Submit a Review for JB Agency Homecare
115 Comiston Road, Edinburgh, EH10 6AQ
View Full Details of JB Agency HomecareLatest Reviews for JB Agency Homecare
04 November 2024
Excellent personalised care. Our family have used the services from JB Agency for over 30 years. The carers are competent, genuinely kind and cheerful . What I most value about JB Agency is their understanding that health issues are not lineal. People's needs can change over night and JB Agency is absolutely supportive and makes changes to fit needs as best as possible. My mind is at rest knowing that my mother is being cared for by staff at JBA.
28 October 2024
JB Agency Homecare provide excellent care and support for my 98 year old mother. This allows her to stay in her own home and gives our family peace of mind.
19 September 2024
All the staff are excellent, very friendly, can't do enough for my Mother. They brighten her day and make her comfortable.
15 April 2024
My mum was supported for just over a year by the staff from JB Agency, who reliably looked after her with kindness and respect. Their support was invaluable as she struggled with declining health and dementia.
26 January 2024
Overall everything is okay, a few issues but when highlighted they have been resolved.
12 January 2024
I am very happy with my husband's care package and he is very well looked after.
12 January 2024
Excellent care.
09 January 2024
My gran has had her carers since coming out of hospital. We were worried but they have been so amazing and caring. She is so pleased to have her visits and really looks forward to them. It's such a relief knowing someone is there for her when we can't be.
08 January 2024
I am happy with the care package my wife receives, the carers are kind and helpful.
08 January 2024
JB have provided my care for approximately 7 years and I am very happy with their efforts. They are always more than kind and caring. Occasional delays in time of visit is down to "extra calls" or "carer sick-call off," which I can understand.
25 September 2023
The staff were excellent hard working kind and reliable and they were quick to alert me to any health concerns they had. His main carer was particularly good going above and beyond for him. They were very accommodating when outpatient appointments clashed with scheduled visits
19 July 2022
On the whole, excellent. I try to do as much as I can myself, but a lot less easy now. Very little sight does not help and the toe next to the small toe on the left foot is more painful due to osteoarthritis and not able to have it removed now, due to stroke. Told I have it in my right hip. I can tidy the bed, but the last time I changed the sheets, it took me just over five hours. Difficult holding on with one hand - sent to the laundry. Can now longer fold them. Told I have half an hour AM and PM. Didn't know - have 15 minutes AM and could do with at least 20 minutes on shower days and a good half-hour wash in the evenings.
05 July 2022
Excellent care and service provided by JB Agency Homecare. No complaints whatsoever.
13 June 2022
As one would expect, some carers are very helpful, and others are less so.
13 June 2022
It can use your time up, no long lie-ins anymore, I don't need them, I am mostly an early riser. You are kept waiting, 10-15 minutes has been the longest wait. My daughter was waiting to take me shopping and she called the head office and was told I had to wait until my health agent came to supply my pills. My daughter was very upset at this reply.
12 June 2022
A good, reliable service with helpful staff.
12 June 2022
Variable quality and time of attendance. Regular helper prompt, efficient, friendly and looking for tasks.
12 June 2022
We are very pleased and thankful for the very good care we are getting. The carers are always efficient, pleasant, caring and always helpful. The office has done a very good job and goes out of their way for us. Thank you.
12 June 2022
JB provides good care and support for clients who are no longer independent. Good support is essential.
12 June 2022
I am very pleased with the care my husband gets from all his carers, especially three ladies who are excellent.
Latest Reviews for JB Agency Homecare
04 November 2024
Excellent personalised care. Our family have used the services from JB Agency for over 30 years. The carers are competent, genuinely kind and cheerful . What I most value about JB Agency is their understanding that health issues are not lineal. People's needs can change over night and JB Agency is absolutely supportive and makes changes to fit needs as best as possible. My mind is at rest knowing that my mother is being cared for by staff at JBA.
28 October 2024
JB Agency Homecare provide excellent care and support for my 98 year old mother. This allows her to stay in her own home and gives our family peace of mind.
19 September 2024
All the staff are excellent, very friendly, can't do enough for my Mother. They brighten her day and make her comfortable.
15 April 2024
My mum was supported for just over a year by the staff from JB Agency, who reliably looked after her with kindness and respect. Their support was invaluable as she struggled with declining health and dementia.
26 January 2024
Overall everything is okay, a few issues but when highlighted they have been resolved.
12 January 2024
I am very happy with my husband's care package and he is very well looked after.
12 January 2024
Excellent care.
09 January 2024
My gran has had her carers since coming out of hospital. We were worried but they have been so amazing and caring. She is so pleased to have her visits and really looks forward to them. It's such a relief knowing someone is there for her when we can't be.
08 January 2024
I am happy with the care package my wife receives, the carers are kind and helpful.
08 January 2024
JB have provided my care for approximately 7 years and I am very happy with their efforts. They are always more than kind and caring. Occasional delays in time of visit is down to "extra calls" or "carer sick-call off," which I can understand.
25 September 2023
The staff were excellent hard working kind and reliable and they were quick to alert me to any health concerns they had. His main carer was particularly good going above and beyond for him. They were very accommodating when outpatient appointments clashed with scheduled visits
19 July 2022
On the whole, excellent. I try to do as much as I can myself, but a lot less easy now. Very little sight does not help and the toe next to the small toe on the left foot is more painful due to osteoarthritis and not able to have it removed now, due to stroke. Told I have it in my right hip. I can tidy the bed, but the last time I changed the sheets, it took me just over five hours. Difficult holding on with one hand - sent to the laundry. Can now longer fold them. Told I have half an hour AM and PM. Didn't know - have 15 minutes AM and could do with at least 20 minutes on shower days and a good half-hour wash in the evenings.
05 July 2022
Excellent care and service provided by JB Agency Homecare. No complaints whatsoever.
13 June 2022
As one would expect, some carers are very helpful, and others are less so.
13 June 2022
It can use your time up, no long lie-ins anymore, I don't need them, I am mostly an early riser. You are kept waiting, 10-15 minutes has been the longest wait. My daughter was waiting to take me shopping and she called the head office and was told I had to wait until my health agent came to supply my pills. My daughter was very upset at this reply.
12 June 2022
A good, reliable service with helpful staff.
12 June 2022
Variable quality and time of attendance. Regular helper prompt, efficient, friendly and looking for tasks.
12 June 2022
We are very pleased and thankful for the very good care we are getting. The carers are always efficient, pleasant, caring and always helpful. The office has done a very good job and goes out of their way for us. Thank you.
12 June 2022
JB provides good care and support for clients who are no longer independent. Good support is essential.
12 June 2022
I am very pleased with the care my husband gets from all his carers, especially three ladies who are excellent.