Submit a Review for Guild Healthcare
Linford Court, Yarmouth Road, North Walsham, NR28 9AT
View Full Details of Guild HealthcareLatest Reviews for Guild Healthcare
11 March 2025
I cannot praise this company enough. Each and every member are so friendly and professional. They completely understand my Aunt and her needs. They have effortlessly become an extremely valued part of her daily routine, and as a family member I feel supported and am kept up to date on a daily basis on the outcomes of visits via the online portal. I have also contacted them a personally a few times and this is welcomed. I have and will continue to recommend.
07 March 2025
During this month of rotten weather the carer has arrived pretty well on time for my one evening visit. Quite often I have a visitor who shares my evening meal which is nicely prepared and cooked. The staff have been very good company and kept me amused.
05 March 2025
I simply can not rate Guild Care highly enough. They conducted a lengthy and in-depth assessment of my aunt right at the very start, providing a detailed care plan around her needs. This was done with humour and compassion and was thoroughly professional. Every single carer is exemplary. And Guild has worked well to provide my aunt with the same carers each day whenever possible. This is a highly professional organisation with dedicated and compassionate staff. If you or perhaps a relative of yours needs some care and support in their own home, then absolutely go with Guild. 10/10 on every aspect.
04 December 2024
My mother received such excellent care from the team at Guild Healthcare. The company is staffed by the very best, loveliest of people. Each of the carers helping Mum was professional, kind, empathetic and thoughtful. It was very hard for Mum to accept the help that she needed at first but each member of the team treated her with huge dignity and sensitivity so that she came to look forward to their visits. It gave us complete peace of mind to know that Mum was so very well looked after. The team took great care to include us in the planning of the care package and we were always kept fully informed. They were able to adapt the plan very quickly when Mum deteriorated and needed much more care. When outside agencies needed to be involved they acted on our behalf to get them engaged. We couldn't have asked for more from them. I can recommend this company completely and will be forever grateful that we found them.
28 November 2024
High-quality environment, with very caring and efficient staff. Very good food made freshly every day, available in the dining room or can be taken in one's own apartment. Regular events throughout the year, where one can socialise, as well as the lunch times. This review refers to The Limes in Acle. We have over ten years experience of this family-run organisation.
29 May 2024
Mum is very happy with the care she receives. Thank you.
15 May 2024
The staff are kind and helpful, also respectful. They have helped me resolve a number of issues I have had over the years as a service user - always quickly and efficiently.
07 May 2024
All are very helpful and pleasant and willing to do anything, like cleaning, changing sheets, etc. Very reliable, keeping to times as much as possible.
14 November 2023
Have help to get up to get up at 8am, then helped to shower and dress. Carers are all helpful. I am assisted at bedtime and helped into bed.
09 October 2023
As the full time carer for my partner, I am well supported by the practical care for her and for advice and encouragement. She is treated with respect and warmth. Carers are on time and carry out all the tasks we need. I am completely happy with the organisation and confident that we have the best possible service.
12 September 2023
The staff have always been really friendly, trustworthy, very caring towards dad, and will change shifts to accommodate any unexpected appointments etc.
30 June 2023
All staff are courteous and reasonably prompt, if they were late would apologise. Staff gave the impression that they cared, it was not just a job.
27 April 2023
Mum has been receiving a morning care visit since October 2020. She has got to know the same staff well and they are always on time. They prepare her breakfast, make her bed and have a chat, and are always cheerful and friendly. Mum looks forward to her daily visit, and I feel confident that she is being well cared for and trust that they would take appropriate action if needed. Records are accurate and the service appears to be very well managed. It is a great relief to the family that Mum is receiving such excellent care.
Latest Reviews for Guild Healthcare
11 March 2025
I cannot praise this company enough. Each and every member are so friendly and professional. They completely understand my Aunt and her needs. They have effortlessly become an extremely valued part of her daily routine, and as a family member I feel supported and am kept up to date on a daily basis on the outcomes of visits via the online portal. I have also contacted them a personally a few times and this is welcomed. I have and will continue to recommend.
07 March 2025
During this month of rotten weather the carer has arrived pretty well on time for my one evening visit. Quite often I have a visitor who shares my evening meal which is nicely prepared and cooked. The staff have been very good company and kept me amused.
05 March 2025
I simply can not rate Guild Care highly enough. They conducted a lengthy and in-depth assessment of my aunt right at the very start, providing a detailed care plan around her needs. This was done with humour and compassion and was thoroughly professional. Every single carer is exemplary. And Guild has worked well to provide my aunt with the same carers each day whenever possible. This is a highly professional organisation with dedicated and compassionate staff. If you or perhaps a relative of yours needs some care and support in their own home, then absolutely go with Guild. 10/10 on every aspect.
04 December 2024
My mother received such excellent care from the team at Guild Healthcare. The company is staffed by the very best, loveliest of people. Each of the carers helping Mum was professional, kind, empathetic and thoughtful. It was very hard for Mum to accept the help that she needed at first but each member of the team treated her with huge dignity and sensitivity so that she came to look forward to their visits. It gave us complete peace of mind to know that Mum was so very well looked after. The team took great care to include us in the planning of the care package and we were always kept fully informed. They were able to adapt the plan very quickly when Mum deteriorated and needed much more care. When outside agencies needed to be involved they acted on our behalf to get them engaged. We couldn't have asked for more from them. I can recommend this company completely and will be forever grateful that we found them.
28 November 2024
High-quality environment, with very caring and efficient staff. Very good food made freshly every day, available in the dining room or can be taken in one's own apartment. Regular events throughout the year, where one can socialise, as well as the lunch times. This review refers to The Limes in Acle. We have over ten years experience of this family-run organisation.
29 May 2024
Mum is very happy with the care she receives. Thank you.
15 May 2024
The staff are kind and helpful, also respectful. They have helped me resolve a number of issues I have had over the years as a service user - always quickly and efficiently.
07 May 2024
All are very helpful and pleasant and willing to do anything, like cleaning, changing sheets, etc. Very reliable, keeping to times as much as possible.
14 November 2023
Have help to get up to get up at 8am, then helped to shower and dress. Carers are all helpful. I am assisted at bedtime and helped into bed.
09 October 2023
As the full time carer for my partner, I am well supported by the practical care for her and for advice and encouragement. She is treated with respect and warmth. Carers are on time and carry out all the tasks we need. I am completely happy with the organisation and confident that we have the best possible service.
12 September 2023
The staff have always been really friendly, trustworthy, very caring towards dad, and will change shifts to accommodate any unexpected appointments etc.
30 June 2023
All staff are courteous and reasonably prompt, if they were late would apologise. Staff gave the impression that they cared, it was not just a job.
27 April 2023
Mum has been receiving a morning care visit since October 2020. She has got to know the same staff well and they are always on time. They prepare her breakfast, make her bed and have a chat, and are always cheerful and friendly. Mum looks forward to her daily visit, and I feel confident that she is being well cared for and trust that they would take appropriate action if needed. Records are accurate and the service appears to be very well managed. It is a great relief to the family that Mum is receiving such excellent care.