Submit a Review for Kelly Park Limited
Unit 32-33, Derwentside Business Centre, Consett Business Park, Villa Real, Consett, DH8 6BP
View Full Details of Kelly Park LimitedLatest Reviews for Kelly Park Limited
10 April 2025
From the outset, the initial visit by a Kelly Park staff member was friendly, caring and professional. Then the carers who came to our home were caring and friendly towards my wife but always with dignity, often sharing a joke. She would look forward to them coming and seemed to be making steady progress but she fell again, ending up in hospital and then eventually to the hospice, where she died on 4th March 2025 with her family around her. I would like to thank all of the Kelly Park staff with all my heart for the love they have shown to my wife. (I cannot answer the value for money box as my wife's care was paid for by the council, and I also had no contact with management)
31 March 2025
My ninety-four-year-old father receives first class service. Nothing is too much trouble and often, his carer does much more than required to make sure that things run smoothly. My father is always treated with utmost respect and compassionate care. As a family we are very confident that in our absence, the company does everything which is required. In a society where the caring profession doesn't get much praise, it is my pleasure to give this company ten out of ten for their care. They couldn't possibly do more, and they have made an elderly gentleman's life much richer and made him feel valued. Well done.
18 September 2023
Carers are good management is dreadful because they keep getting my appointment times wrong despite being told so. I have numerous examples and will be cancelling Kelly Park altogether. You want a longer review so here goes. Rubbish management rubbish management rubbish management rubbish management. Is that long enough?
26 August 2022
Tomorrow is our 49th wedding anniversary and on Friday because Kelly Park have returned the contract for 3 x 2 staff half-hour visits and a replacement cannot be found, my wife will go into a home. The caring staff, over more than 4 years, have been efficient, caring, friendly, and knowledgeable. You can choose your own expletives for my feelings about the organisation.
09 December 2021
We have found this care provider not to be good. There are two excellent carers. On the whole, the management is extremely poor. As one example and I can quote numerous, the carer did or show up at all today. When I called after three hours I was told the contract was terminated from yesterday. When I pointed out we had terminated it from today I was informed I was wrong. I called the social worker and they called Kelly Park Ltd and advised them to apologise to me for misleading me and being totally wrong. Of course, no apology was made to me or my 91-year-old mother. They are very poorly run.
13 March 2020
Kelly Park saved me. I was lonely and isolated. I had no social skills and my home was inhabitable. My care workers have allowed me to create a beautiful home and I am no longer isolated. My health needs have improved and I feel very grateful to all at Kelly Park. The Office staff are very supportive and no job is too small, they always go that extra mile.
13 March 2020
The care staff are nice and friendly they talk to me, they dress me, do my personal care and help keep me safe. My care staff really do a great job. I have been receiving services since 2017 Kelly Park.
13 March 2020
I have wonderful care workers who look after me very well. They are very professional and understanding, caring and polite - with lots of knowledge. They have become part of the family.
13 March 2020
Excellent care. I would highly recommend. They are able to meet my needs and wishes easily and eagerly. They all treat me with dignity and respect and always ensure my care is delivered with a person-centred approach. I love them. Management are easily reached and open to suggestion.
13 March 2020
They are all lovely careers and do their job well. I'm very lucky to have them caring for me.
04 March 2020
Once we got everything organised we were away. I had no problem with helping me with showering, getting dressed. Also, there was no problem with the food. Even when I had a fall they were straight on the phone.
Latest Reviews for Kelly Park Limited
10 April 2025
From the outset, the initial visit by a Kelly Park staff member was friendly, caring and professional. Then the carers who came to our home were caring and friendly towards my wife but always with dignity, often sharing a joke. She would look forward to them coming and seemed to be making steady progress but she fell again, ending up in hospital and then eventually to the hospice, where she died on 4th March 2025 with her family around her. I would like to thank all of the Kelly Park staff with all my heart for the love they have shown to my wife. (I cannot answer the value for money box as my wife's care was paid for by the council, and I also had no contact with management)
31 March 2025
My ninety-four-year-old father receives first class service. Nothing is too much trouble and often, his carer does much more than required to make sure that things run smoothly. My father is always treated with utmost respect and compassionate care. As a family we are very confident that in our absence, the company does everything which is required. In a society where the caring profession doesn't get much praise, it is my pleasure to give this company ten out of ten for their care. They couldn't possibly do more, and they have made an elderly gentleman's life much richer and made him feel valued. Well done.
18 September 2023
Carers are good management is dreadful because they keep getting my appointment times wrong despite being told so. I have numerous examples and will be cancelling Kelly Park altogether. You want a longer review so here goes. Rubbish management rubbish management rubbish management rubbish management. Is that long enough?
26 August 2022
Tomorrow is our 49th wedding anniversary and on Friday because Kelly Park have returned the contract for 3 x 2 staff half-hour visits and a replacement cannot be found, my wife will go into a home. The caring staff, over more than 4 years, have been efficient, caring, friendly, and knowledgeable. You can choose your own expletives for my feelings about the organisation.
09 December 2021
We have found this care provider not to be good. There are two excellent carers. On the whole, the management is extremely poor. As one example and I can quote numerous, the carer did or show up at all today. When I called after three hours I was told the contract was terminated from yesterday. When I pointed out we had terminated it from today I was informed I was wrong. I called the social worker and they called Kelly Park Ltd and advised them to apologise to me for misleading me and being totally wrong. Of course, no apology was made to me or my 91-year-old mother. They are very poorly run.
13 March 2020
Kelly Park saved me. I was lonely and isolated. I had no social skills and my home was inhabitable. My care workers have allowed me to create a beautiful home and I am no longer isolated. My health needs have improved and I feel very grateful to all at Kelly Park. The Office staff are very supportive and no job is too small, they always go that extra mile.
13 March 2020
The care staff are nice and friendly they talk to me, they dress me, do my personal care and help keep me safe. My care staff really do a great job. I have been receiving services since 2017 Kelly Park.
13 March 2020
I have wonderful care workers who look after me very well. They are very professional and understanding, caring and polite - with lots of knowledge. They have become part of the family.
13 March 2020
Excellent care. I would highly recommend. They are able to meet my needs and wishes easily and eagerly. They all treat me with dignity and respect and always ensure my care is delivered with a person-centred approach. I love them. Management are easily reached and open to suggestion.
13 March 2020
They are all lovely careers and do their job well. I'm very lucky to have them caring for me.
04 March 2020
Once we got everything organised we were away. I had no problem with helping me with showering, getting dressed. Also, there was no problem with the food. Even when I had a fall they were straight on the phone.