The staff do not fill in the timesheet correctly or leave when asked.
The staff do not carry their ID. They leave people useless. No one likes
to have a carer in the morning, then come at lunchtime, even come at
1515 for this which is too late, as the next call can be 1830. This is
not caring. This is not good enough. They do not listen to the client.
For a sandwich, they give what they think, the same at breakfast. Do not
change gloves to get food after emptying commode. Not with me a week
before I changed them. Would not recommend them to anyone. If they
have, get rid of them.
Latest Reviews for Advance Home Care Ltd
03 November 2020
The staff do not fill in the timesheet correctly or leave when asked.
The staff do not carry their ID. They leave people useless. No one likes
to have a carer in the morning, then come at lunchtime, even come at
1515 for this which is too late, as the next call can be 1830. This is
not caring. This is not good enough. They do not listen to the client.
For a sandwich, they give what they think, the same at breakfast. Do not
change gloves to get food after emptying commode. Not with me a week
before I changed them. Would not recommend them to anyone. If they
have, get rid of them.