Submit a Review for Mumby's Live-in Care
The Ark, Wantage Road, Frilford, Abingdon, OX13 5NY
View Full Details of Mumby's Live-in CareLatest Reviews for Mumby's Live-in Care
17 March 2025
The experience I have had with both my carers has been excellent. Both came from Poland so it was not easy with my dysarthria but they both made it work. One of them gave me the confidence, but the other was the cleverer.
31 December 2024
The standard of care was excellent. The carer was kind and patient and looked after my mum exceptionally well. They got on really well and she cooked lovely food for mum. She was confident and capable with mums care needs.
12 December 2024
Our fit and healthy father had an ischaemic stroke and contracted viral encephalitis. Sadly he also went through medical negligence and required 18 months of hospitalisation. Finally, we were able to get our father home but sadly Social Services became a hurdle preventing our father from getting the care that he required. We found Mumby's and were immediately impressed by the compassion and empathy that they showed both our father and us as a family. We were in regular contact with the staff who went above and beyond to help us safeguard our father and provided us with both professional advice and emotional support for a family at breaking point. At times we were in panic mode but the carer reassured us that Dad's needs could be met and put our minds at ease. One of the staff found a wonderful carer that met our father's requirements and on the 19th of November 2024, we finally got our father home! He is thriving with his live-in carer and will be forever grateful to this wonderful company. Thank you!
14 November 2024
Mumby's provided exceptional live-in care for my Mum for nearly four years. Our main live-in carer looked after Mum for most of that time. When Mum left hospital, staff thought she was end of life and would die within weeks. It was thanks to excellent care, food, and appropriate medication and equipment that Mum lived for nearly four years. The carer built a great rapport with Mum; she was loving and caring and could get the best out of Mum even as her dementia got worse. While Mum was capable of it, she entertained her with puzzles and games. She was committed to getting Mum outside. She was thorough, well-organised, clean and tidy. She was an excellent cook. She delivered prescribed medicines but also referred Mum to the GP or for specialist support. Of course, she had longer breaks. Mumby's always provided a replacement carer. Some were exceptional; their different styles gave Mum variety. The office team were available to support the carers, including chasing medical services.
31 July 2024
We used Mumby's for the five weeks preceding my husband's death. From the initial consultation to the experience of having a live-in carer, I can only say that Mumby's has been a godsend. Every contact has been both efficient and shown human warmth and understanding. Our carer had to deal with a quickly changing situation which she did with extraordinarily calm capability. She looked after my husband with great skill, natural talent and devotion.
23 May 2024
We are very happy with Mumby's services and support given to my father. They also make the wider family feel at ease when visiting the home. We're very happy with the level of care and communication we receive from both the carers and the management team.
09 May 2024
My uncle is extremely well looked after by excellent carers who understand his need for sensitive, supporting care within his daily routine. Mumby's has, throughout, listened to any concerns we have had and dealt with them appropriately with kindness and patience to all concerned, and I would not hesitate to recommend this company to other future clients.
09 May 2024
We are delighted with Mumby's services and support given to not just our mother, but also to the wider family. As we do not live locally, we are entirely confident that Mumby's carers are in full control of the day-to-day needs. The level of communication between us and all the members of Mumby's team is personal, high quality, timely and well-informed.
09 May 2024
My mother has been well looked after by the carers that they find for her. If she has a problem they are quick to resolve any issues. We as a family are happy with the service we have received this year. Mumby’s go the extra mile and the staff are always there to help.
07 May 2024
My brother has 2 main carers from Mumby's and others who come, when his main carers are not available. When I visit, (normally fortnightly) carers are conscientious, friendly and helpful. They are meticulous about medication and support my brother appropriately without taking away what independence he has. His two main carers are respectful and kind, and cooperate with whatever he wants to do, enhancing his independence. They attend to his personal care when needed. The main Carers are reliable, and manage the house well and my brother enjoys their cooking. I am so relieved to think he is safe in their hands. Some carers might not enjoy the quiet rural setting full of wildlife where my brother lives but Mumby's are good at matching the Carer to his needs and environment. They also respond quickly if there are any issues which need sorting. Excellent agency.
21 March 2024
We have used Mumby's for live-in care for around a year now and we have been very happy with them. If there have been any issues, as there sometimes can be, we’ve contacted one of the staff members and she has always done her utmost to resolve it. We have a carer at present and she is such a great fit for both my mum and our family. Mumby's takes the time to get the right carer and this makes the world of difference to us all as a family. Thank you.
20 March 2024
We chose Mumby's because they employ their own staff, and they can match a suitable carer to the client taking into consideration their health and day-to-day care needs. However, the carer profile is not comprehensive enough, more details should be given with their experience in previous roles and relevant care capabilities. What experience they have in certain areas. The carers who worked out well with mother, were a great success, and we knew mother was being well looked after, however in the last year of our mother's life, she had many complex health needs, and, as she deteriorated, there were times when her behaviour was challenging, and some carers found this difficult to manage. In the last weeks of her life, my mother needed palliative care, the carer managed to the best of her ability but not enough experience. Mumbys are always willing to listen, and be supportive on the telephone, and give good advice when needed. I can recommend them as a good care agency.
12 January 2024
Mumby's were very easy to deal with and were very flexible and accommodating as we struggled to tie down exact care needs and dates for my mother coming out of hospital. The carer provided was both good at providing personal care and had a very friendly and caring nature. The service provided was indispensable and I would not hesitate to recommend Mumby's for live-in care.
14 September 2023
After almost a year, I have found Mumby's to be a highly competent and trustworthy care provider. Initially caring for my mother, they stayed to care for my father when she had to go to a nursing home. Their carers were proactive in keeping each other informed and sorting issues, working well as a team, despite being very disparate characters. My parents and I feel we were very fortunate in choosing Mumby's. Sadly both parents now have to be.
20 July 2023
When my mum descended suddenly and unexpectedly into Alzheimer's, with no family living nearby, we tried to manage with daily visits from a care organisation, but this soon became insufficient. Luckily we found Mumby's Live-in Care, and have been matched with a lovely lady who takes great care of my mum and it has taken such a terrible weight and anxiety off our shoulders. We are able to see our mum without the stress of being carers ourselves, while knowing that she is safe, eating well, and being looked after. Nothing will take away the terrible situation, but Mumby's have made it easier to manage.
12 April 2023
My father has dementia and after some time in hospital for a broken hip, it became apparent he needed more support at home. We were recommended Mumby's Live-in Care by a family friend and from the moment I rang for an initial chat I knew it was the right choice. Care, compassion, understanding, knowledge and as important, for our family, a sense of humour. Dad is happy, mum is happy so - as an only child - I’m happy! Our carer is just the ideal match and has quickly become part of our little family. She is fantastic with Dad but provides support to Mum and me too as we navigate this difficult journey together. We did not choose the situation we are in and wouldn’t wish it on anyone. But we did choose Mumbys and for that I’m grateful.
03 March 2023
Mumbys on the whole have been unbelievable in this complex situation regarding my mother who had a stroke and was left unable to walk or talk and then lost my father suddenly. They have helped make it possible for my mother to remain in her own home feeling supported and secure which is very important to her and us as a family. The team are always on hand whenever we have any queries or concerns and they are a support and comfort to me as well as my mother.
19 October 2022
We had 2 live-in carers from Mumby's. The first left after 5 days following complaints from the supporting carers. Her care was rough, disorganised and outdated. The second was a companion, not a carer suitable for my mum's needs. She was incompetent, apparently little trained and as the days continued, increasingly unsupported and unhelpful. We have not renewed the contract and will be writing to the CQC about them.
20 September 2022
Mumby's have provided live-in care to my elderly parents these past six months. We have been so impressed at the professionalism and kindness of Mumby's carers. Clearly, they are very well trained for their roles, but it is their sensitive approach during difficult moments that really stands out. This is matched by a very impressive administration/management team for whom nothing is too much trouble. We recommend Mumbys without reservation.
30 August 2022
Mumby's employs very kind and helpful people who are dedicated to providing good care. They have enabled my mother to keep living in her own home at a time - during the pandemic - when there were higher risks to move her to a care home. We are very grateful for their work and it has been a reel pleasure to get to know them.
Latest Reviews for Mumby's Live-in Care
17 March 2025
The experience I have had with both my carers has been excellent. Both came from Poland so it was not easy with my dysarthria but they both made it work. One of them gave me the confidence, but the other was the cleverer.
31 December 2024
The standard of care was excellent. The carer was kind and patient and looked after my mum exceptionally well. They got on really well and she cooked lovely food for mum. She was confident and capable with mums care needs.
12 December 2024
Our fit and healthy father had an ischaemic stroke and contracted viral encephalitis. Sadly he also went through medical negligence and required 18 months of hospitalisation. Finally, we were able to get our father home but sadly Social Services became a hurdle preventing our father from getting the care that he required. We found Mumby's and were immediately impressed by the compassion and empathy that they showed both our father and us as a family. We were in regular contact with the staff who went above and beyond to help us safeguard our father and provided us with both professional advice and emotional support for a family at breaking point. At times we were in panic mode but the carer reassured us that Dad's needs could be met and put our minds at ease. One of the staff found a wonderful carer that met our father's requirements and on the 19th of November 2024, we finally got our father home! He is thriving with his live-in carer and will be forever grateful to this wonderful company. Thank you!
14 November 2024
Mumby's provided exceptional live-in care for my Mum for nearly four years. Our main live-in carer looked after Mum for most of that time. When Mum left hospital, staff thought she was end of life and would die within weeks. It was thanks to excellent care, food, and appropriate medication and equipment that Mum lived for nearly four years. The carer built a great rapport with Mum; she was loving and caring and could get the best out of Mum even as her dementia got worse. While Mum was capable of it, she entertained her with puzzles and games. She was committed to getting Mum outside. She was thorough, well-organised, clean and tidy. She was an excellent cook. She delivered prescribed medicines but also referred Mum to the GP or for specialist support. Of course, she had longer breaks. Mumby's always provided a replacement carer. Some were exceptional; their different styles gave Mum variety. The office team were available to support the carers, including chasing medical services.
31 July 2024
We used Mumby's for the five weeks preceding my husband's death. From the initial consultation to the experience of having a live-in carer, I can only say that Mumby's has been a godsend. Every contact has been both efficient and shown human warmth and understanding. Our carer had to deal with a quickly changing situation which she did with extraordinarily calm capability. She looked after my husband with great skill, natural talent and devotion.
23 May 2024
We are very happy with Mumby's services and support given to my father. They also make the wider family feel at ease when visiting the home. We're very happy with the level of care and communication we receive from both the carers and the management team.
09 May 2024
My uncle is extremely well looked after by excellent carers who understand his need for sensitive, supporting care within his daily routine. Mumby's has, throughout, listened to any concerns we have had and dealt with them appropriately with kindness and patience to all concerned, and I would not hesitate to recommend this company to other future clients.
09 May 2024
We are delighted with Mumby's services and support given to not just our mother, but also to the wider family. As we do not live locally, we are entirely confident that Mumby's carers are in full control of the day-to-day needs. The level of communication between us and all the members of Mumby's team is personal, high quality, timely and well-informed.
09 May 2024
My mother has been well looked after by the carers that they find for her. If she has a problem they are quick to resolve any issues. We as a family are happy with the service we have received this year. Mumby’s go the extra mile and the staff are always there to help.
07 May 2024
My brother has 2 main carers from Mumby's and others who come, when his main carers are not available. When I visit, (normally fortnightly) carers are conscientious, friendly and helpful. They are meticulous about medication and support my brother appropriately without taking away what independence he has. His two main carers are respectful and kind, and cooperate with whatever he wants to do, enhancing his independence. They attend to his personal care when needed. The main Carers are reliable, and manage the house well and my brother enjoys their cooking. I am so relieved to think he is safe in their hands. Some carers might not enjoy the quiet rural setting full of wildlife where my brother lives but Mumby's are good at matching the Carer to his needs and environment. They also respond quickly if there are any issues which need sorting. Excellent agency.
21 March 2024
We have used Mumby's for live-in care for around a year now and we have been very happy with them. If there have been any issues, as there sometimes can be, we’ve contacted one of the staff members and she has always done her utmost to resolve it. We have a carer at present and she is such a great fit for both my mum and our family. Mumby's takes the time to get the right carer and this makes the world of difference to us all as a family. Thank you.
20 March 2024
We chose Mumby's because they employ their own staff, and they can match a suitable carer to the client taking into consideration their health and day-to-day care needs. However, the carer profile is not comprehensive enough, more details should be given with their experience in previous roles and relevant care capabilities. What experience they have in certain areas. The carers who worked out well with mother, were a great success, and we knew mother was being well looked after, however in the last year of our mother's life, she had many complex health needs, and, as she deteriorated, there were times when her behaviour was challenging, and some carers found this difficult to manage. In the last weeks of her life, my mother needed palliative care, the carer managed to the best of her ability but not enough experience. Mumbys are always willing to listen, and be supportive on the telephone, and give good advice when needed. I can recommend them as a good care agency.
12 January 2024
Mumby's were very easy to deal with and were very flexible and accommodating as we struggled to tie down exact care needs and dates for my mother coming out of hospital. The carer provided was both good at providing personal care and had a very friendly and caring nature. The service provided was indispensable and I would not hesitate to recommend Mumby's for live-in care.
14 September 2023
After almost a year, I have found Mumby's to be a highly competent and trustworthy care provider. Initially caring for my mother, they stayed to care for my father when she had to go to a nursing home. Their carers were proactive in keeping each other informed and sorting issues, working well as a team, despite being very disparate characters. My parents and I feel we were very fortunate in choosing Mumby's. Sadly both parents now have to be.
20 July 2023
When my mum descended suddenly and unexpectedly into Alzheimer's, with no family living nearby, we tried to manage with daily visits from a care organisation, but this soon became insufficient. Luckily we found Mumby's Live-in Care, and have been matched with a lovely lady who takes great care of my mum and it has taken such a terrible weight and anxiety off our shoulders. We are able to see our mum without the stress of being carers ourselves, while knowing that she is safe, eating well, and being looked after. Nothing will take away the terrible situation, but Mumby's have made it easier to manage.
12 April 2023
My father has dementia and after some time in hospital for a broken hip, it became apparent he needed more support at home. We were recommended Mumby's Live-in Care by a family friend and from the moment I rang for an initial chat I knew it was the right choice. Care, compassion, understanding, knowledge and as important, for our family, a sense of humour. Dad is happy, mum is happy so - as an only child - I’m happy! Our carer is just the ideal match and has quickly become part of our little family. She is fantastic with Dad but provides support to Mum and me too as we navigate this difficult journey together. We did not choose the situation we are in and wouldn’t wish it on anyone. But we did choose Mumbys and for that I’m grateful.
03 March 2023
Mumbys on the whole have been unbelievable in this complex situation regarding my mother who had a stroke and was left unable to walk or talk and then lost my father suddenly. They have helped make it possible for my mother to remain in her own home feeling supported and secure which is very important to her and us as a family. The team are always on hand whenever we have any queries or concerns and they are a support and comfort to me as well as my mother.
19 October 2022
We had 2 live-in carers from Mumby's. The first left after 5 days following complaints from the supporting carers. Her care was rough, disorganised and outdated. The second was a companion, not a carer suitable for my mum's needs. She was incompetent, apparently little trained and as the days continued, increasingly unsupported and unhelpful. We have not renewed the contract and will be writing to the CQC about them.
20 September 2022
Mumby's have provided live-in care to my elderly parents these past six months. We have been so impressed at the professionalism and kindness of Mumby's carers. Clearly, they are very well trained for their roles, but it is their sensitive approach during difficult moments that really stands out. This is matched by a very impressive administration/management team for whom nothing is too much trouble. We recommend Mumbys without reservation.
30 August 2022
Mumby's employs very kind and helpful people who are dedicated to providing good care. They have enabled my mother to keep living in her own home at a time - during the pandemic - when there were higher risks to move her to a care home. We are very grateful for their work and it has been a reel pleasure to get to know them.