Submit a Review for Homecarers - Liverpool
3rd Floor, Rathbone Building, Liverpool Innovation Park, Liverpool, L7 9NJ
View Full Details of Homecarers - LiverpoolLatest Reviews for Homecarers - Liverpool
31 May 2024
I'm very happy with the care provided. The girls are lovely and nice as I have regular carers and I am comfortable with them. Provide good care for myself and the gentleman who lives with me. The carers provide personal care, food and fluids, do the domestic chores communicate effectively with me and the gentleman who lives with me.
30 May 2024
Homecarers Liverpool go above and beyond for my mother. I would recommend them to anyone, my mother loves all the girls and can’t fault any of them. I have found the office staff very pleasant and helpful. The initial assessment for my mother was so kind and professional, she reassured my mother as she has never received care before.
15 September 2023
My mother had amazing carers whom she loved, enjoyed their company, and who were brilliant at communicating and supporting our family.
15 September 2023
The amazing ladies from the palliative care team were more than we could hope for. They very quickly got to know what was important to Mum. Nothing was too much trouble, they made Mum laugh and were genuinely caring human beings. When my mum was ill, they waited at her house until midnight when the paramedics came. They were also knowledgeable and thoughtful and supported us as daughters.
04 November 2022
I wanted to send this email to convey our thanks to Homecarers - Liverpool for the care they have provided to my Grandfather over the last six weeks during his reablement care package. I would particularly like to say a huge thank you to the carer. He is an asset to your company and his happy and cheery personality goes a long way every time he calls to attend to my grandfather. Nothing is ever too much trouble for him and we are very grateful for the care he has provided as well as the laughter and giggles. I would definitely recommend your company and would not hesitate to use Homecarers - Liverpool again if required. Many Thanks.
25 August 2022
I went for an interview yesterday and the staff were very friendly and welcoming. They made me feel comfortable and relaxed during the interview which put my mind at ease. Overall I was very impressed.
14 June 2022
I have had home care for the last 5 weeks. The ladies who come to the house are very good. They are more than helpful. My only complaint is I had to cancel a lot of my calls as they were always late. Last night they turned up at nine o’clock for a tea call. The care providers are given jobs all over the place, eg. in my road there are three customers who need help. They give the call to different people, instead of one person who can look after three. This would cut down travel time and costs for petrol. Again I can only say the ladies who come to the house are lovely. I think the coordinators need to be more aware of the programming, the work within areas. Some days the ladies have 12 am calls.
30 May 2022
I can't sing their praise loud enough, they were very understanding and compassionate. Going out of their way to help with my mum and myself. They amazed me with their patience and tolerance with my mum when she was in a particularly foul mood and was almost always able to calm her down and settle her.
28 October 2020
If I could give 0 stars for this service I would. Been ‘caring’ for my Nan for a week since being discharged from hospital. Carers can’t even do the basics and introduce themselves to Nan, who on two occasions has been left in the same pad for 16 hours, has had instances of not being put to bed, has had meds not given, among other things. Some calls have lasted 4 minutes when they should be 30 minutes, she is paying for this ‘service’ out of her own money. I have worked in care for years and never ever witnessed such poor practice.
07 April 2020
During the time allocated to my husband - who has Alzheimer's disease. We found their caring rules exemplary. We were sad to learn that after a given period of use, we found that this company had to hand over to another. We experienced kindness, consideration, professionalism and dignity throughout. It has been 57-years since we married, and the concern for us as a couple was also appreciated.
27 November 2019
The carers who attended my husband were very helpful and pleasant.
Latest Reviews for Homecarers - Liverpool
31 May 2024
I'm very happy with the care provided. The girls are lovely and nice as I have regular carers and I am comfortable with them. Provide good care for myself and the gentleman who lives with me. The carers provide personal care, food and fluids, do the domestic chores communicate effectively with me and the gentleman who lives with me.
30 May 2024
Homecarers Liverpool go above and beyond for my mother. I would recommend them to anyone, my mother loves all the girls and can’t fault any of them. I have found the office staff very pleasant and helpful. The initial assessment for my mother was so kind and professional, she reassured my mother as she has never received care before.
15 September 2023
My mother had amazing carers whom she loved, enjoyed their company, and who were brilliant at communicating and supporting our family.
15 September 2023
The amazing ladies from the palliative care team were more than we could hope for. They very quickly got to know what was important to Mum. Nothing was too much trouble, they made Mum laugh and were genuinely caring human beings. When my mum was ill, they waited at her house until midnight when the paramedics came. They were also knowledgeable and thoughtful and supported us as daughters.
04 November 2022
I wanted to send this email to convey our thanks to Homecarers - Liverpool for the care they have provided to my Grandfather over the last six weeks during his reablement care package. I would particularly like to say a huge thank you to the carer. He is an asset to your company and his happy and cheery personality goes a long way every time he calls to attend to my grandfather. Nothing is ever too much trouble for him and we are very grateful for the care he has provided as well as the laughter and giggles. I would definitely recommend your company and would not hesitate to use Homecarers - Liverpool again if required. Many Thanks.
25 August 2022
I went for an interview yesterday and the staff were very friendly and welcoming. They made me feel comfortable and relaxed during the interview which put my mind at ease. Overall I was very impressed.
14 June 2022
I have had home care for the last 5 weeks. The ladies who come to the house are very good. They are more than helpful. My only complaint is I had to cancel a lot of my calls as they were always late. Last night they turned up at nine o’clock for a tea call. The care providers are given jobs all over the place, eg. in my road there are three customers who need help. They give the call to different people, instead of one person who can look after three. This would cut down travel time and costs for petrol. Again I can only say the ladies who come to the house are lovely. I think the coordinators need to be more aware of the programming, the work within areas. Some days the ladies have 12 am calls.
30 May 2022
I can't sing their praise loud enough, they were very understanding and compassionate. Going out of their way to help with my mum and myself. They amazed me with their patience and tolerance with my mum when she was in a particularly foul mood and was almost always able to calm her down and settle her.
28 October 2020
If I could give 0 stars for this service I would. Been ‘caring’ for my Nan for a week since being discharged from hospital. Carers can’t even do the basics and introduce themselves to Nan, who on two occasions has been left in the same pad for 16 hours, has had instances of not being put to bed, has had meds not given, among other things. Some calls have lasted 4 minutes when they should be 30 minutes, she is paying for this ‘service’ out of her own money. I have worked in care for years and never ever witnessed such poor practice.
07 April 2020
During the time allocated to my husband - who has Alzheimer's disease. We found their caring rules exemplary. We were sad to learn that after a given period of use, we found that this company had to hand over to another. We experienced kindness, consideration, professionalism and dignity throughout. It has been 57-years since we married, and the concern for us as a couple was also appreciated.
27 November 2019
The carers who attended my husband were very helpful and pleasant.