Submit a Review for Caremark Redditch & Bromsgrove
5 The Oaks, Clews Road, Redditch, B98 7ST
View Full Details of Caremark Redditch & BromsgroveLatest Reviews for Caremark Redditch & Bromsgrove
06 March 2025
On behalf of my dad and me, I want to express our deepest gratitude to two members of staff for the incredible care and kindness they have shown to my mum. Their patience, compassion, and dedication have been a source of comfort during the most difficult time in our lives. From the very beginning, they have gone above and beyond-not just as carers, but as part of our family. Their warmth and genuine care mean the world to us, and knowing Mum is in such loving hands gives us immense peace of mind. Their support has been invaluable, not only for Mum but for both of us as well. We couldn't have asked for better carers, and we will always be thankful for the difference they have made. You are truly special, and we appreciate you more than words can say.
12 February 2025
Absolutely shocking care provider. Numerous complaints regarding keeping to agreed visit times but problem continues. No consistency in carers, four different ones in a day, most not qualified to do the task required, i.e. asking what medication was required. Not fit for purpose. Avoid if you care for your family members.
17 July 2024
My main carer was excellent and bent over backward to be helpful. This review relates only to my main carer.
19 June 2024
The carers who have attended to my wife have been absolutely brilliant, they have taken great care. Been very polite, always on time, and fully focused on the person they are caring for. You couldn't ask for better.
22 May 2024
We have been very happy with the care Mum has been given during the past two weeks after a four-week stay in hospital. The carers have been cheerful and made Mum's life more bearable at a very challenging time even singing her songs which she looked forward to.
27 April 2024
All the carers who come to help my wife are fantastic. They treat her with compassion and are so gentle and caring. They talk to her and are never in a rush to see to her needs. Caremark employees are, in my opinion, the best around.
27 April 2024
Carers are all very friendly, well trained and punctual. The only negative comment would be that initially, the carers were a small group so the staff were consistent. However, lately, we are seeing many different people, all of whom are good but as my mother's eyesight is very poor this can sometimes be confusing.
22 June 2022
Hi to everyone at Caremark, I would just like to say a very big thank for taking care of my Mom who I have just lost. You have a very caring team who showed not just care but a lot of love to our Mom and often made her laugh so many thanks to you all.
07 July 2021
My late 86-year-old dad was a client of Caremark's for two-and-a-half years. During that time he was on two half visits twice a day but for the last three months received four visits per day with two carers each time. My dad received the utmost professional personal care from Caremark's carers during this two-and-a-half-year period. He was always treated with dignity and respect by his carers, who over the course of time in their care, came to know and love him. Caremark made a huge difference to the last two-and-a-half years of his life and had it not been for the loyalty and dedication he received from the team that he wouldn't have been able to remain at home. At times they were willing to go above and beyond to assist him. A huge thank you from me, I will never forget what you did for my dad and I know I can speak for my mom when I say that she will miss your visits and is truly grateful for how you cared for her husband in his final days of need. Big thanks to you.
07 April 2021
Just wanted to write a review to give reassurance for anyone having to select carers for their loved ones. Caremark (Redditch & Bromsgrove) have been really great looking after my Mum. They are always friendly, supportive and take a real interest in her and how she is feeling. Quite often I have opened the door and they are singing away together. Nothing was too much trouble and they are very flexible around your needs. Every carer was great, one in particular looked after Mum so well. Thank you to the whole team, you made a traumatic time that bit easier to deal with.
29 March 2021
Mum built a special bond with her carers from Caremark (Redditch & Bromsgrove), she would listen to their advice and was cared for as if she were a member of their own family. The carers actually gave the family confidence too as we had never dealt with carers before in this situation, we were very naive about carers coming into the family home so we can’t thank them enough for the fourteen months since the Caremark (Redditch & Bromsgrove) team came into our lives and took over caring for both parents. We have received the best possible care and kindness from the whole team, always treating them with respect and dignity, for making them laugh and giving them the lift they need to get through each day. I also liked that they would take five or ten minutes out of their busy schedule to sit down and have a chat or allow time to look at photos with them both.
12 January 2021
Care staff excellent.
17 December 2020
I have been really pleased with Caremark and their care for my father-in-law. He did not want to have carers in, but the time came when it was necessary. All of the staff, both office-based and carers alike, made it possible for him to stay in his home and supported him with friendly helpfulness. The carers cheered up his day, and he eventually looked forward to their visits. They were patient and caring and always willing to speak very loudly when the hearing aids weren’t working!
23 October 2020
I am very pleased with the care I am having from Caremark. They are very careful, willing and helpful and I can talk to them.
12 June 2020
We have been having care for only a couple of months to help with Dad as he's getting very frail and as well as myself, my sister and my brother visiting to care for him every day we felt that we needed extra help. I was a bit concerned as it's a new thing for us and him but shouldn't have worried, the carers have all been wonderful and contact us immediately if any concerns, and help us to get them resolved. Don't know how we managed without them now. Thank you all so much.
05 June 2020
You looked after a client of mine in January. l was very grateful for the dignified way he was looked after, even when he suddenly passed away. Even now, it's very sad to think he went far too soon, the staff at Bromsgrove were brilliant with him and in these strange times we are now in, l hope everyone is safe and well. I'm thinking of you all. Keep safe, and thank you.
16 October 2019
The carers are all polite, friendly, caring and thoughtful. They cope with the medical demands efficiently and are constantly monitoring the patient for changes. They show respect at all times and are welcome when they visit. We are satisfied with the service.
08 October 2019
Always treat me with respect and always have a chat. I would not be without the staff with all the help they give me. It makes my day to see them.
30 July 2019
Caremark provides me with good service. They have helped me and my late husband. Carers are very helpful and kind.
30 July 2019
Caremark have been providing 24-hour care for my cousin for more than 5 years now. Each of the carers have provided excellent support and professional care. Two carers look after him now on a regular basis and without doubt, their work is outstanding. They support him in every aspect of his life both personally and socially which gives him a happy secure life at home. Thank you.
Latest Reviews for Caremark Redditch & Bromsgrove
06 March 2025
On behalf of my dad and me, I want to express our deepest gratitude to two members of staff for the incredible care and kindness they have shown to my mum. Their patience, compassion, and dedication have been a source of comfort during the most difficult time in our lives. From the very beginning, they have gone above and beyond-not just as carers, but as part of our family. Their warmth and genuine care mean the world to us, and knowing Mum is in such loving hands gives us immense peace of mind. Their support has been invaluable, not only for Mum but for both of us as well. We couldn't have asked for better carers, and we will always be thankful for the difference they have made. You are truly special, and we appreciate you more than words can say.
12 February 2025
Absolutely shocking care provider. Numerous complaints regarding keeping to agreed visit times but problem continues. No consistency in carers, four different ones in a day, most not qualified to do the task required, i.e. asking what medication was required. Not fit for purpose. Avoid if you care for your family members.
17 July 2024
My main carer was excellent and bent over backward to be helpful. This review relates only to my main carer.
19 June 2024
The carers who have attended to my wife have been absolutely brilliant, they have taken great care. Been very polite, always on time, and fully focused on the person they are caring for. You couldn't ask for better.
22 May 2024
We have been very happy with the care Mum has been given during the past two weeks after a four-week stay in hospital. The carers have been cheerful and made Mum's life more bearable at a very challenging time even singing her songs which she looked forward to.
27 April 2024
All the carers who come to help my wife are fantastic. They treat her with compassion and are so gentle and caring. They talk to her and are never in a rush to see to her needs. Caremark employees are, in my opinion, the best around.
27 April 2024
Carers are all very friendly, well trained and punctual. The only negative comment would be that initially, the carers were a small group so the staff were consistent. However, lately, we are seeing many different people, all of whom are good but as my mother's eyesight is very poor this can sometimes be confusing.
22 June 2022
Hi to everyone at Caremark, I would just like to say a very big thank for taking care of my Mom who I have just lost. You have a very caring team who showed not just care but a lot of love to our Mom and often made her laugh so many thanks to you all.
07 July 2021
My late 86-year-old dad was a client of Caremark's for two-and-a-half years. During that time he was on two half visits twice a day but for the last three months received four visits per day with two carers each time. My dad received the utmost professional personal care from Caremark's carers during this two-and-a-half-year period. He was always treated with dignity and respect by his carers, who over the course of time in their care, came to know and love him. Caremark made a huge difference to the last two-and-a-half years of his life and had it not been for the loyalty and dedication he received from the team that he wouldn't have been able to remain at home. At times they were willing to go above and beyond to assist him. A huge thank you from me, I will never forget what you did for my dad and I know I can speak for my mom when I say that she will miss your visits and is truly grateful for how you cared for her husband in his final days of need. Big thanks to you.
07 April 2021
Just wanted to write a review to give reassurance for anyone having to select carers for their loved ones. Caremark (Redditch & Bromsgrove) have been really great looking after my Mum. They are always friendly, supportive and take a real interest in her and how she is feeling. Quite often I have opened the door and they are singing away together. Nothing was too much trouble and they are very flexible around your needs. Every carer was great, one in particular looked after Mum so well. Thank you to the whole team, you made a traumatic time that bit easier to deal with.
29 March 2021
Mum built a special bond with her carers from Caremark (Redditch & Bromsgrove), she would listen to their advice and was cared for as if she were a member of their own family. The carers actually gave the family confidence too as we had never dealt with carers before in this situation, we were very naive about carers coming into the family home so we can’t thank them enough for the fourteen months since the Caremark (Redditch & Bromsgrove) team came into our lives and took over caring for both parents. We have received the best possible care and kindness from the whole team, always treating them with respect and dignity, for making them laugh and giving them the lift they need to get through each day. I also liked that they would take five or ten minutes out of their busy schedule to sit down and have a chat or allow time to look at photos with them both.
12 January 2021
Care staff excellent.
17 December 2020
I have been really pleased with Caremark and their care for my father-in-law. He did not want to have carers in, but the time came when it was necessary. All of the staff, both office-based and carers alike, made it possible for him to stay in his home and supported him with friendly helpfulness. The carers cheered up his day, and he eventually looked forward to their visits. They were patient and caring and always willing to speak very loudly when the hearing aids weren’t working!
23 October 2020
I am very pleased with the care I am having from Caremark. They are very careful, willing and helpful and I can talk to them.
12 June 2020
We have been having care for only a couple of months to help with Dad as he's getting very frail and as well as myself, my sister and my brother visiting to care for him every day we felt that we needed extra help. I was a bit concerned as it's a new thing for us and him but shouldn't have worried, the carers have all been wonderful and contact us immediately if any concerns, and help us to get them resolved. Don't know how we managed without them now. Thank you all so much.
05 June 2020
You looked after a client of mine in January. l was very grateful for the dignified way he was looked after, even when he suddenly passed away. Even now, it's very sad to think he went far too soon, the staff at Bromsgrove were brilliant with him and in these strange times we are now in, l hope everyone is safe and well. I'm thinking of you all. Keep safe, and thank you.
16 October 2019
The carers are all polite, friendly, caring and thoughtful. They cope with the medical demands efficiently and are constantly monitoring the patient for changes. They show respect at all times and are welcome when they visit. We are satisfied with the service.
08 October 2019
Always treat me with respect and always have a chat. I would not be without the staff with all the help they give me. It makes my day to see them.
30 July 2019
Caremark provides me with good service. They have helped me and my late husband. Carers are very helpful and kind.
30 July 2019
Caremark have been providing 24-hour care for my cousin for more than 5 years now. Each of the carers have provided excellent support and professional care. Two carers look after him now on a regular basis and without doubt, their work is outstanding. They support him in every aspect of his life both personally and socially which gives him a happy secure life at home. Thank you.