82 High Street, Shoreham-by-Sea, BN43 5DB
View Full Details of Carewise LtdLiving so far from my mother-in-law it has been a growing concern to us as she became frailer and started to be confused. Knowing that the carers would be in shortly to deal with any problems she'd raised over the phone with us was such a relief. They dealt with any issue, from sorting out the TV controls to sorting out meals, flagging up supply issues, to even dealing with an unwanted cold caller who'd gained admittance. There was more than one occasion in which the carer had to stay with Mum beyond their allotted visit time, because she had fallen or was too ill, staying until an ambulance or doctor arrived. This presumably meant rearrangement of schedules for everyone, but it was always done with good humour and the feeling that Mum's needs should always be met. They always kept us fully informed and they were proactive in flagging up any issues that they had noticed. I have no hesitation in recommending this very caring, hardworking team of people.
Carewise started caring for Mum in 2017 after she broke her hip. Care was increased as Mum became more in need. During the past year, she deteriorated quite badly and needed extra help. This was increased to 4 times a day. I cannot praise the carers and office staff enough. Carers were always kind and understanding and office staff always helped in making sure any difficulties we had were dealt with i.e. getting a carer to do something specific like find the tv remote control or make sure the phones were replaced. Everybody had a positive and helpful attitude. We knew Mum was in good hands. They could not have been better, they all had a very caring attitude and we are so grateful to them for making Mum's life more comfortable and giving us the confidence that Mum had the care she needed while she was still able to be at home. Thank you Carewise.
Living so far from my mother-in-law it has been a growing concern to us as she became frailer and started to be confused. Knowing that the carers would be in shortly to deal with any problems she'd raised over the phone with us was such a relief. They dealt with any issue, from sorting out the TV controls to sorting out meals, flagging up supply issues, to even dealing with an unwanted cold caller who'd gained admittance. There was more than one occasion in which the carer had to stay with Mum beyond their allotted visit time, because she had fallen or was too ill, staying until an ambulance or doctor arrived. This presumably meant rearrangement of schedules for everyone, but it was always done with good humour and the feeling that Mum's needs should always be met. They always kept us fully informed and they were proactive in flagging up any issues that they had noticed. I have no hesitation in recommending this very caring, hardworking team of people.
Carewise started caring for Mum in 2017 after she broke her hip. Care was increased as Mum became more in need. During the past year, she deteriorated quite badly and needed extra help. This was increased to 4 times a day. I cannot praise the carers and office staff enough. Carers were always kind and understanding and office staff always helped in making sure any difficulties we had were dealt with i.e. getting a carer to do something specific like find the tv remote control or make sure the phones were replaced. Everybody had a positive and helpful attitude. We knew Mum was in good hands. They could not have been better, they all had a very caring attitude and we are so grateful to them for making Mum's life more comfortable and giving us the confidence that Mum had the care she needed while she was still able to be at home. Thank you Carewise.