Unit 8 Skyways Commercial Campus, Amy Johson Way, Blackpool, FY4 3RS
View Full Details of Cherish UK LtdCherish office staff are rude, not organized, don't care about their clients, and send carers with very little training, I've had it all from a teenager sitting on the floor with his legs crossed sucking his thumb not knowing what to do, being given breakfast in a mixing bowl, a carer not knowing how to warm milk up in a microwave, even though they are supposed to remind me of medication this very rarely happened, in the 2 years I have been with the company, never have they done staff appraisals, or even asked how the staff are doing, we used to get the same regular carers at one point, but now its anyone and some speak very little English, stay away from this company for your own sanity.
Have been let down by my care company, my carer said that she had 30 mins either side of the time I was given on the rota for 7 am, she turned up at 7:30 and said she had 30 mins. All the carers I have had 10 mins travelling time but she said 30 mins. I had a doctor's appointment at 7:55 so I just put some clothes on, no breakfast or drink, and management was on her side.
We had the pleasure of some wonderful carers from Cherish UK who assisted me and my wife after she fell and ended up in hospital. They were here to help her but they helped me too. Nothing was too much trouble. Courteous, kind, wonderful. Their schedules varied but the care was always excellent. I am just sorry we only got them for a short time and if we needed care in the future I would not hesitate to call them.
My family member was cared for by Cherish UK Ltd this summer. It was a difficult situation, with lots of health issues and advanced dementia, we were struggling to cope until the wonderful carers at Cherish came in to help us. They were so well trained, friendly, flexible, and they supported us as well as our mum. I honestly can't thank them enough and I recommend them to everyone.
Cherish office staff are rude, not organized, don't care about their clients, and send carers with very little training, I've had it all from a teenager sitting on the floor with his legs crossed sucking his thumb not knowing what to do, being given breakfast in a mixing bowl, a carer not knowing how to warm milk up in a microwave, even though they are supposed to remind me of medication this very rarely happened, in the 2 years I have been with the company, never have they done staff appraisals, or even asked how the staff are doing, we used to get the same regular carers at one point, but now its anyone and some speak very little English, stay away from this company for your own sanity.
Have been let down by my care company, my carer said that she had 30 mins either side of the time I was given on the rota for 7 am, she turned up at 7:30 and said she had 30 mins. All the carers I have had 10 mins travelling time but she said 30 mins. I had a doctor's appointment at 7:55 so I just put some clothes on, no breakfast or drink, and management was on her side.
We had the pleasure of some wonderful carers from Cherish UK who assisted me and my wife after she fell and ended up in hospital. They were here to help her but they helped me too. Nothing was too much trouble. Courteous, kind, wonderful. Their schedules varied but the care was always excellent. I am just sorry we only got them for a short time and if we needed care in the future I would not hesitate to call them.
My family member was cared for by Cherish UK Ltd this summer. It was a difficult situation, with lots of health issues and advanced dementia, we were struggling to cope until the wonderful carers at Cherish came in to help us. They were so well trained, friendly, flexible, and they supported us as well as our mum. I honestly can't thank them enough and I recommend them to everyone.