Submit a Review for Lauriem Complete Care Ltd - Deal
32 Albert Road, Deal, CT14 9FE
View Full Details of Lauriem Complete Care Ltd - DealLatest Reviews for Lauriem Complete Care Ltd - Deal
24 May 2024
The care that my husband gets is very good and always happy.
01 November 2023
As a carer for my husban, who has had heart surgery and two strokes, I have been very grateful for the help that carers support have put in place via Lauriem. Recently I have had knee surgery and used Lauriem in a private capacity. They were prompt in arranging this and the carers extremely helpful. It is also extremely helpful to have a regular carer who is aware of jobs that are required.
06 September 2023
From the first visit of my first carer, I knew I had made the right decision to use this company. My care plan was totally adhered to and the service provided was excellent, the prices charged were great value and all the staff who attended to me were kind and supportive. My dignity was maintained throughout and I was given great encouragement at all times. I highly recommend Lauriem to anyone looking for a professional personal care team.
21 August 2023
Dad's comments - always: Courteous, knowledgeable, prompt, attentive to client's needs, polite/friendly/jovial, reliable, thorough, reassuring, supportive and helpful, excellent team and the new carers always check the plan.
11 August 2023
I would prefer to have a carer at similar times daily, ideally at around 8:30 am. I appreciate the difficulties that you have, in reality, it's only a minor issue. Otherwise, I find your staff helpful and generally a pleasure to see.
11 July 2023
Carers for the most part are kind, friendly and cheerful. The new young carer at Caesar Court is outstanding. Some are kind but gormless one or two could not care less. Generally, though the carers are good. Time slots are chaotic and annoying, billing is a disaster and must improve. More flexibility of care/help is needed in Caeser Court as residents are deteriorating in health and with age.
05 June 2023
The care workers are polite, pleasant, and caring to both myself and my partner. They are considerate to both our needs which is very important. They carry out their tasks with dignity and respect at all times. The office staff do their utmost to keep consistency with regular care workers and are very pleasant and helpful when contacted.
18 April 2023
We approached Lauriem six months ago when it became apparent that my aunt needed additional home support. Not living locally to my aunt they made a difficult situation easier to cope with. As time progressed we asked for additional services. They are punctual and always treat my aunt with respect and patience. Communication between Lauriem and me is good and problems are immediately notified and dealt with. First-class service and everyone's efforts are very much appreciated.
24 March 2023
All the carers are very friendly and professional, they look after all Mum's needs in every way, Mum always looks forward to seeing them and having a chat. They always keep me posted if there is a problem or a change in any way. Mum and I always appreciate your hard work and dedication. Thank you all so very much.
22 March 2023
A complete care package. Courteous, respectful, extremely helpful and good timekeepers. I cannot fault any part of the extremely first-class service. Everyone is an individual and contributes to making our lives all the better for it.
21 March 2023
The carers are helpful and friendly and easy to talk to.
14 March 2023
I find the staff very friendly and helpful. They are helping me become more social and take better care of myself in daily life. People I know say they can see a difference in me. I could have done with this sort of help years ago.
16 December 2022
My carers are compassionate and caring. They are very helpful and it is a pleasure to have.
18 November 2022
I am electric wheelchair-bound and required a hoist for transferring to bed/wheelchair and back. Without exception all my carers are excellent. They are professional and most importantly they are pleasant company. I need full support including attending to pressure sores. I simply could not manage without their assistance.
18 November 2022
We have used Lauriem Complete Care several times in the past few years. They have always provided a good and reliable service for my husband while we are on holiday in Deal.
07 November 2022
Personal care: Carers are very helpful and polite, making me feel more secure and safer. I like the continuity with the carers I know. Domestic: Very helpful and carers do what I ask. Takes the pressure off for me to do everything myself. Finance in the company is very poor with several errors and delays in collecting payments.
04 October 2022
I am very satisfied. Some carers have particularly high standards.
04 October 2022
Service is good; they ask me if everything is alright.
06 September 2022
We find our experience with the staff overall very good. They are all friendly and professional some more than others.
06 September 2022
Lauriem staff are always helpful, caring, and happy to help and support not only the service user but also the family. Their support has been greatly valued by our loved ones and our family as a whole. Knowing the care that is given when the family are having a rest day is a tremendous help.
Latest Reviews for Lauriem Complete Care Ltd - Deal
24 May 2024
The care that my husband gets is very good and always happy.
01 November 2023
As a carer for my husban, who has had heart surgery and two strokes, I have been very grateful for the help that carers support have put in place via Lauriem. Recently I have had knee surgery and used Lauriem in a private capacity. They were prompt in arranging this and the carers extremely helpful. It is also extremely helpful to have a regular carer who is aware of jobs that are required.
06 September 2023
From the first visit of my first carer, I knew I had made the right decision to use this company. My care plan was totally adhered to and the service provided was excellent, the prices charged were great value and all the staff who attended to me were kind and supportive. My dignity was maintained throughout and I was given great encouragement at all times. I highly recommend Lauriem to anyone looking for a professional personal care team.
21 August 2023
Dad's comments - always: Courteous, knowledgeable, prompt, attentive to client's needs, polite/friendly/jovial, reliable, thorough, reassuring, supportive and helpful, excellent team and the new carers always check the plan.
11 August 2023
I would prefer to have a carer at similar times daily, ideally at around 8:30 am. I appreciate the difficulties that you have, in reality, it's only a minor issue. Otherwise, I find your staff helpful and generally a pleasure to see.
11 July 2023
Carers for the most part are kind, friendly and cheerful. The new young carer at Caesar Court is outstanding. Some are kind but gormless one or two could not care less. Generally, though the carers are good. Time slots are chaotic and annoying, billing is a disaster and must improve. More flexibility of care/help is needed in Caeser Court as residents are deteriorating in health and with age.
05 June 2023
The care workers are polite, pleasant, and caring to both myself and my partner. They are considerate to both our needs which is very important. They carry out their tasks with dignity and respect at all times. The office staff do their utmost to keep consistency with regular care workers and are very pleasant and helpful when contacted.
18 April 2023
We approached Lauriem six months ago when it became apparent that my aunt needed additional home support. Not living locally to my aunt they made a difficult situation easier to cope with. As time progressed we asked for additional services. They are punctual and always treat my aunt with respect and patience. Communication between Lauriem and me is good and problems are immediately notified and dealt with. First-class service and everyone's efforts are very much appreciated.
24 March 2023
All the carers are very friendly and professional, they look after all Mum's needs in every way, Mum always looks forward to seeing them and having a chat. They always keep me posted if there is a problem or a change in any way. Mum and I always appreciate your hard work and dedication. Thank you all so very much.
22 March 2023
A complete care package. Courteous, respectful, extremely helpful and good timekeepers. I cannot fault any part of the extremely first-class service. Everyone is an individual and contributes to making our lives all the better for it.
21 March 2023
The carers are helpful and friendly and easy to talk to.
14 March 2023
I find the staff very friendly and helpful. They are helping me become more social and take better care of myself in daily life. People I know say they can see a difference in me. I could have done with this sort of help years ago.
16 December 2022
My carers are compassionate and caring. They are very helpful and it is a pleasure to have.
18 November 2022
I am electric wheelchair-bound and required a hoist for transferring to bed/wheelchair and back. Without exception all my carers are excellent. They are professional and most importantly they are pleasant company. I need full support including attending to pressure sores. I simply could not manage without their assistance.
18 November 2022
We have used Lauriem Complete Care several times in the past few years. They have always provided a good and reliable service for my husband while we are on holiday in Deal.
07 November 2022
Personal care: Carers are very helpful and polite, making me feel more secure and safer. I like the continuity with the carers I know. Domestic: Very helpful and carers do what I ask. Takes the pressure off for me to do everything myself. Finance in the company is very poor with several errors and delays in collecting payments.
04 October 2022
I am very satisfied. Some carers have particularly high standards.
04 October 2022
Service is good; they ask me if everything is alright.
06 September 2022
We find our experience with the staff overall very good. They are all friendly and professional some more than others.
06 September 2022
Lauriem staff are always helpful, caring, and happy to help and support not only the service user but also the family. Their support has been greatly valued by our loved ones and our family as a whole. Knowing the care that is given when the family are having a rest day is a tremendous help.