Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

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Latest Reviews for Careline Home Support

stars
stars 28 August 2024
Our mother was diagnosed with dementia in 2020 and her condition deteriorated steadily from that time. By April '24 our family was seriously struggling to cope effectively. We were determined to look after her at home and by the grace of god we were put in touch with Careline. From the initial home visit by one of their managers, everything without exception was more than we could ever have hoped for. Their outstanding staff attended to mum 4 times each day over an 8-week period. We cannot speak highly enough about each of them. Their professional, warm-hearted and friendly approach to us all was evident each and every day. Despite mum's very serious decline to where she really didn't appear to be present the Careline staff managed on occasion to get her smiling and talking. Her last full sentence was, 'I really like this guy,' when talking about one of the team. Sadly mum passed away in June '24. We miss her dearly but we also miss the Careline staff as they had become our friends too.
Review from Andrew K (Son of Client/Service User)