Submit a Review for Genuine Care Homecare Services Ltd
139 High Street, Edenbridge, TN8 5AX
View Full Details of Genuine Care Homecare Services LtdLatest Reviews for Genuine Care Homecare Services Ltd
05 November 2024
Mum's last 2 carers have been lovely (current one and one before) Any issues have been quickly resolved. Care plan swiftly updated with changes. Mum would like to have more time just chatting but it's hard to know if that is possible/reasonable. It would be helpful to have an outline of reasonable expectations. Mum is well cared for, always clean, well-fed etc. I have always found the carers to be polite and helpful and feel confident that she is well cared for.
05 September 2023
Excellent physical aid where necessary and good humored conversation - they laugh at my jokes.
21 July 2023
Quite satisfied. Excellent staff of carers - each I class as a friend and confidant.
21 July 2023
The care provided for my husband is always cheerful, kind, efficient and professional. We very much like the continuity of personnel and timing. We are very satisfied with the quality of care provided by Genuine Care.
20 July 2023
Overall we have been very pleased with the care that Mum has received. From the staff that come out to her home to the staff in the office when we have rang with queries, problems or to pay the invoice. The service has always been very good.
20 July 2023
The care my mother has received over the last year or more has been excellent. The Genuine carers have been kind, efficient, gentle and always so happy which makes such a difference. The timing of the three-day visits has been very suitable and at times flexible, but all good. They were extremely hard and this is very much appreciated by my mother and myself.
Latest Reviews for Genuine Care Homecare Services Ltd
05 November 2024
Mum's last 2 carers have been lovely (current one and one before) Any issues have been quickly resolved. Care plan swiftly updated with changes. Mum would like to have more time just chatting but it's hard to know if that is possible/reasonable. It would be helpful to have an outline of reasonable expectations. Mum is well cared for, always clean, well-fed etc. I have always found the carers to be polite and helpful and feel confident that she is well cared for.
05 September 2023
Excellent physical aid where necessary and good humored conversation - they laugh at my jokes.
21 July 2023
Quite satisfied. Excellent staff of carers - each I class as a friend and confidant.
21 July 2023
The care provided for my husband is always cheerful, kind, efficient and professional. We very much like the continuity of personnel and timing. We are very satisfied with the quality of care provided by Genuine Care.
20 July 2023
Overall we have been very pleased with the care that Mum has received. From the staff that come out to her home to the staff in the office when we have rang with queries, problems or to pay the invoice. The service has always been very good.
20 July 2023
The care my mother has received over the last year or more has been excellent. The Genuine carers have been kind, efficient, gentle and always so happy which makes such a difference. The timing of the three-day visits has been very suitable and at times flexible, but all good. They were extremely hard and this is very much appreciated by my mother and myself.