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75-77 Drake Street, Rochdale, OL16 1SB
View Full Details of Community Careline ServicesLatest Reviews for Community Careline Services
13 November 2024
Morning carer is exceptional. She works extremely hard, washing, feeding, bed changing. Nothing is left undone. Evening carer well liked by my sister, however he isn't as conscientious, nevertheless kind.
06 November 2024
The carers looks after my 81 year old mother and are amazing! Kind, considerate, polite and very professional. My mum has gone from saying that she would never have carers to now feeling like she has new friends. They are also very supportive and also support me and always keep me updated on everything. So pleased to know my mum is in their care.
29 July 2024
Carers are very approachable. The office team are good, speak to one of the ladies in there, she is good and always gets things done.
24 July 2024
The management has done well and sorted out the workers and clients. The management listens to clients and workers. They have done wonders.
18 July 2024
The care team is friendly and kind.
15 July 2024
My daughter is visited four times daily, this can be the same or different carers, and they are all very, very caring. Nothing is too much trouble, excellent timekeeping. With their excellent care, it relieves a massive strain from this family.
15 July 2024
The carers give efficient and reliable care and are always very friendly.
15 July 2024
My first week of care in February was with another team who passed me onto Careline Services who have been fine.
15 July 2024
The Careline staff are excellent. They do all they can and more.
29 May 2024
Excellent caring and understanding. I have Lymphoedema in both legs and it just makes my life easier. The care staff always take care and make sure they don’t cause me any discomfort, all in all, an excellent care provider. Thank you for everything you do for me and for the support it really means so much to me. Kind regards.
04 December 2023
Since day one of my mother's care, the ladies who have care for my mother have been outstanding. Their patience and bedside manner have been second to none. Having a house full of people living on the same residence as the patients can be challenging, however, the ladies have had the upmost respect and have adapted to the dynamic of her household.
04 December 2023
The care manager and her team always give my wife care, compassion and understanding at all times. This is a massive relief for me, knowing that my wife receives this excellent care which makes her happy, and I know she is in good hands. Happy wife, happy life.
04 December 2023
I was anxious coming out of hospital and having home care. The care manager and field care supervisor took the time to come and meet me first. They listened to my anxiety and put me at ease, they also took the time to get to know me and what was important to me. The team that they have provided all put my needs/wants as a priority and show great compassion, empathy and respect.
20 September 2023
We understand why they have a poor record with CQC. Inadequate and a requires improvement rating. Awful service. They have let us down and left our family member at risk. Avoid this service. Appalling standard of care. Poor communication. Lack basic knowledge and should not be allowed to work with vulnerable people.
15 September 2023
Time-keeping - two carers great, others not acceptable. Quality - quality not consistent across carers. Training - seems inadequate or non-existent. Management - not to a good standard, from over clients and staff.
11 April 2021
Can't thank the manager and her team enough. Everything, from care for my parents to willingness to adapt quickly and advice and help from the office staff has been excellent. You're doing a great job. Made a difficult time so much easier.
15 January 2016
The various carers have come regularly and have always been helpful and kindly. They do little extra tasks but do not waste time.
14 January 2016
Excellent care and attention at all times. My daughter who visits regularly can support the above statement
14 January 2016
Community Care was recommended to me by a friend to care for our mum. She is only 74 and diagnosed with dementia. The office-care staff were very approachable, caring, understanding. Mums care was very consistent, the girls worked as a team. They were very professional towards mum and always showed her great respect. They communicated with each other and made us as a family feel like we could trust them to support our mum in her own home.
21 December 2015
I care I have received, particularly in the mornings has been excellent. At the tea-time visits, the time was arranged for 5.30 but has been anywhere between 4.45 to 5.45 (owing I suppose to rush hour traffic) which has sometimes resulted in having to eat rather quickly for someone 94 years old. Overall the service has been very friendly and good.
Latest Reviews for Community Careline Services
13 November 2024
Morning carer is exceptional. She works extremely hard, washing, feeding, bed changing. Nothing is left undone. Evening carer well liked by my sister, however he isn't as conscientious, nevertheless kind.
06 November 2024
The carers looks after my 81 year old mother and are amazing! Kind, considerate, polite and very professional. My mum has gone from saying that she would never have carers to now feeling like she has new friends. They are also very supportive and also support me and always keep me updated on everything. So pleased to know my mum is in their care.
29 July 2024
Carers are very approachable. The office team are good, speak to one of the ladies in there, she is good and always gets things done.
24 July 2024
The management has done well and sorted out the workers and clients. The management listens to clients and workers. They have done wonders.
18 July 2024
The care team is friendly and kind.
15 July 2024
My daughter is visited four times daily, this can be the same or different carers, and they are all very, very caring. Nothing is too much trouble, excellent timekeeping. With their excellent care, it relieves a massive strain from this family.
15 July 2024
The carers give efficient and reliable care and are always very friendly.
15 July 2024
My first week of care in February was with another team who passed me onto Careline Services who have been fine.
15 July 2024
The Careline staff are excellent. They do all they can and more.
29 May 2024
Excellent caring and understanding. I have Lymphoedema in both legs and it just makes my life easier. The care staff always take care and make sure they don’t cause me any discomfort, all in all, an excellent care provider. Thank you for everything you do for me and for the support it really means so much to me. Kind regards.
04 December 2023
Since day one of my mother's care, the ladies who have care for my mother have been outstanding. Their patience and bedside manner have been second to none. Having a house full of people living on the same residence as the patients can be challenging, however, the ladies have had the upmost respect and have adapted to the dynamic of her household.
04 December 2023
The care manager and her team always give my wife care, compassion and understanding at all times. This is a massive relief for me, knowing that my wife receives this excellent care which makes her happy, and I know she is in good hands. Happy wife, happy life.
04 December 2023
I was anxious coming out of hospital and having home care. The care manager and field care supervisor took the time to come and meet me first. They listened to my anxiety and put me at ease, they also took the time to get to know me and what was important to me. The team that they have provided all put my needs/wants as a priority and show great compassion, empathy and respect.
20 September 2023
We understand why they have a poor record with CQC. Inadequate and a requires improvement rating. Awful service. They have let us down and left our family member at risk. Avoid this service. Appalling standard of care. Poor communication. Lack basic knowledge and should not be allowed to work with vulnerable people.
15 September 2023
Time-keeping - two carers great, others not acceptable. Quality - quality not consistent across carers. Training - seems inadequate or non-existent. Management - not to a good standard, from over clients and staff.
11 April 2021
Can't thank the manager and her team enough. Everything, from care for my parents to willingness to adapt quickly and advice and help from the office staff has been excellent. You're doing a great job. Made a difficult time so much easier.
15 January 2016
The various carers have come regularly and have always been helpful and kindly. They do little extra tasks but do not waste time.
14 January 2016
Excellent care and attention at all times. My daughter who visits regularly can support the above statement
14 January 2016
Community Care was recommended to me by a friend to care for our mum. She is only 74 and diagnosed with dementia. The office-care staff were very approachable, caring, understanding. Mums care was very consistent, the girls worked as a team. They were very professional towards mum and always showed her great respect. They communicated with each other and made us as a family feel like we could trust them to support our mum in her own home.
21 December 2015
I care I have received, particularly in the mornings has been excellent. At the tea-time visits, the time was arranged for 5.30 but has been anywhere between 4.45 to 5.45 (owing I suppose to rush hour traffic) which has sometimes resulted in having to eat rather quickly for someone 94 years old. Overall the service has been very friendly and good.