Submit a Review for Kivernell Care Ltd
54D High Street, Lymington, SO41 9AJ
View Full Details of Kivernell Care LtdLatest Reviews for Kivernell Care Ltd
11 March 2025
Excellent service.
11 March 2025
Actually, the review relates from August 2024 to date Feb 2025 - started care in August 2024 and my partner and my experience has been excellent to date for us both. Have referred to our Parkinson's team and the New Milton and Lymington community team and GP and all groups we encounter how happy we are with Kivernell Care for the care and support they give us both when caring for a loved one at home with Parkinsons and Alzheimers - Thank you so much.
21 February 2025
Your staff are wonderful and provide an excellent service. My Mum enjoys the visits. They are kind, and caring and I have no concerns at all about leaving her in their care. They are fantastic ambassadors for your company and I would not hesitate to recommend your services to others. May I also add that your office staff are so helpful, they always phone or text back as promised. All round a wonderful service.
21 February 2025
A key thing is that the carers turn up on time - and are all caring. Some have more experience than others (unsurprisingly) and can overcome slight problems (when my wife is not always cooperative) but I do not doubt their commitment or helpfulness with my wife. In particular, they are very careful with any risk (or reality) of infection - which my wife is prone to - so I am confident that my wife is in good hands. I have every confidence in them. Obviously, any service company can have slight issues (such as a change of personnel) - but they are always resolved and keep me informed.
03 December 2024
Kivernell Care Ltd have carried out all of their duties satisfactorily in accordance with their statement of purpose, service users contract and agreement and detail documented in a care package and plan of care.
11 November 2024
I have used Kivernell Care for nearly three years and have found them excellent in all respects. They send a weekly rota and if they have to change anything, I am given sufficient notice with a phone call. All the "girls" are friendly, efficient and well-trained.
07 November 2024
Excellent service, everyone friendly, efficient and helpful.
28 October 2024
Kivernell provide an absolutely superb service to my Dad. All of the staff are highly attentive to his requirements and flex their approach to provide him with a very safe and comfortable environment, which means he is completely content and able to continuing living in his own home. I live over an hour away from him so the support and communication I receive from the team in the office is crucial and very helpful. I work closely with them around matters such as implementing changes to medication requirements and any other day-to-day challenges, they have been super helpful on occasions when his Doctor needed to be contacted quickly. On the few occasions when my Dad has really needed help beyond the allotted call time, they have been fabulous in helping out and juggling things around to accommodate the situation.
01 August 2024
Training in bedmaking would be useful. The gap between the amount staff receive and what I actually pay seems too wide. Most of the staff overfill the kettle and use too much washing up liquid.
28 June 2024
I am very pleased with all the service from Kivernell Care. Your staff are always very helpful and kind. Many thanks for all your help.
28 June 2024
Girls are caring and polite. They obviously work very hard. It is physically and psychologically demanding and to remain upbeat cannot be easy.
21 June 2024
Everyone is very kind and helpful. I would tell people to use Kivernell Care.
21 June 2024
Always cheerful staff and very efficient.
20 June 2024
Lovely, friendly, polite and professional. I couldn't have asked for more. My above and beyond to make sure that I get the right care. I am very happy. I am not old but I have a disease and my carer makes me feel comfortable when she looks after me. Thank you for being so helpful and supportive.
10 June 2024
Lovely carers. Very professional. Friendly and respectful. Very pleased with the service my dad receives. He is getting to know them and lovely seeing familiar faces all the time rather than different carers all the time.
31 May 2024
I just want to say a big thank you to all my dad's carers. They work tirelessly every day to support him and cater to his needs and I just want them to know it's truly appreciated and not taken for granted. They are all incredible and I know my father is a handful and they go above and beyond for him and I truly feel lucky to have them in our lives. You are all literal angels and deserve to be appreciated for all the incredible work you do and have been doing over the years.
31 May 2024
Cannot express enough the wonderful care, compassion and respect all carers gave. All were considerate and almost became part of our family unit.
31 May 2024
Kivernell Care have looked after our family splendidly for 25 years in that time just about every carer has been extremely caring and efficient and has demonstrated genuine love and affection for us originally gave our care for my wife and mother but now increasingly I need care myself. 2023-24 has been a very difficult year as our needs become gradually more demanding, but Kivernell’s carers have done a superlative job. I commend them warmly.
29 May 2024
All the carers are just lovely. They sometimes have challenging moments with my husband, diagnosed with dementia. I am very grateful for the love and respect shown to him. I appreciate them too. Having someone to support me to care for my husband is vital. They are a very dedicated bunch of people. Professional but with compassion.
29 May 2024
I have been with Kivernell for over 20 years, and my care has been exemplary; I am treated with care and respect at every turn, we are more like a family and I could not praise them enough. Thank you Kivernell for making my life worth living.
Latest Reviews for Kivernell Care Ltd
11 March 2025
Excellent service.
11 March 2025
Actually, the review relates from August 2024 to date Feb 2025 - started care in August 2024 and my partner and my experience has been excellent to date for us both. Have referred to our Parkinson's team and the New Milton and Lymington community team and GP and all groups we encounter how happy we are with Kivernell Care for the care and support they give us both when caring for a loved one at home with Parkinsons and Alzheimers - Thank you so much.
21 February 2025
Your staff are wonderful and provide an excellent service. My Mum enjoys the visits. They are kind, and caring and I have no concerns at all about leaving her in their care. They are fantastic ambassadors for your company and I would not hesitate to recommend your services to others. May I also add that your office staff are so helpful, they always phone or text back as promised. All round a wonderful service.
21 February 2025
A key thing is that the carers turn up on time - and are all caring. Some have more experience than others (unsurprisingly) and can overcome slight problems (when my wife is not always cooperative) but I do not doubt their commitment or helpfulness with my wife. In particular, they are very careful with any risk (or reality) of infection - which my wife is prone to - so I am confident that my wife is in good hands. I have every confidence in them. Obviously, any service company can have slight issues (such as a change of personnel) - but they are always resolved and keep me informed.
03 December 2024
Kivernell Care Ltd have carried out all of their duties satisfactorily in accordance with their statement of purpose, service users contract and agreement and detail documented in a care package and plan of care.
11 November 2024
I have used Kivernell Care for nearly three years and have found them excellent in all respects. They send a weekly rota and if they have to change anything, I am given sufficient notice with a phone call. All the "girls" are friendly, efficient and well-trained.
07 November 2024
Excellent service, everyone friendly, efficient and helpful.
28 October 2024
Kivernell provide an absolutely superb service to my Dad. All of the staff are highly attentive to his requirements and flex their approach to provide him with a very safe and comfortable environment, which means he is completely content and able to continuing living in his own home. I live over an hour away from him so the support and communication I receive from the team in the office is crucial and very helpful. I work closely with them around matters such as implementing changes to medication requirements and any other day-to-day challenges, they have been super helpful on occasions when his Doctor needed to be contacted quickly. On the few occasions when my Dad has really needed help beyond the allotted call time, they have been fabulous in helping out and juggling things around to accommodate the situation.
01 August 2024
Training in bedmaking would be useful. The gap between the amount staff receive and what I actually pay seems too wide. Most of the staff overfill the kettle and use too much washing up liquid.
28 June 2024
I am very pleased with all the service from Kivernell Care. Your staff are always very helpful and kind. Many thanks for all your help.
28 June 2024
Girls are caring and polite. They obviously work very hard. It is physically and psychologically demanding and to remain upbeat cannot be easy.
21 June 2024
Everyone is very kind and helpful. I would tell people to use Kivernell Care.
21 June 2024
Always cheerful staff and very efficient.
20 June 2024
Lovely, friendly, polite and professional. I couldn't have asked for more. My above and beyond to make sure that I get the right care. I am very happy. I am not old but I have a disease and my carer makes me feel comfortable when she looks after me. Thank you for being so helpful and supportive.
10 June 2024
Lovely carers. Very professional. Friendly and respectful. Very pleased with the service my dad receives. He is getting to know them and lovely seeing familiar faces all the time rather than different carers all the time.
31 May 2024
I just want to say a big thank you to all my dad's carers. They work tirelessly every day to support him and cater to his needs and I just want them to know it's truly appreciated and not taken for granted. They are all incredible and I know my father is a handful and they go above and beyond for him and I truly feel lucky to have them in our lives. You are all literal angels and deserve to be appreciated for all the incredible work you do and have been doing over the years.
31 May 2024
Cannot express enough the wonderful care, compassion and respect all carers gave. All were considerate and almost became part of our family unit.
31 May 2024
Kivernell Care have looked after our family splendidly for 25 years in that time just about every carer has been extremely caring and efficient and has demonstrated genuine love and affection for us originally gave our care for my wife and mother but now increasingly I need care myself. 2023-24 has been a very difficult year as our needs become gradually more demanding, but Kivernell’s carers have done a superlative job. I commend them warmly.
29 May 2024
All the carers are just lovely. They sometimes have challenging moments with my husband, diagnosed with dementia. I am very grateful for the love and respect shown to him. I appreciate them too. Having someone to support me to care for my husband is vital. They are a very dedicated bunch of people. Professional but with compassion.
29 May 2024
I have been with Kivernell for over 20 years, and my care has been exemplary; I am treated with care and respect at every turn, we are more like a family and I could not praise them enough. Thank you Kivernell for making my life worth living.