance that they could be totally relied upon to provide the support he needed when he needed it. The care services team provided this support and so much more. He was always treated with dignity and respect and came to look upon the carers as his friends and a portal to the outside world.
19 December 2018
My parents and family were very pleased with the help, support and flexibility provided by Care Services. Thank you!
20 November 2018
From the time the care management team first visited us to constructively review the home facilities and prepare the detailed care plan, to the time my mother was admitted to hospital when she suffered a stroke, the care, love attention and support of all the caring team were exemplary. I would not hesitate to recommend Care Services to any potential client. They are not the cheapest but in my experience, they represent very good value and seem to look after their staff, with careful advance rosters and the additional change being paid to their staff. Also, they accommodate us at short notice.
13 November 2018
Care services supported my dad for a few years. My dad wasn't the easiest to care for but the carer always listened, supported and did all she could to ensure my dad got the best care he needed. Our carer attended reviews and was excellent at communication. Care services practise excellent safeguarding within their care. They treated my dad with dignity right up to the end of his life. They cared emotionally for us as a family and always looked at the bigger picture. I can't thank them enough.
10 November 2018
I would not hesitate in recommending Care Services to anyone needing carers in the home, in fact, I have already done so more than once. Everyone came at the time specified and looked after my mother in the way I would want them to. To have such reliability and such good standard of care, consistently over several months was a huge help to me as my mother became more needy. Thank you all so much.
08 November 2018
The carers were kind, patient and also asked if I needed any help. I was reluctant at first to have help but realised I couldn't cope and I am so pleased I was persuaded. The office staff were on the phone if the carer was delayed and also had an emergency call if needed. I was impressed. I wished they were near where we have moved to.
02 November 2018
The carers were friendly and polite. I felt very comfortable with them.
20 April 2018
The reason I have chosen 'excellent' for all the questions is that I was so impressed with all of the service Care Services gave to my mum, as well as giving me and my family much needed support. Each and every carer and management, without exception, were absolutely brilliant. They were always friendly as well as professional. They all helped me during a difficult time. Thank you so much.