1 Airport West, First Floor, Lancaster Way, Leeds, LS19 7ZA
View Full Details of Complete Care Agency LtdWe have had Complete Care Agency coming to us for the last 2 months. They do a fantastic job, very cheerful, caring, they ask and reassure my husband before doing any of the tasks. We have no complaints we think they are all amazing.
My mother received outstanding care from Complete Care. Initially she only needed two short visits but this increased to longer and in the last weeks of her life we were very pleased to be able to remain with Complete Care when the NHS took over funding her end of life care. We were very impressed with the quality of the staff, it was obvious they had received excellent training and they all worked together really well. Mum was treated with real respect and sensitivity and carers were very observant and attentive to her moods and needs. We were also pleased with the very effective administration and office based staff. There was always someone to speak to, even on Sunday evening, invoices were accurate and timely and additional staff were organised very quickly. We like the use of an app to record visits and as family members found that staff recorded key points clearly and we could always see what had taken place.
The carers provided by Complete Care Agency are of a high standard and are very friendly and easy to talk to when it comes to arranging my care requirements. The company has been looking after my care for almost 10 years now and I've had some excellent continuity in the care provision by carers who have taken their time to get to know my circumstances and my family. I cannot fault the care provided by the people who visit. Occasionally over those 10 years there have been communication issues around call times, but they occur much less in recent years, otherwise, I have to say, they are easy to contact and easy to deal with for my own personal care.
I wanted to thank all at the Complete Care Agency for the professional manner in which they cared for my recently departed mother. In the last 18 months, they have shown nothing but kindness and interest in my mothers well being and although sometimes it may have had its moments they treated my mother with the dignity she deserved! I know that seeing a friendly face and sharing a bit of banter helped my mother considerably and that continued up until her latter days! On behalf of my mum and I, thank you and I would be the first to recommend this company and its service!
After a prolonged illness getting back to full fitness was something I thought had evaded me. Complete Care have shown patience and compassion during what have been the hardest years of my life. I truly have them to thank for being able to enjoy the simple things in life once more.
We have had Complete Care Agency coming to us for the last 2 months. They do a fantastic job, very cheerful, caring, they ask and reassure my husband before doing any of the tasks. We have no complaints we think they are all amazing.
My mother received outstanding care from Complete Care. Initially she only needed two short visits but this increased to longer and in the last weeks of her life we were very pleased to be able to remain with Complete Care when the NHS took over funding her end of life care. We were very impressed with the quality of the staff, it was obvious they had received excellent training and they all worked together really well. Mum was treated with real respect and sensitivity and carers were very observant and attentive to her moods and needs. We were also pleased with the very effective administration and office based staff. There was always someone to speak to, even on Sunday evening, invoices were accurate and timely and additional staff were organised very quickly. We like the use of an app to record visits and as family members found that staff recorded key points clearly and we could always see what had taken place.
The carers provided by Complete Care Agency are of a high standard and are very friendly and easy to talk to when it comes to arranging my care requirements. The company has been looking after my care for almost 10 years now and I've had some excellent continuity in the care provision by carers who have taken their time to get to know my circumstances and my family. I cannot fault the care provided by the people who visit. Occasionally over those 10 years there have been communication issues around call times, but they occur much less in recent years, otherwise, I have to say, they are easy to contact and easy to deal with for my own personal care.
I wanted to thank all at the Complete Care Agency for the professional manner in which they cared for my recently departed mother. In the last 18 months, they have shown nothing but kindness and interest in my mothers well being and although sometimes it may have had its moments they treated my mother with the dignity she deserved! I know that seeing a friendly face and sharing a bit of banter helped my mother considerably and that continued up until her latter days! On behalf of my mum and I, thank you and I would be the first to recommend this company and its service!
After a prolonged illness getting back to full fitness was something I thought had evaded me. Complete Care have shown patience and compassion during what have been the hardest years of my life. I truly have them to thank for being able to enjoy the simple things in life once more.