475 Chester Road, Manchester, M16 9HF
View Full Details of Care Solutions ManchesterThis company has given me fantastic care. From day one they have been very professional and made me feel comfortable with accepting care for the first time. Highly recommended.
As we come to the end of week one, I have found the service to be incredibly disappointing. Time keeping is atrocious with my Father not receiving his afternoon care visit meaning he went from 12:30 until 21:30 without leaving his wheelchair. Carers arriving in no form of uniform (jeans, T-Shirts and trainers) and quite frankly a rude and abrupt 'manager' taking charge of the telephones. On one occasion only one carer arrived with no experience of using a hoist.
Incredibly disorganised company, very poor management, I was left many times with either no carers turning up or would be hours later. The company do not let you know if they will be late, the onus is on the client to chase them, please avoid this company as you will be sorry if you do not.
This agency is the best my family have ever had. Kind, courteous and always very professional I would highly recommend this company. My carer is always on time and sees to my family's needs. 10/10!!
This company has given me fantastic care. From day one they have been very professional and made me feel comfortable with accepting care for the first time. Highly recommended.
As we come to the end of week one, I have found the service to be incredibly disappointing. Time keeping is atrocious with my Father not receiving his afternoon care visit meaning he went from 12:30 until 21:30 without leaving his wheelchair. Carers arriving in no form of uniform (jeans, T-Shirts and trainers) and quite frankly a rude and abrupt 'manager' taking charge of the telephones. On one occasion only one carer arrived with no experience of using a hoist.
Incredibly disorganised company, very poor management, I was left many times with either no carers turning up or would be hours later. The company do not let you know if they will be late, the onus is on the client to chase them, please avoid this company as you will be sorry if you do not.
This agency is the best my family have ever had. Kind, courteous and always very professional I would highly recommend this company. My carer is always on time and sees to my family's needs. 10/10!!